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Extreme Hardware Reviews 

105
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the quality and genuine nature of the products, often finding them to be excellent value at competitive prices. The delivery service consistently receives praise for its speed and efficiency, with items frequently arriving promptly. People also commend the exceptional customer service, noting helpful communication and quick, effective assistance, making interactions pleasant and productive. However, some customers also noted concerns regarding product functionality. A few people experienced issues such as receiving expired software keys or items that appeared to be refurbished rather than new, leading to frustration when products did not work as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often exceeding expectations and being described... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt and swift delivery... See more

Price

Consumers find price to be positive, with many reviewers highlighting fair, excellent, and competitive... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent and speedy help via... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered anti virus software from this site for first time. My initial query was answered very promptly and ordering was easy, unfortunately made error of opting for postal delivery, 10 days and no sig... See more

Rated 5 out of 5 stars

Absolutely fantastic product and exceptional customer service from start to finish. We were working to a very tight deadline, and the team went above and beyond to ensure everything was delivered on t... See more

Rated 5 out of 5 stars

Easy access and navigation of website. Good value, upto date genuine products. Excellent and speedy help over telephone and email. Third year of using Internet security products. Great experience an... See more

Rated 5 out of 5 stars

Very high quality, solid arcade kit that's made to last. Seller even contacted me straight after purchase to make sure I was getting exactly what I wanted and everything arrived in a timely manner.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

105 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(105)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quick and easy.

I ordered a Internet Security key from Extreme Hardware's website. The ordering process was very easy to do and quick and the key I purchased was delivered within one hour via email.
Overall I am very happy with the service I received and would definitely order from Extreme Hardware again.

February 14, 2025
Rated 3 out of 5 stars

Not enough cables harness with Usb…

Not enough cables harness with Usb Encoder

January 13, 2025
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Reply from Extreme Hardware

Sorry you are not happy, but you would have known how many cables it was supplied with prior to ordering it, so I am not sure it deserves a 3 star review. If you needed more connections than this board requires then it may have been a better idea to order a different product instead. It is always best to plan ahead.

Rated 5 out of 5 stars

Extreme Hardware - Fantastic

I cannot thank Extreme Hardware enough for their attention to detail, advice and fabulous customer service. As a small business you may expect a reply by text, email but certainly not a personal call. I can highly recommend Extreme Hardware and the exceptional customer service of Marcus, absolutely outstanding, nothing was too much trouble. I will continue using Extreme Hardware for years to come. A fabulous company with a great reputation.

September 18, 2024
Unprompted review

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