Finch Bay Galapagos Hotel Reviews 

68
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Anddy Males has been second to none in our planning for a once-in-a-lifetime trip to Finch Bay, Galapagos! His communication went above and beyond and he has left no stone unturned. He is professional... See more

Company replied

Rated 5 out of 5 stars

ecently inquired about a trip to Finch Bay Galápagos, and although I didn’t book this time, Sandy from the travel agency was phenomenal! She was incredibly patient, always available with quick, detail... See more

Company replied

Rated 5 out of 5 stars

Anddy the destination expert at Finch Bay was truly a pleasure to work with. He made booking so easy as he was responsive, knowledgeable and accommodating. We can’t wait for the trip!

Company replied

Rated 5 out of 5 stars

True experts in the knowledge and expertise. There are many options for lodging, tours, activities, and more. Our agent worked with us over a period of two weeks, to best craft out a trip that meet... See more

Company replied

Company details

  1. Hotel
  2. Family Hotel
  3. Luxury Hotel
  4. Wellness Hotel

Written by the company

Finch Bay is your ideal home base from which to discover the wildlife of the islands aboard our private yacht and create your own adventures on land and sea. The perfect complement to a Galapagos cruise, or a destination on its own, allows you to feel the islands’ essence. Direct, intimate contact with wildlife is inevitable: we’re surrounded by a protected national park whose feathered and scaly residents like to drop in on us from time to time…

A WONDERFUL PLACE TO AWAKEN

Written by the company

Beachside Galapagos Hotel
The Finch Bay Galapagos Hotel’s earliest risers can wade out into the beach’s calm waters and spot yellow warblers darting among the mangroves.
Ideally -Located
The Finch Bay Hotel occupies a prime position next to the only public beach in the town of Puerto Ayora, on the south side of Santa Cruz Island.
Adventure activities
Scuba dive, kayak, hike, and bike amid inimitable Galapagos nature.
Wildlife within easy reach
Up-close encounters with the Galapagos' iconic species
Exploration activities
Day cruises, marine life, geology, wildlife observation, the Charles Darwin Research Station
Relaxing activities
Read by the pool, stroll on the beach, enjoy a massage or gaze at the stars.
Prodigious Cuisine
Fine Ecuadorian and international dinning, complemented by impeccable service and presentation.
Sustainable Operation
Voted the World's Green Hotel in 2015, 2016 & 2017.

Contact info

4.9

Excellent

TrustScore 5 out of 5

68 reviews

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4.9

All reviews

(68)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

A great experience

We will be coming to Finch Bay in Jan 2026 and itinerary planned by Carolina Escobar.
We are looking forward and enjoyed working with Carolina

September 22, 2025
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Susan,

Thank you so much for your kind words! 🌟 We’re thrilled to hear that Carolina’s support and dedication made planning your itinerary such an enjoyable experience.

We can’t wait to welcome you in January 2026 for an unforgettable Galápagos adventure! 🌴🐢

Warm regards,
Finch Bay Hotel

Rated 5 out of 5 stars

Expert help from Rosa

September 4, 2025
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Suri,

Thank you for your 5 stars! 🌟 We’re so glad Rosa could assist you — we’ll be sure to share your kind words with her. 💙

Warm regards,
Finch Bay Hotel

Rated 5 out of 5 stars

No time to complete.

August 14, 2025
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Grant,
Thank you for your 5 stars! 🌟 We noticed your comment and would be happy to help if anything was left unfinished.

Warm regards,
Finch Bay Hotel

Rated 5 out of 5 stars

Anddy was awesome to work with

Anddy was awesome to work with. Very clear, thorough, and enthusiastic. He listened to our interests and helped us craft the perfect itinerary. 5-stars!

August 14, 2025
Unprompted review
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Jimmy,
Thank you so much for your kind words! 🌟 We’re delighted to hear that Anddy’s clarity, attention to detail, and enthusiasm helped create the perfect itinerary for you.

We look forward to welcoming you for an unforgettable Galápagos adventure! 🌴🐢

Warm regards,
Finch Bay Hotel

Rated 5 out of 5 stars

Anddy Males - gold star!

Anddy Males has been second to none in our planning for a once-in-a-lifetime trip to Finch Bay, Galapagos! His communication went above and beyond and he has left no stone unturned. He is professional, yet so friendly that we actually feel as though we are coming to visit a friend. Anddy is indeed a valuable asset to Finch Bay. If this is the prelude to our experience, I can only imagine it will be more than we could possibly have hoped for.

August 13, 2025
Unprompted review
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Catriona Davies,
Thank you for your incredible words! 🌟 We’re delighted to hear that Anddy has made your trip planning such a seamless and personal experience. His dedication, attention to detail, and warm communication truly reflect the spirit of Finch Bay.

We can’t wait to welcome you soon and make sure your Galápagos adventure exceeds every expectation! 🌴🐢

Warm regards,
Finch Bay Hotel

Rated 5 out of 5 stars

Helpful!

This was a great experience! Maria helped us plan every day of our honeymoon in the Galapagos. Our questions were answered and communication was great! :)

August 12, 2025
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Abbey,
Thank you for your wonderful words! 🌟 We’re thrilled to hear that Maria made your honeymoon planning smooth and special, answering all your questions along the way.

We look forward to welcoming you for an unforgettable Galápagos adventure! 🌴🐢

Warm regards,
Finch Bay Hotel

Rated 5 out of 5 stars

Anddy Males is a true pro in getting…

Anddy Males is a true pro in getting anything sorted you wish for - what a blessing

August 7, 2025
Unprompted review
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Johannes,
Thank you for your wonderful words! 🌟 We’re so happy to hear that Anddy was able to help with everything you needed — truly a blessing.

We look forward to welcoming you for an unforgettable Galápagos adventure! 🌴🐢

Warm regards,
Finch Bay Hotel

Rated 5 out of 5 stars

Anddy was extremely helpful and…

Anddy was extremely helpful and personable, highly recommend.

August 5, 2025
Unprompted review
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Venetia,
Thank you for your kind words! 🌟 We're so glad Anddy was helpful and friendly.

We look forward to welcoming you for an unforgettable Galápagos adventure! 🌴🐢

Warm regards,
Finch Bay Hotel

Rated 5 out of 5 stars

Rosa is responsive and informational.

Rosa is responsive and informational.

July 31, 2025
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Matthew,
Thank you for your kind words! 🌟 We’re delighted to know that Rosa was responsive and provided you with the information you needed. We'll be sure to pass along your lovely message — she’ll be thrilled to hear it! 😊
At Finch Bay, we take pride in offering attentive and knowledgeable service, and Rosa is a wonderful example of that. We look forward to welcoming you back for another unforgettable experience in the Galápagos! 🌴🐢

Rated 5 out of 5 stars

good

no comment.

July 2, 2025
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Thomas,
Thank you very much for your excellent rating.

Rated 5 out of 5 stars

Staff were very nice and attentive

Staff were very nice and attentive! View from our room was nice! Property is in great location and we felt safe. Wonderful food options. Overall, our stay was memorable.

June 28, 2025
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Jacob,

Thank you for your kind words! We’re so glad you enjoyed the view, the food, and the warm service from our team. It’s wonderful to know you felt safe and had a memorable stay with us.

We hope to welcome you back soon!

Warm regards,
Finch Bay Galapagos Hotel

Rated 5 out of 5 stars

Helpful

Staff is helpful

June 18, 2025
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Kristen,
Thank you for your kind words! We're glad to hear our staff was helpful during your stay.

We hope to welcome you back to the Galápagos soon! 🌿🌊

Warm regards,
Finch Bay Hotel

Rated 5 out of 5 stars

Rosa was great!

May 19, 2025
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Stephan. Thank you for your lovely comment! 🌟 We're so glad to hear that Rosa made your experience special — we'll be sure to share your kind words with her. 😊 At Metropolitan Touring, we’re proud to have such passionate and dedicated team members. We hope to welcome you on another adventure soon! 🌍✈️

Rated 5 out of 5 stars

Hotel stuff was absolutely friendly and…

Hotel stuff was absolutely friendly and professional. Thank you.

May 13, 2025
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Alexandru,
Thank you so much for your kind message! 😊 We're thrilled to hear you enjoyed your stay at Finch and that the hotel staff made a great impression. We’ll be sure to pass on your compliments to the team. Hope to welcome you back soon! 🌿🌞

Rated 5 out of 5 stars

Excellent help with reservation

Excellent help with reservation

April 17, 2025
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Thank you very much for your kind comment! We're glad to hear that your reservation experience was a positive one.
We're here for any other questions you may have. We look forward to seeing you soon!

Rated 5 out of 5 stars

Cesar was awesome

Cesar was awesome! He served us really well, suggesting the best drinks and dishes. It was a wonderful afternoon and dinner with family and beautiful Galapagos landscape. An extraordinary experience!!

January 8, 2025
Unprompted review
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Hélio,

Thank you so much for your kind review. We’re delighted to hear that César took such excellent care of you and helped make your visit even more memorable. We can’t wait to welcome you back for another unforgettable experience!

Rated 5 out of 5 stars

Great experience

Flexibility and cooperation. Rosa is the best!!

December 17, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Stephen, thank you very much for your excellent review. We are glad to hear Rosa took great care of you. We look forward to your next adventure with us!

Rated 5 out of 5 stars

Service Representative was most helpful…

Service Representative was most helpful and professional. Made our booking easy. The experience was top notch.

December 4, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Gary, Thank you very much for your comment. We are glad to hear that you were very well taken care of. We are so looking forward to your adventure with us! Enjoy it!

Rated 5 out of 5 stars

Diego is amazing to work with!

Diego was amazing to work with. He understood our travel needs, gave great suggestions and recommendations, which we would not have considered on our own. He was always polite, responsive and timely in communication. I would highly recommend him and the company.

November 7, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Aditi, thank you very much for your excellent review. We are glad to hear Diego took great care of you. We look forward to your next adventure with us!

Rated 5 out of 5 stars

Rosa was incredible!

Fantastic planning and communication. We are so excited about our trip to the Galapagos.

November 2, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Stacey
Thank you very much for your comment. We are glad to hear that you were very well taken care of. We are so looking forward to your adventure with us!
Enjoy it!

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