Finch Bay Galapagos Hotel Reviews 

68
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Anddy Males has been second to none in our planning for a once-in-a-lifetime trip to Finch Bay, Galapagos! His communication went above and beyond and he has left no stone unturned. He is professional... See more

Company replied

Rated 5 out of 5 stars

ecently inquired about a trip to Finch Bay Galápagos, and although I didn’t book this time, Sandy from the travel agency was phenomenal! She was incredibly patient, always available with quick, detail... See more

Company replied

Rated 5 out of 5 stars

Anddy the destination expert at Finch Bay was truly a pleasure to work with. He made booking so easy as he was responsive, knowledgeable and accommodating. We can’t wait for the trip!

Company replied

Rated 5 out of 5 stars

True experts in the knowledge and expertise. There are many options for lodging, tours, activities, and more. Our agent worked with us over a period of two weeks, to best craft out a trip that meet... See more

Company replied

Company details

  1. Hotel
  2. Family Hotel
  3. Luxury Hotel
  4. Wellness Hotel

Written by the company

Finch Bay is your ideal home base from which to discover the wildlife of the islands aboard our private yacht and create your own adventures on land and sea. The perfect complement to a Galapagos cruise, or a destination on its own, allows you to feel the islands’ essence. Direct, intimate contact with wildlife is inevitable: we’re surrounded by a protected national park whose feathered and scaly residents like to drop in on us from time to time…

A WONDERFUL PLACE TO AWAKEN

Written by the company

Beachside Galapagos Hotel
The Finch Bay Galapagos Hotel’s earliest risers can wade out into the beach’s calm waters and spot yellow warblers darting among the mangroves.
Ideally -Located
The Finch Bay Hotel occupies a prime position next to the only public beach in the town of Puerto Ayora, on the south side of Santa Cruz Island.
Adventure activities
Scuba dive, kayak, hike, and bike amid inimitable Galapagos nature.
Wildlife within easy reach
Up-close encounters with the Galapagos' iconic species
Exploration activities
Day cruises, marine life, geology, wildlife observation, the Charles Darwin Research Station
Relaxing activities
Read by the pool, stroll on the beach, enjoy a massage or gaze at the stars.
Prodigious Cuisine
Fine Ecuadorian and international dinning, complemented by impeccable service and presentation.
Sustainable Operation
Voted the World's Green Hotel in 2015, 2016 & 2017.

Contact info

4.9

Excellent

TrustScore 5 out of 5

68 reviews

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4.9

All reviews

(68)

25 reviews in the last 12 months

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Rated 5 out of 5 stars
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Villi,

Thank you very much for your excellent rating. We are glad to hear that Carolina Escobar took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Rated 5 out of 5 stars

Perfect

Perfect CARE:) highly recommend:)

October 16, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Karol,
Thank you very much for your excellent rating. We are glad to hear that you enjoyed your stay. We look forward to having you with us again!
Best regards.

Rated 5 out of 5 stars

True experts - Great job crafting a perfect trip

True experts in the knowledge and expertise. There are many options for lodging, tours, activities, and more. Our agent worked with us over a period of two weeks, to best craft out a trip that meets our expectations and style of traveling.

October 10, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear JH, thank you very much for your excellent rating. We hope to have you with us again! Best regards.

Rated 5 out of 5 stars

Trip to Galapagos/attendance operator Finch bay hotel.

ecently inquired about a trip to Finch Bay Galápagos, and although I didn’t book this time, Sandy from the travel agency was phenomenal! She was incredibly patient, always available with quick, detailed responses, and worked tirelessly to offer the best deal. Her dedication left a lasting impression, and I’m confident I’ll be booking through her in the future. Thank you, Sandy, for your excellent service!

October 1, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Kilmmer,

Thank you very much for your excellent rating. We are delighted to know that Sandy attended to all your needs satisfactorily. We hope to have the pleasure of welcoming you back soon!

Best regards,

Rated 5 out of 5 stars

My experience has been amazing

My experience has been amazing! Communication could not have been better and I am so excited for all of the activities!

September 22, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Sheridan, thank you very much for your excellent rating. We hope to have you with us again! Best regards.

Rated 5 out of 5 stars

Maria...our service rep was…

Maria...our service rep was exceptional. She helped me with all my questions and concers.

June 24, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear David, thank you very much for your excellent rating. We are pleased to know that Maria attended to all your requirements. We look forward to having you with us again! Best regards.

Rated 5 out of 5 stars

Bookings

Quick and prof handling of our booking

June 14, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Luoni, thank you very much for your excellent rating. We are pleased to know that Maria attended to all your requirements. We look forward to having you with us again! Best regards.

Rated 5 out of 5 stars

Great experience

Great experience

June 13, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Tania, thank you very much for your excellent rating. We hope to have you with us again! Best regards.

Rated 5 out of 5 stars

Sandy has been very helpful and…

Sandy has been very helpful and informative. I also am in the travel industry and planning on bringing a large yoga group to the Galapagos in 2026 so I appreciate all of the information.

June 13, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Linda, thank you very much for your excellent rating. We are pleased to know that Sandy attended to all your requirements. We look forward to having you with us again! Best regards.

Rated 5 out of 5 stars

Galápagos trip

Maria was very knowledgeable and friendly and helpful.

May 10, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Abraham, thank you very much for your excellent rating. We are pleased to know that Maria attended to all your requirements. We look forward to having you with us again! Best regards.

Rated 5 out of 5 stars

Very helpful!

Rosa did an amazing job helping us tailor our trip to the perfect itinerary!

May 9, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Victoria, thank you very much for your excellent rating. We are pleased to know that Rosa attended to all your requirements. We look forward to having you with us again! Best regards.

Rated 5 out of 5 stars

Great

Helpful, patient and pleasure to work with!

March 24, 2024
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Jonathan, thank you very much for your excellent rating. We hope to have you with us again! Best regards.

Rated 5 out of 5 stars

Your staff

Your staff, facilities and super food,

April 6, 2023
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Ray. Thanks so much for feedback!

Rated 3 out of 5 stars

comfortable but dated

comfortable, clean but dated with repairs needed in shower with misaligned shower doors and sharp metal corner at entry. service in bar and restaurant very good, food on the overly salted side, but good selection

May 26, 2023
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Karen.

Thank you for sharing your feedback from your recent stay. We appreciate your kind words about the service. Your feedback is highly appreciated; it will help us better the quality of the experience for our clientele.

Sincerely,

Finch Bay Galapagos Hotel

Rated 4 out of 5 stars

Great place very eco friendly adults…

Great place very eco friendly adults and children loved it

April 10, 2023
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Emanuela,

Thank you very much for your review! We’re thrilled to hear you enjoyed your stay at the Finch Bay Galapagos Hotel.
We hope to see you again very soon!

Kind regards,

Finch Bay Galapagos Hotel

Rated 5 out of 5 stars

The hotel was amazing and the staff was…

The hotel was amazing and the staff was great. We really liked Johanna. She went out of her way to take care of us and make our trip enjoyable.

December 27, 2022
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Eli,

Thanks so much for your feedback! We make it a point to seize every opportunity to provide our guests with a supremely comfortable and enriching stay in the Galapagos. We're very happy to hear that our team treated you splendidly! ¡Esperamos verlo nuevamente muy pronto!
Sincerely,

Finch Bay Galapagos Hotel

Rated 2 out of 5 stars

There was a dead cockroach in the…

There was a dead cockroach in the bathroom. Resort was extremely overpriced for what it was actually was. The staff tried to be helpful, but we found that they didn’t give us clear information at times.

May 4, 2023
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Andrew,

Thank you very much for your comments. We are very sorry to hear your experience was not satisfying.

Still, your feedback is highly appreciated; it will help us better the quality of the experience for our clientele.

Have a great day!

Sincerely,

Finch Bay Galapagos Hotel

Rated 5 out of 5 stars

Understated and Elegant

Fabulous hotel. Luxurious but in a simple, understated way. The staff was amazing and accommodating and the facility beyond comfortable. The food was excellent!

March 8, 2023
Finch Bay Galapagos Hotel logo

Reply from Finch Bay Galapagos Hotel

Dear Mary,

Thanks for sharing your review with us! We're thrilled that you really enjoyed staying at our hotel. We pride ourselves in offering outstanding service in all areas. Once again, thank you for your feedback!
We hope to see you again in the future!

Kind regards,
Finch Bay Galapagos Hotel

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