Extreme Hardware Reviews 

105
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the quality and genuine nature of the products, often finding them to be excellent value at competitive prices. The delivery service consistently receives praise for its speed and efficiency, with items frequently arriving promptly. People also commend the exceptional customer service, noting helpful communication and quick, effective assistance, making interactions pleasant and productive. However, some customers also noted concerns regarding product functionality. A few people experienced issues such as receiving expired software keys or items that appeared to be refurbished rather than new, leading to frustration when products did not work as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often exceeding expectations and being described... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt and swift delivery... See more

Price

Consumers find price to be positive, with many reviewers highlighting fair, excellent, and competitive... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent and speedy help via... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered anti virus software from this site for first time. My initial query was answered very promptly and ordering was easy, unfortunately made error of opting for postal delivery, 10 days and no sig... See more

Rated 5 out of 5 stars

Absolutely fantastic product and exceptional customer service from start to finish. We were working to a very tight deadline, and the team went above and beyond to ensure everything was delivered on t... See more

Rated 5 out of 5 stars

Easy access and navigation of website. Good value, upto date genuine products. Excellent and speedy help over telephone and email. Third year of using Internet security products. Great experience an... See more

Rated 5 out of 5 stars

Very high quality, solid arcade kit that's made to last. Seller even contacted me straight after purchase to make sure I was getting exactly what I wanted and everything arrived in a timely manner.



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

105 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(105)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing quality and value

I've bought a few things from Extreme Hardware, the quality of the cabinets is amazing. They're really well made. The instructions on assembly are clear, it didn't take me long at all to put it together.

The team are really easy to get hold off, and really helpful and friendly.

If you're building an arcade cabinet, I couldn't recommend a better company.

May 29, 2025
Rated 5 out of 5 stars

Fantastic customer service!

Recently bought a product from Extreme Hardware, the man emailed to confirm the order and requested a call to confirm the order (not heard of this but was impressed) spoke to a professional on the phone and the order was confirmed, I received the product and must have accidentally thrown the hardware away! (My mistake) I contacted the company and they checked and said the hardware does come with the package, not a problem as they very kindly sent out a replacement hardware kit free of charge! Extremely impressed with this company and the service I received, would definitely use this company again!!

May 7, 2025
Rated 5 out of 5 stars

A great service throughout

A great service throughout. Very fast from ordering right through to delivery. They didn't have the colour I ordered in stock but a very polite guy from the team rang me and asked if I wanted another colour or other options which I thought was nice of them rather than just cancelling the order. All in all a great company to purchase from. 5 stars from me.

April 7, 2025

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