Farmer Autocare Reviews 

9,396
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,674 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, highlighting the staff's friendly, helpful, and knowledgeable approach. Many appreciate the straightforward online booking process, fair pricing, and excellent communication, with staff keeping them updated and offering clear explanations. However, some customers noted concerns about high quoted costs, feeling pressured to accept repairs. A few others experienced staff who seemed disinterested in rectifying faults, or faced poor customer service, including difficulties reaching them or receiving timely updates.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting the efficiency, speed, and overall... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, welcoming, and... See more

Price

Customers consistently note positive experiences with price, often describing it as decent, good value,... See more

Booking process

Reviewers express satisfaction with the booking process, frequently describing it as easy, simple, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great as usual Just update when purchasing tyres on ur web site needs up as only option for ix35 trust out to be a transit tyres Lucky the big man had 2x ix35 tyres he was returning. So... See more

Company replied

Rated 5 out of 5 stars

I really messed up when telling Brian at the Bellsquarry, Livingston branch what work was needed on my car - not once, but twice. His response was the best - not judgy, not annoyed, just kindness and... See more

Company replied

Rated 5 out of 5 stars

Booked my visit the day before and turned up early as requested. Staff very friendly and helpful and explained the process. Left the car and returned around an hour later as requested and only had to... See more

Company replied

Rated 5 out of 5 stars

Phoned a few places to get my a/c filled and Brian in Livinston was the only one who explained all about different gasses I would need. Booked my car in and received excellent service from Brian. Wi... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(9,396)

2,448 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

All good. Tyres fitted as promised.

July 7, 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello Ian, thanks for taking the time to send us your review. It's always great to get feedback from our customers.

Rated 5 out of 5 stars

Booked 2 tyres online and got a morning…

Booked 2 tyres online and got a morning slot. I arrived approx 10am and everything was done very quickly. Tyres fitted and i was away by 10.30. Very satisfied with the service I received.

June 30, 2026
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Reply from Farmer Autocare

Hi Linda, thanks for reviewing our online booking process and centre customer service. We will share this with our team in Dunfermline as they will appreciate the feedback.

Rated 5 out of 5 stars

Happy customer

Simple to arrange, and efficiently done. Friendly staff. Very happy thanks.

June 30, 2026
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Reply from Farmer Autocare

Hi Ross, thanks for telling us about your recent visit to our centre. We appreciate it when customers send us their feedback.

Rated 5 out of 5 stars

Staff very friendly and phoned ma as…

Staff very friendly and phoned ma as soon as my car was ready

June 27, 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent experience at our centre. We appreciate it when customers take the time to send us their feedback.

Rated 1 out of 5 stars

Wasted journey

Booked in Thursday with all details for midday Saturday, but when i took car in they didn’t have the tyre and said would be there about 4.30pm if I wanted to come back.

July 5, 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear that you had a poor experience at our centre, please accept our apologies for the inconvenience. We have copied the details to our Regional Manager to follow up with the centre team. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Needed a new tyre and booked online

Needed a new tyre and booked online. Great availability from the following day, could pop in any time in a 4 hour window, option to wait or return, price of tyre very competitive and boys in reception were very knowledgeable and friendly.

July 4, 2026
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Reply from Farmer Autocare

Hi Tracy, thanks for reviewing our online booking process and centre customer service. We will share this with the centre team in Musselburgh as they will appreciate the feedback.

Rated 5 out of 5 stars

Good staff

I've used the Musselburgh branch a few times and never had a problem. Always friendly and do a good job.

February 19, 2026
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Reply from Farmer Autocare

Hi Andy, it's great to hear from a regular customer and good to know that our team in Musselburgh look after you so well. We will share your kind review with our centre team, many thanks.

Rated 1 out of 5 stars

Unable to do simple air con service

Unable to do a simple air con service. Equipment not up to the job.

July 4, 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear that you had an unsatisfactory visit to our centre, please accept our apologies for the inconvenience caused. We have copied your review to the Regional Manager to investigate at the centre. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Great service

Great service

June 28, 2026
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Reply from Farmer Autocare

Hi James, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Blackhall.

Rated 5 out of 5 stars

Professional!

My experience with farmer Autocare was excellent, informative and very friendly lads working there!

July 5, 2026
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Reply from Farmer Autocare

Hi Stewart, we appreciate you taking the time to send us your review. It's good to know that our team in Blackhall looked after you so well, many thanks.

Rated 5 out of 5 stars

Air con regas completed at pre-booked…

Air con regas completed at pre-booked time, informed when completed and big difference in efficiency of system. Staff friendly and professional.

June 26, 2026
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Reply from Farmer Autocare

Hi Gordon, it's great to hear that all went well on your recent visit and you can look forward to a cool driving environment. We appreciate the feedback, many thanks.

Rated 5 out of 5 stars

5* service

Guys are great very efficient and knowledgeable

July 4, 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hi Robert, thanks for the kind comments and 5 star rating. It's always great to get feedback from our customers.

Rated 4 out of 5 stars

Excellent friendly greeting from Declan…

Excellent friendly greeting from Declan on arrival to garage. Speedy prompt service. Great value for money. Well done Falkirk branch.

July 4, 2026
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Reply from Farmer Autocare

Hi Carla, it's great to hear that Declan and his team looked after you on your centre visit. We appreciate the feedback and will share this with the team in Falkirk. Many thanks.

Rated 5 out of 5 stars

Helpful to the last detail

Helpful to the last detail, friendly first rate service. This is the first I have used Farmer Autocare, I will use again when the need arises. Oh and very nice coffee.

July 2, 2026
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Reply from Farmer Autocare

Hello David, thanks for taking the time to send us your review after your first visit to one of our centres. We will share this with the team in Corstorphine as they will appreciate the feedback.

Rated 5 out of 5 stars

Great service very fast on completing…

Great service very fast on completing my vehicles m.o.t and great price too

July 4, 2026
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Reply from Farmer Autocare

Hi Barry, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in our Blairgowrie centre.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, my car was taken care of and was a super quick service. would definitely recommend and will be back!

July 4, 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent experience at our centre. We will share your kind comments with our team in Falkirk.

Rated 5 out of 5 stars

The online booking process was very…

The online booking process was very simple. Very helpful reception team, received an informative phone call to keep me updated and give options, and work was done on time.

July 4, 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello James, thanks for reviewing our online booking system and centre customer service. We will share your feedback with our team in Strathearn Rd.

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