Extreme Hardware Reviews 

105
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and genuine nature of the products, frequently highlighting their excellent value and competitive pricing. Many people appreciate the prompt delivery services, noting the efficiency in receiving both digital software and physical items. The customer service is often described as excellent, with quick responses, helpful advice, and great communication throughout the process. Reviewers consistently express satisfaction with the overall service, often stating their intention to use the company again due to the smooth and easy purchase process. People found the different license options and pricing clear, making the buying experience straightforward and hassle-free.

What people talk about most

Product

People report positive experiences with product, often highlighting the quality and functionality of items... See more

Delivery service

Customers consistently report positive experiences with delivery service, highlighting prompt and swift... See more

Price

Reviewers highlight positive aspects of price, consistently finding products and services to be competitively... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction and a strong intent to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as very good and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered anti virus software from this site for first time. My initial query was answered very promptly and ordering was easy, unfortunately made error of opting for postal delivery, 10 days and no sig... See more

Rated 5 out of 5 stars

Easy access and navigation of website. Good value, upto date genuine products. Excellent and speedy help over telephone and email. Third year of using Internet security products. Great experience an... See more

Rated 5 out of 5 stars

Very high quality, solid arcade kit that's made to last. Seller even contacted me straight after purchase to make sure I was getting exactly what I wanted and everything arrived in a timely manner.

Rated 5 out of 5 stars

First of all, the link arrived quickly, and it worked, so that's an immediate plus. We have had Bit Defender before, so the programme was exactly as expected, and covered 10 devices. This was all do... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(105)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No issues

No issues. Key received immediately by email with instructions for 5 devices. Installed and activated ok via my Bitdefender Central account. Recommended trader. Very pleased. Thanks.

January 20, 2026
Rated 5 out of 5 stars

Ordered anti virus software from this…

Ordered anti virus software from this site for first time. My initial query was answered very promptly and ordering was easy, unfortunately made error of opting for postal delivery, 10 days and no sign of order, not due to vendor, RM at fault. Vendor contacted me as soon as received information regarding lost post and quickly and efficiently rectified the problem. Very happy with whole procedure, except Royal Mail’s part. Would definitely recommend.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very good value

Very good value compared to purchasing online from orher vendors. Different licence optuons and pricing clear and easy purchase process.

December 23, 2025
Rated 5 out of 5 stars

Just in time for Christmas!

Ordered a few days before Christmas and despite being warned the arcade console would not be with me for Christmas it arrived in perfect condition on the 23rd. Could not be happier with the quality and the instructions. Very easy to put together and communications were great throughout. Would highly recommend!

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

I couldn't access the link

I couldn't access the link. I've ended up buying another antiviral pack so waste of money.

November 9, 2025
Extreme Hardware logo

Reply from Extreme Hardware

Sorry to hear you had trouble with your purchase. We noticed that you did not contact us for any assistance before leaving this feedback. If we do not know you are having difficulty then we are not offered the chance to resolve any issues. We always offer help to our customers when they need it, and would be happy to help you. We are only a phone call or email away, so please feel free get in touch.

Rated 5 out of 5 stars

Great service

Have used Extreme Hardware several times for software. Prompt delivery of software via email link and never any issues with installation.

November 16, 2025
Rated 5 out of 5 stars

Solid arcade flat pack.

Very high quality, solid arcade kit that's made to last. Seller even contacted me straight after purchase to make sure I was getting exactly what I wanted and everything arrived in a timely manner.

November 12, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look