Farmer Autocare Reviews 

9,296
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, courteous staff, who are often described as professional and honest, making interactions pleasant. The booking process is frequently highlighted as easy and straightforward, especially when done online, contributing to a smooth overall experience. Reviewers often mention the competitive and reasonable pricing for services and completed work, providing good value. The efficiency of service is also a common theme, with quick completion times and prompt collection of vehicles. Many appreciate the clear communication and updates provided throughout the process, often without pressure for additional work, fostering trust and reliability.

What people talk about most

Service

People report positive experiences with service, often highlighting the staff as friendly, helpful, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as polite, helpful, and friendly.... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding the services to be... See more

Booking process

Users describe positive interactions with the booking process, finding it easy and simple to book... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent service, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third time using Farmers at Musselburgh. Always courteous, prompt but above all honest. On one occasion a rival garage said I needed new tyres, took to Farmers and they advised plenty of wear left. Ju... See more

Company replied

Rated 5 out of 5 stars

Got my rear tyres fitted yesterday but one was flat this morning phoned up farmer's and they got me back in ASAP without hesitation to fix the problem. Great service from the guys at farmers from star... See more

Company replied

Rated 5 out of 5 stars

Happy with the service start to finish, booked my mot online, sent the hubby down with the car, it was in and out within the hour very pleased. Connor and the team where first class also explained ser... See more

Company replied

Rated 5 out of 5 stars

Staff were very friendly, I got my car back quicker than expected and I got £10 off because I booked a full service alongside my MOT! It was easy to book online. Really positive, straightforward exper... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(9,296)

2,597 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brian is outstanding in explaining what…

Brian is outstanding in explaining what needs done, what the mechanics do, and makes recommendations. Completely trust farmers and Brian’s management

July 1, 2026
Unprompted review
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Reply from Farmer Autocare

Hi Lorna, thanks for telling us about your recent visit to our centre. It's great to hear that Brian and his team looked after you so well.

Rated 2 out of 5 stars

Happy to take cash for pointless work.

AC hadn't been working for some time. Wanted a recharge as heading to South of England. Was aware that seals etc could be dried out so asked about it before deciding to go ahead. Was told machine woukd find any major leaks but small leaks may mean gas would be lost in a few weeks. long enough to get us through the trip. Lasted 2 days. Not great advice, happy to take my cash with little hope of working

June 24, 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear you had a disappointing experience at our centre, please accept our apologies for the inconvenience. We have copied your review to the local management team to investigate and contact you directly. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Great customer service and as always…

Great customer service and as always great service and MOT done on my car

July 1, 2026
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Reply from Farmer Autocare

Hello, we appreciate you taking the time to send us your review. We will share your kind comments with our team in Kirkcaldy, many thanks.

Rated 5 out of 5 stars

Great service & 3rd occasion

Great service & 3rd occasion - great staff explaining anything I needed to know.

June 24, 2026
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Reply from Farmer Autocare

Hi Kathleen, it's great to hear from a regular customer and good to know that our team in Bellshill look after you so well. We appreciate the feedback, man thanks.

Rated 5 out of 5 stars

Superb as per explained exactly why the…

Superb as per explained exactly why the car had a issue great guys at inchinnan road highly recomend

July 1, 2026
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Reply from Farmer Autocare

Hi, thanks for telling us about your recent experience at our centre. We will share your feedback with our team in Inchinnan Rd.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, prompt and efficient. Booking process super easy. Taken on time and ready on time.

June 24, 2026
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Reply from Farmer Autocare

Hello, thanks for reviewing our online booking process and centre customer service. We will share this with the team in Maidencraig as they will appreciate the feedback.

Rated 5 out of 5 stars

MOT and extra work.

MOT and extra work was needed as expected. Josh did a great job keeping me informed with thorough estimates provided. Friendly and courteous and the price was fair for the work completed.

July 1, 2026
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Reply from Farmer Autocare

Hello, thanks for taking the time to send us your review. We appreciate it when customers send us their feedback.

Rated 2 out of 5 stars

Failed MOT

Failed MOT, apparently couldn’t get the parts to fix the car, so told me to take it away and source parts myself before bringing it back. Called another garage and they ordered the part and got it within 2 hours. Really poor customer service

June 25, 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear that our centre were unable to complete the repairs to your vehicle, please accept our apologies for the inconvenience caused. We will discuss your review with the local management team. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

I had my MOT done with them and was…

I had my MOT done with them and was advised to replace the tires as well. The service was completed quickly. I will use their services again in the future.

June 24, 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent visit to our centre. We will share your kind comments with the team in Perth.

Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish

June 29, 2026
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Reply from Farmer Autocare

Hi David, thanks for telling us about your recent visit to our centre. We will share your kind remarks with the team in Piershill.

Rated 1 out of 5 stars

The car was booked in for air condition…

The car was booked in for air condition recharge and and I collected the car same as when it went in!
The mechanic said that he had re-gassed the car but was not sure why it was not working as it should.

There was no charge for the service on this occasion!

June 30, 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear that things didn't go to plan on your recent visit. We will discuss this with the centre team. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Friendly and prompt service.

Friendly and prompt service.

June 30, 2026
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Reply from Farmer Autocare

Hello, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Strathearn Rd.

Rated 5 out of 5 stars

As always, brilliant!

As always, brilliant! Always helpful, supportive and most importantly honest!

June 30, 2026
Unprompted review
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Reply from Farmer Autocare

Hi Brenda, we appreciate you taking the time to send us your review. It 's good to know that our team look after you so well, many thanks.

Rated 5 out of 5 stars

Quick appointment.

Appointment.
The next day appointment from farmer auto care was helpful because I was going on holiday that same day and I needed the car.

June 29, 2026
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Reply from Farmer Autocare

Hi, it's great to hear that our centre team were able to get you booked in and back on the road in good time. We will share your kind comments with the team in Blackhall. Many thanks.

Rated 5 out of 5 stars

Good place for an mot.

Good place for an mot.

June 30, 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent expereince at our centre. We appreciate it when customers send us their feedback.

Rated 4 out of 5 stars

Helpful most of the time

Helpful but only if the solution is easy. My car wouldn't pass MOT and they had nothing to suggest to me and wouldn't help. I realise it may not have been their speciality but I wish they could at least recommend someone. I had to travel out of Edinburgh to get my car fixed which was a pain in the neck. But at other times, for MOT and servicing they're great, flexible and without fuss. Ryan was great at advising me on which tyres to fit as well.

March 6, 2026
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Reply from Farmer Autocare

Hello, thanks for taking the time to send us your review. We are not sure what problem was occurring with your vehicle that meant it was out with our expertise, but we will discuss this with the centre team. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

good communication.

June 29, 2026
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Reply from Farmer Autocare

Hi Andrew, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Hillington.

Rated 5 out of 5 stars

Brilliant service from Josh who went…

Brilliant service from Josh who went above and beyond and I trust he was looking after us

June 23, 2026
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Reply from Farmer Autocare

Hi Andrew, thanks for taking the time to send us your review. We will share your kind remarks with Josh and the team in Maidencraig.

Rated 2 out of 5 stars

Found a scratch on offside rear door…

Found a scratch on offside rear door not there when I put the car in.

Booking and staff were friendly but obviously don't take care of cars.

June 29, 2026
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Reply from Farmer Autocare

Hi Steve, thanks for bringing this to our attention. We have copied your review to our local management team to look into this and contact you directly.

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