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FatFace - LYTHAM Reviews 

205
TrustScore 4.5 out of 5

4.7

19 Market Square, FY8 5LW Lytham, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fabulous service in the Lytham branch. Clothes are superb quality and all members of staff were friendly and helpful. I had to exchange for a different size which was dealt with straight away. An exam... See more

Company replied

Rated 5 out of 5 stars

Purchased demi blue midi regular. Being 5ft 1in came just above ankles and was a perfect fit. I was also looking to purchase the Elsa Ivory Woodblock dress which being maxi was too long. Sales assista... See more

Company replied

Rated 5 out of 5 stars

I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... See more

Company replied

Rated 4 out of 5 stars

Dress is pretty, but flimsier that I expected based on the photo online. It seems to be a very generous fit so I would advise buying one size down. Staff were helpful.

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 19 Market Square, FY8 5LW, Lytham, Lancashire, United Kingdom

  • 01253 732893

4.7

Excellent

TrustScore 4.5 out of 5

205 reviews

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4.7

All reviews

(205)

13,946 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely staff

Dress didn't suit me unfortunately but staff member very pleasant and happy to refund. Like their no trouble attitude

December 1, 2021
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Reply from FatFace - LYTHAM

Hi Nicolet ,

Thank you for your 5* review.

I am so glad to hear that you are happy with the service you received and that the refund was an easy process. We will ensure that this feedback is passed on to the team and we hope you continue to enjoy your shopping experience with us.

Have a great day!

Thanks again, JH

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