Farmer Autocare Reviews 

9,352
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service and straightforward online booking process, noting its ease and timely updates. People frequently highlight the professional, courteous, and helpful staff who ensure a comprehensive job. Many consumers also appreciate the transparent and competitive pricing, finding the work to be of good value. Customer service is consistently excellent, with many feeling they receive genuine advice and clear communication. Reviewers often mention quick turnaround times and ease of experience, fostering high trust and satisfaction. This positive sentiment extends to service reliability, with many customers planning to return.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, efficient, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Price

Reviewers mention positive feedback about price, consistently finding services to be reasonably priced and... See more

Booking process

Customers generally report positive experiences with the booking process, finding it easy and straightforward... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Automatically let me know well in advance MOT was due, easy and straightforward to book online. Hassle free drop off and pickup when work is completed. More important professional courteous staff th... See more

Rated 5 out of 5 stars

I really messed up when telling Brian at the Bellsquarry, Livingston branch what work was needed on my car - not once, but twice. His response was the best - not judgy, not annoyed, just kindness and... See more

Company replied

Rated 5 out of 5 stars

Third time using Farmers at Musselburgh. Always courteous, prompt but above all honest. On one occasion a rival garage said I needed new tyres, took to Farmers and they advised plenty of wear left. Ju... See more

Company replied

Rated 5 out of 5 stars

Booked my visit the day before and turned up early as requested. Staff very friendly and helpful and explained the process. Left the car and returned around an hour later as requested and only had to... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(9,352)

2,655 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from the moment I arrived to check my car in. Farmers Autocare kept me informed of the MOT and service and explained everything in detail. I have used Farmers Autocare before and will definitely be back for my car's next MOT.

July 9, 2026
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Reply from Farmer Autocare

Hello, it's great to hear from a regular customer and good to know that our Hillington team delivered a quality service experience. We appreciate the feedback, many thanks.

Rated 5 out of 5 stars

Great service.

First of all i was pleased that you can make appointments online and there was plenty of availability to suit my dates.
The staff were excellent, very well mannered, presentable and respectful.
The premises were in good order, clean and tidy.
The work was reasonably priced. Its my second time at the garage in Dunfermline and it certainly wont be my last. All round great service.

July 12, 2026
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Reply from Farmer Autocare

Hi Craig, thanks for reviewing our online booking process and centre customer service. It's great to hear that our Dunfermline team look after you so well.

Rated 5 out of 5 stars

Great all round service

Prompt service, good communication and reasonable price. The staff were very polite

July 12, 2026
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Reply from Farmer Autocare

Hi Elly, thanks for taking the time to send us your review. We will share your kind comments with the team in Dunfermline.

Rated 5 out of 5 stars

Easy booking online

Easy booking online , friendly staff , took my car here for a few years always good service and price ,

July 11, 2026
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Reply from Farmer Autocare

Hi Lorna, it's great to hear from a regular customer and we appreciate you taking the time to review our online booking process and centre customer service. Many thanks.

Rated 5 out of 5 stars

Great service

Great service

July 4, 2026
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Reply from Farmer Autocare

Hello Ethan, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Musselburgh.

Rated 5 out of 5 stars

Top class service.

July 11, 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent visit to our centre. We will share this with the team in Blackhall as they will appreciate the feedback.

Rated 5 out of 5 stars

Great service and fantastic staff

Great service and fantastic staff, wouldn’t go anywhere else

July 11, 2026
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Reply from Farmer Autocare

Hi Johanna, it's great to hear that all went well on your recent visit and our centre team looked after you so well. We appreciate it when customers take the time to send us their feedback.

Rated 5 out of 5 stars

Great guys at the Alloa branch

Great guys at the Alloa branch. Explained how long MOT would take and called as soon as it was ready. Thank you.

July 10, 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent experience at our centre. We will share your review with our team in Alloa.

Rated 5 out of 5 stars

Iam very happy with the service and…

Iam very happy with the service and staff were polite

July 10, 2026
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Reply from Farmer Autocare

Hi Stewart, thanks for taking the time to send us your review. We will let our team in Dunfermline know you were happy with the service.

Rated 5 out of 5 stars

Really efficient and great…

Really efficient and great communication!

July 3, 2026
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Reply from Farmer Autocare

Hi Catrin, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Maidencraig.

Rated 5 out of 5 stars

Good experience.

I liked that I could book my car in online at a time that suited me.
The service was friendly and professional throughout the whole process and I was kept updated with my cars progress.
Very happy with the service, staff great.

July 9, 2026
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Reply from Farmer Autocare

Hello, thanks for reviewing our online booking process and centre customer service. We will share your kind comments with our team in Falkirk.

Rated 5 out of 5 stars

Booked online same day for a tyre…

Booked online same day for a tyre change as noticed mine was desperately needing done. Friendly staff who welcomed me right away and got to work. I often feel intimidated as a young female going into a “blokes domain” he told me not to be silly and made me feel reassured. Top customer service, free coffee and in and out quickly. Will definitely be back! Thanks team x

July 10, 2026
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Reply from Farmer Autocare

Hi Katherine, it's great to hear that our Glenrothes team were able to put you at ease and were able to get you back on the road in good time. We will share your review with the centre team as they will appreciate the feedback, many thanks.

Rated 5 out of 5 stars

Nice and simple

Dropped the car off early morning, MOT done, passed, no issues, picked the car up again by lunchtime.

July 10, 2026
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Reply from Farmer Autocare

Hi, we appreciate you taking the time to send us your review. It's always great to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Very helpful in explaining what was wrong with my car and finding a solution that we were both happy with. Car is running the best it has in years!

July 10, 2026
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Reply from Farmer Autocare

Hello, it's great to hear that our centre team looked after you and your car is now running as it should. We will share your kind comments with the team in Hillington. Many thanks.

Rated 5 out of 5 stars

Kept me informed of the stages

Kept me informed of the stages , issues through the day ….. got the car back, all ok, late afternoon as needed.

July 3, 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent visit to our centre. We appreciate the feedback and will share this with the team in Corstorphine.

Rated 5 out of 5 stars

Went above and beyond

Went above and beyond to sort a faulty seat belt buckle, when a replacement wasn't available.

July 2, 2026
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Reply from Farmer Autocare

Hello, it's great to hear that our team in Blairgowrie went the extra yards to get the problem sorted. We will share your review with the manager and his team, many thanks.

Rated 5 out of 5 stars

Great service

Great service

July 9, 2026
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Reply from Farmer Autocare

Hello, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Blackhall.

Rated 5 out of 5 stars

Great Servie and Value

Great, efficient service and good value. Special mention to young Duncan who - before the MOT - helped out by lending me a set of jump leads to start the flat battery before the MOT.

July 8, 2026
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Reply from Farmer Autocare

Hi Denis, thanks again for the follow up review. Duncan will be delighted once again.

Rated 3 out of 5 stars

Poor communication

Put the car in at 10:30. Was told mid afternoon for pick up but they set up what's app for communication which I thought would be good.
By 16:00 sent what's app to see if car was ready. Waited over an hour without a reply! So,as no buses decided to walk up to Farmers. Went in & car parked in bay, no one working on it. Big queue at reception so waited about 30 mins . Which is OK but then when I asked if car ready told "oh just finished " clearly a lie as I'd been in the building and no one working on it so clearly finished earlier.
Asked why no reply to my what's app he said I'm busy ! Yes and I'm a customer and you set up the what's app so you should reply.
Very poor communication throughout, actually non existent

July 9, 2026
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Reply from Farmer Autocare

Hello Micheal, we are sorry to hear that you had a disappointing experience at our centre. Please accept our apologies for the inconvenience caused, this is not the standard of service or communication we expect our people to deliver. We have copied your review to our Regional Manager to discuss with the centre team, thanks for bringing this to our attention.

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