Eye Drop Shop Reviews 

169
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the exceptionally wide selection of wonderful eye care products and find the online shop very straightforward to navigate and order from. People frequently praise the remarkably fast delivery service, noting that packages consistently arrive right on time, accompanied by very helpful tracking updates. Some reviewers were not happy with having to pay extra for shipping costs or facing surprisingly high prices on specific items. A few other customers also noted occasional frustrating issues with external delivery carriers or receiving completely incorrect products in their home shipments.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items work very well and offer great... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrivals and great prices.... See more

Order

Reviewers mention positive feedback about order processes, highlighting fast shipping and helpful tracking... See more

Price

Users describe satisfaction with price, highlighting great sales, competitive pricing, and costs that compare... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good customer service. Fast shipping. I was excited to order a mascara for dry eyes even though it was very expensive. Unfortunately, the mascara flaked all under my eyes at the end of the day.... See more

Rated 5 out of 5 stars

Very impressed with the speed of delivery! I placed my order in the evening, and received the package 3 days later. Was also happy to see that the price was slightly cheaper than my local Optometrist'... See more

Rated 5 out of 5 stars

It’s a very positive experience dealing with you. Parcel comes on time perfectly wrapped. Thank you very much. Have a great day. Micheline Belley

Rated 5 out of 5 stars

Love the DE3 Omegas for my dry eyes. No bad burps after taking and a noticeable difference in the eyes. I gave these up in favour of buying a Canadian-made but I’m back. I can’t find any Canadian-made... See more


Company details

  1. Health and Beauty Shop

Written by the company

Shop from 300+ doctor-approved, premium eye care, eye safe supplements & clean cosmetics. We carry the best premium quality eye care products in the industry, trusted by both top eye care professionals and dry eye sufferers across Canada. Plus we ship out your orders super fast -- within 24h. When you want quality and convenience, choose the Canadian eye care company your eyes can count on: Eye Drop Shop.


Contact info

4.8

Excellent

TrustScore 5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(169)

156 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick delivery of the product I needed

Quick delivery of the product I needed. I took advantage of a modest holiday discount and ordered enough for free delivery. Would like to see more/larger discount opportunities.

September 7, 2026
Eye Drop Shop logo

Reply from Eye Drop Shop

Hey Barry, glad you got what you needed quickly and successfully.

FYI – our biggest sale of the year will be coming up in November. Sign up to our newsletter to stay tuned!

Advertisement
Advertisement
Rated 4 out of 5 stars

Great products and service

I like that I can order what I need less expensively than I can get it at my local optometry’s office. The only reason I rated 4* instead of 5* is they must have recently switched carriers for delivery and instead of receiving my box the next day it takes 5. I get it, but it’s just not as reliable.

September 8, 2026
Eye Drop Shop logo

Reply from Eye Drop Shop

Hi Gail, thank you for your kind words! We’re sorry this order took longer than you’ve come to expect. Since it was placed while we were closed for Labour Day, we shipped it the following day, and it arrived less than 2 days later. So 3 days in total.

You can count on it being a bit faster next time (barring any statutory holidays) and we'll work extra hard to earn that 5th star of approval!

Advertisement
Rated 5 out of 5 stars

Eyedropshop - Best of the Best

I've been using eyedropshop.ca for over a year. They always have competitive prices, new products ahead of even my optometrist, and super quick shipping. I've also called eyedropshop twice and both times the service was excellent.

September 8, 2026
Advertisement
Advertisement
Rated 5 out of 5 stars

Thank you.

Thank you.
I really appreciate your product. If I need to buy any product for eye drops in the future, your store will be the first one I shall shop at again. This product is genuinely amazing. I will definitely buy more if I have to.

September 8, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look