Executive Home Delivery Reviews 

756
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its professionalism, efficiency, and punctuality, often receiving calls before arrival. People appreciate the helpful and polite staff who go above and beyond by assembling items, placing them in desired locations, and removing all packaging. The overall service is frequently described as excellent, making the entire process smooth and hassle-free. Many consumers also highlight the quality of the products received, often noting their solid construction and perfect condition upon arrival. Reviewers consistently express high satisfaction, indicating a strong recommendation for the company's reliable and customer-focused approach.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting excellent communication and timely... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their politeness, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as brilliant, efficient, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing delight with their purchases, such... See more

Customer communications

Users describe positive interactions with contact, highlighting excellent communication throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Brilliant service from two polite efficient men, very refreshing when you live on the West Coast and items regularly arrive damaged with one driver. If only EHD could be used for everything

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more

Rated 5 out of 5 stars

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and t... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(756)

310 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Excellent service

Delivery was bang on time with 15 minutes call before hand. The boys were very pleasant and professional as well as funny.
Sofas put together with care, no rubbish left.
Excellent service
Thank you

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Two very friendly young men delivered and assembled our sofas in a professional and quick fashion. Great service

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Very efficient service .

Very efficient service .
Called before delivery to let me know they would be here in 15mins .
Very considerate when parking the lorry .
Put together sofas in no time.
Very friendly and polite delivery men.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding experience

From start to finish my whole experience has been very smooth and easy.
I got my sofa the time I was promised and couldn’t be happier. Everytime I had a question everyone was available on the phone and if not they were calling me back!
The Home Delivery team have been very efficient and quick without complaining that was no lift in the building.
Congrats for such an amazing service, this could be an example for another high end companies which they don’t value the client experience whoever want to take your money!
Well done!

April 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional service

First class service from start to finish. Friendly helpful staff. Prompt delivery and kept up to date with arrival time. Would definitely use again and would recommend them.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

I was contacted by text and email the day before, to confirm the delivery day and was told I would be given a time slot later that evening - which duly arrived in my inbox. Bang on time, the van arrived next day at our somewhat remote address and the two lads unpacked, carried upstairs (after kindly removing their shoes) and put together the bed and side tables. They were quick and efficient and took all packaging nearly away. Can’t fault anything.

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

The Brian Adam team who delivered and…

The Brian Adam team who delivered and installed my new mattress this morning were, again, first class.
Good communications, Great timekeeping. Highly capable. Very helpful, good natured and efficient.
THey took away ,y former mattress an d all the packaging.
And it was done in the blink of an eye.
Impressive - and I am so grateful.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The delivery was as scheduled. The 2 men were very professional and made up the bed as agreed. Would highly recommend this company.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

i was phoned 20 mins before the…

i was phoned 20 mins before the delivery was made and the delivery people couldn't have been more professional doing there job. they were polite and were careful with my property and the items being delivered. thanks for doing a great job.

March 31, 2026
Unprompted review

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