Product delivery was awesome very well packaged. Delivery was on time. Website was easy to navigate and find what I needed. Only thing bothering me is the description on the says brand new genuine Cu... See more
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Company details
- #9 of 10 best companies in Truck Accessories Store
- #57 of 81 best companies in Auto Parts Store
Written by the company
Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.
Contact info
106 Hill St, 28715, Candler, United States
- +1 (570) 290-8421
- support@firsttruckparts.com
- firsttruckparts.com
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The replacement worked and fit into our…
The replacement worked and fit into our yard holster really happy with the purchase and also astounding on communication responded fast and answered all the questions I had
I will never order a part from here,
I will never order a part from here,
They are suppose to be open until 8:30 pm
Good luck in finding any one there.
Order there part with the part number came wrong,
They don,t know what they are selling.
Fast shipping & had the part in stock.
First time ordering through them
First time ordering through them. Online ordering you can track the process of shipping right away. I called to make sure they had it and I was told to pack it up and ready to ship can take up to 3 days and it will go out the door and that is exactly what happened. Very easy to work with.
NEVER USE AGAIN
Was shipped a part that was not the part number we ordered and was told it was compatible. It was not dimensionally the same and would not work. The customer using the same parameters of information was able to obtain the part without issue. They pretty much said sorry for your luck. You should have found a way to make the square peg fit into the round hole. so we are charging a 20% restocking fee. I was not able to charge the customer for this because he was able to get the part without any problem using the same info.
Could not ask for more
The part was available, customer service was great and we received the part fast!
They sent the right part quickly
They sent the right part quickly. I will definitely use them again.
Fast delivery with right parts
Easy purchase
Easy purchase. Good communication and tracking info. Fast shipping. What's not to like?
Worst experience I have ever had with…
Worst experience I have ever had with an online parts company. Cant talk to anyone and they only respond with email. I ordered a part and they sent me a note that part of it (reservoir) was not available but they could ship the remainder and issue a partial credit. Then they advised me that they issued two credits by mistake and that I had to pay them back for one before they would ship my part. Once i verified that they did issue two credits I did pay and they shipped my part but only half of it. When i tried to call their number went to and answering service and never called me back but I got an email there must have been a misunderstanding on my part, I had an email stating it was only the master cylinder reservoir that they didn't have but I still expected the master cylinder. They responded with a lame excuse but said I could return the part (booster) they did send, so that's what I did. I did find a complete assembly that was 400.00 cheaper and ordered it from them. Cost me over a week in all this. Very poor service!!!!!!!
Great prices and delivery on time !!!
Customer Service non-existent (is there a human?)
Terrible customer service until you post bad feedback. I'm just going to leave it at sub par customer service until you post bad feedback. I've edited 95% of this but after posting the original negative feedback, the company spoke to me more about removing my feedback than they did answering my questions about ordering my part.
ordered on the March 26
ordered on the March 26, 2026 and still have not received it. Terrible service
Fast and professional
The shipping was fast and when I have questions about the parts they was really helpful my giving me the info I needed. I highly recommend this company.
I recommend cooperation
Delivery was fast and wel packaged.
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