From start to finish, the team at Fix Auto in Shrewsbury were brilliant. Special mention to Tyler who kept us informed every step of the way. An insurance claim repair is always a headache, but Tyler... See more
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Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Dee at the reception was courteous and polite even while I was up... See more
Company replied
After having someone crash into Car they dealt with it from start to finish. They liased with the 3rd party insurance company and kept me fully informed what was going on. Not only was the service fa... See more
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Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Lorna and Dee at the reception were courteous and helpful. I didn... See more
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Company details
About Fix Auto UK
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lyndale House, Ervington Court, LE19 1WL, Leicester, United Kingdom
- 0116 326 5401
- admin@fixauto.co.uk
- fixauto.com
4.7
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Damage to you car is always a stressful…
Damage to you car is always a stressful time for all concerned so it was wonderful that my insurance company suggested Fix Auto in Crowlas and the whole process went so smoothly. Firstly taking my car over to check what needed doing. Being informed of the next stage and that they would contact me to book it in when my insurance company agreed the quote. This they did a few days later and the a few days after that the car was taken in to be sorted. I had a courtesy car to get back home and they told me they would phone when my car was ready. They did an incredible job with it my car especially as they had to match the color Orange Fusion. Thank you Lesley and Mark for all your help.
July 21, 2026
Unprompted review
Reply from Fix Auto UK
Shaena Mills,
We are so pleased to hear that your experience with us was so smooth and stress-free, especially during a difficult time. It's wonderful to know that our communication and the quality of our repair, particularly with the color match, met your expectations. Thank you for your kind words.
Joel Cameron, Fix Auto Pz
A 5 star service all around!!!!!
A 5 star service all around!!!!!!
A very friendly, professional staff that put me at ease and kept me informed all the way through the repairs. The repair itself was perfect. I highly recommend this garage and would 100% use it again.
May 26, 2026
Unprompted review
Reply from Fix Auto UK
Good Afternoon. We would like to take this opportunity to thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Quick and simple good communication.
July 10, 2026
Repairs not complete
Courtesy car had faults in it van took two weeks to be returned and repairs where not complete money taken in advance dropping of the van was an hour late and had done over 600 miles in my car when it should have 40 ! They were not nice about it staff were unhelpful
July 21, 2026
Unprompted review
Fantastic customer care
Fantastic customer care. Fix Auto delivered a first‑rate repair and kept me well‑informed at every stage. Thanks again Henry!
July 15, 2026
Unprompted review
Reply from Fix Auto UK
We're so pleased you had such a positive experience with our team and appreciated our communication throughout the repair process. Thank you for your kind words!
Fix Auto Stevenage
Great job brilliant customer service…
Great job brilliant customer service friendly and helpful staff
Car came back looking shiny and new cleaned inside and out
July 20, 2026
Reply from Fix Auto UK
Hello Kerry,
We are so pleased to hear you had such a positive experience with us. It's wonderful to know our staff were friendly and helpful, and that your car looked shiny and new after its clean. Thank you for your kind words.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Excellent
Excellent, swift and efficient service. Staff exceeded my expectations and were incredibly courteous throughout the whole process.
July 21, 2026
Unprompted review
Great service.
Great service.
Quick turn around
Reception staff very polite, friendly, efficient and professional
July 21, 2026
Unprompted review
Reply from Fix Auto UK
Thank you so much for taking the time to leave such a fantastic 5-star review, Philip! We're delighted to hear that you were pleased with the quick turnaround and that our reception team made such a positive impression. Providing friendly, professional service is something we take great pride in, so your kind words really mean a lot. We truly appreciate your support and hope to be of assistance again in the future if you ever need us.🚗✨
- The Fix Auto Manchester East Team 🚗
Excellent service
July 13, 2026
Reception/admin staff were excellent
Reception/admin staff were excellent. Whether visiting or calling the responses were always helpful. Pleased they managed to fit in my repair when it was most convenient for me.
The repair was perfect and completed in the timescale promised. Absolutely nothing to fault .
June 8, 2026
Unprompted review
Reply from Fix Auto UK
Good Afternoon Robert and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Awesome and prompt service
Awesome and prompt service, including car pick-up, drop-off and car repairs. The time frame too was good. Over all experience is excellent, infact anything more than excellent.
July 13, 2026
confused.com
The repair work carried out on my Audi Q3 was very good. However, the communication on when my vehicle would be ready was exceptionally bad.
Messages to me from different departments of this company were conflicting.
July 13, 2026
Excellent work and customer serviced
Just had my car returned from fix auto, and it’s got to be one of the best experiences dealing with a garage I have had. From the first call to the last they have been a) helpful b) professional and c) dealt with all my questions/issues quickly or provide options.
Jean was excellent, always helpful and solved all my issues/questions regardless how often I asked. As for the work I can not fault it, and they returned me car in a spotless condition
Big thank you for all your help
July 21, 2026
Unprompted review
Reply from Fix Auto UK
Hi Stephanie
Thank you for your kind review! We're delighted to hear that you found our team friendly, helpful, and responsive. We really appreciate your feedback and are pleased we could provide a quick turnaround. Thank you for choosing us, and we look forward to helping you again in the future. Kind Regards,
Donna
Reply from Fix Auto UK
Good morning Claire
Thank you for reviewing our services on Trustpilot.
Providing excellent service is always our top priority and we are delighted that we met your expectations.
Have a great day!
It's refreshing that they keep you…
It's refreshing that they keep you informed about the progress of your repair and you don't need to keep phoning for updates. Repair was good too. Would definitely use again.
July 20, 2026
Reply from Fix Auto UK
Hi Graham, thank you for taking the time to leave us such a great review. We're really pleased to hear that you appreciated our regular updates throughout the repair process, as we know how important it is to keep our customers informed. It's also great to know you were happy with the quality of the repair. We truly appreciate your recommendation and look forward to welcoming you back should you ever need us in the future. Take care!
- The Fix Auto Manchester East Team 🚗
Extremely happy with the work completed…
Extremely happy with the work completed on my car. Very professional and kept me informed every step of the way. All the team at Auto Tech were fantastic. Priya was very helpful, friendly and a pleasure to meet.
July 20, 2026
Highly recommend
I had a really good experience with fix auto portsmouth. The staff were all lovely to talk to and really helpful. The communication was excellent. I knew what was happening from start to finish. They actually fixed my car before the estimated completion date. When I picked my car up you wouldn't have know any damage had been done. Really pleased with the work. I would highly recommend fix auto portsmouth. My car was sent here through an insurance claim but I would definitely use them for any private work in the future. Thank you for a great service!
July 20, 2026
Renault Captur
Few weeks ago, the front bumper of my car pulled off because of my bad driveway . I googled car bodywork shop and I got Fix auto, the receptionist ask me to send the pictures of the car.
This gentleman came to mine to see the car, he fix the bumper and ask I should drive it to his workshop to finish the repair. I was expecting my bill because someone has charged me £300 before, to my greatest surprise, he said no bill that he did it free of charge. What a kind person. God bless you.
June 19, 2026
Unprompted review
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