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See what reviewers are saying

Rated 5 out of 5 stars

I’ve hired the Fixrunner team once and had a lengthy counseling from them on another occasion and both experiences were very productive and professional. They didn’t charge me for the consultation whi... See more

Rated 5 out of 5 stars

We run two businesses in the beauty/salon industry and Fixrunner is an essential part of our business. We recently updated one of our websites that hasn't been updated in years and they were great to... See more

Rated 5 out of 5 stars

As far as web support companies, I have "tried them all". When I've ended contracts with some of these other web support companies, I had been hacked, harassed and denied refunds while trying to reco... See more

Rated 5 out of 5 stars

For those without prior web design experience who are brave enough to tackle building a website from scratch, Fixrunner's services are a necessity. What could end up taking weeks of pulling your hair... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

FixRunner.com is a WordPress support service. We offer free e-learning,live help, custom development and affordable web maintenance for WP beginners &advance users.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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Rated 5 out of 5 stars

Fixrunner.com has the best wordpress team on Earth

Fixrunner.com has the best team on Earth to solve any problem relating to wordpress websites including wordpress hosting and backups.
Armed with fully knowledgeable team which knows the subject inside out relating to wordpress web sites hosting and solutions, I strongly recommend fixrunner as the one stop solution to any work related to wordpress websites including backups and hosting.
Fixrunner successfully resolved all problems of my property web-site tricityone.com successfully as if they were working on their own site.
I would give full 5 stars to Fixrunner.com
Fixrunner.com highly recommended.

Jagdeep Singh
TricityOne.com
(Founder & CEO)

February 23, 2021
Unprompted review
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Rated 4 out of 5 stars

you could be excused for casting an eye…

you could be excused for casting an eye over the reviews and thinking they're too good to be true - so I'll put my review (thus far) of fixrunner into perspective - I run a high value content wp site from the UK (maths assistance/guidance for nurses) it has loads of memory sappng plugins- I currently use another 'well -known' global brand to host and fix issues .... or rather should I say 'upsell' at every opportunity. So fed up with their service i turned to fixrunner for help and to give them a trial run ... so far so good ---not giving them 5 stars yet ... but yes i would recommend

January 16, 2021
Unprompted review
Rated 5 out of 5 stars

they save my day

Ilija save my day! my website got crashed and i cant access my admin site. i was so frustrated and no one can help until i found them.
they offered to work on the website without getting to pay them and they do not chase for payment once the website is up. everything is based on trusted. my site is fixed within 24hours and it is so important as my shop is a full time online webstore.

Love the service and i will definitely get back to you if i have any problem .

December 28, 2020
Unprompted review
Rated 5 out of 5 stars

Fix Runner is truly 24.7!

Fix Runner is truly 24.7!
Support agent Ilija instantly replied even during an urgent case on a Saturday night and chated with me step by step to resolve my broken eCommerce store right there during a LIVE CHAT. which I have yet to experience with any other so called 24/7 agencies on Google.

So many Google top ranked WordPress agencies have failed me... fake 24/7, extremely rude support who only care about upsell ...don't do any work and don't refund, retaliate customers by hacking your website...etc. As a small, high traffic ecom store owner, I had to pay so many companies for work that I did myself instead .

Fixrunner is definitely different from above and are truly 24/7.
Their service looks really promising and trust worthy... if you have a ecom store who needs a true 24/7 fix and a reliable company that doesn't steal your logins, you can count on fix runner.

December 13, 2020
Unprompted review
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Rated 5 out of 5 stars

Site Issues and QUICK Action from Fixrunner to Fix it!

Our Wordpress site suddenly had an issue with content not displaying properly. I spent time troubleshooting on my own, disabling/enabling plugins, reading through error logs, etc. - and found it was taking too much time to resolve. I contacted Fixrunner and literally the site was operational again in a matter of a few hours. It was a quick and easy process. Highly recommend!!!

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

Fixrunner service for The Economic Review

Fixrunner has provided fast, efficient support for my small media business, The Economic Review. They are fast and pragmatic in responding to queries/concerns, and carry out critical maintenance on a regular basis without being asked. Would highly recommend.

November 20, 2020
Unprompted review
Rated 5 out of 5 stars

If you need Wordpress support – you need Ilija's help!

After spending several hours trying to fix an error on my site I realized it was not something I could fix. I tried working with the plugin's tech support & Wordpress, but they couldn't figure it out. I googled Wordpress site support, and Fixrunner came up. I emailed their support team, and explained the issue to the best of my ability, and within minutes (yes, that quick) Ilija came to my rescue! He was extremely understanding, patient, and more importantly fixed the site rather quickly. And when I didn't understand the fix, he even went above and beyond sending me a video on the fix. That is not your average support experience, period. I was so impressed that I have now signed up for their support and am going to have them host my site so that I can focus on content. I cannot thank Ilija enough for his help and patience. Total life saver!!!!!

October 24, 2020
Unprompted review
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Rated 5 out of 5 stars

The best of the best

Had an optimization plugin completely destroy my website, database tables and we were down for days.
I found Fixrunner online, the team took on my frustrations and worked tirelessly to fix the entire site on their end and had it back running and online in less than 24 hours.
Would be completely lost without the team at fixrunner, thanks again for everything!

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Highly skilled and expert advice

Highly skilled and expert advice. Nemanja in particular did an incredible job by fixing my website which occurred a random error and brought my entire website down. Within 30 minutes he was able to restore it fully. Thank you for the amazing support, you are an absolute life saver and i highly recommend.

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Skilled and Knowledgeable WordPress…

Skilled and Knowledgeable WordPress Experts

The team was fast to respond and fix my site issues. Open and fair pricing and billing process. No hidden fees. Communication was great. They resolved my issues with 24 hours of first contacting them.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

From over-whelm to total peace of mind

I am delighted to have found Fixrunner. I had been looking for the right type of help for my website for a while, having reached the limit of what I could manage myself. My website has membership area, online courses and e-commerce areas. Every time there was a plugin update or other issue that stopped things working properly it was so stressful and would take me ages to find what was wrong. It just totally drained my energy because I am so busy anyway. Time to let a professional team handle it, but who to ask? I'd contacted developers but wasn't happy with their response or ideas. I knew I needed 24/7 support team because people in different time zones use my online courses. I had looked at other WP support services but they just weren't quite the right fit, didn't cover all the areas I needed backup with or were way beyond my budget. Enter Fixrunner: After I asked a question in their online chat they got back to me quickly, AND gave me clear, helpful, correct answers. So often when you contact companies they will say anything in these chats or you can have hours or a day waiting for a reply. I knew from first contact that the person who answered me had read and understood the issues that I needed help with. This gave me such confidence. I took out the subscription that he suggested and he got to work on the urgent issue right away, and totally resolved it within a couple of hours. I was delighted! Not only did he do that, he got on to the bigger jobs that I'd mentioned. I thought they would be something for further down the line but he and his team resolved this issues too. So within 48 hours of me finding Fixrunner they solved all these major issues that had been driving me nuts for ages (and other developers that I'd contacted had told me would mean starting again with a new website). I am absolutely delighted with them. Instead of spending the weekend stressed and slumped over my PC working my way through support docs for all the plugins and theme, I was able to take a break instead. I now have the peace of mind and back-up that I've been looking for. This has really changed my life and I am now freed up to get on with my real work instead which I'm over the moon about. This is a first class service and is great value. I can't believe my luck to have found them. Thank you Fixrunner. You guys are ace!

August 17, 2020
Unprompted review
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Rated 5 out of 5 stars

100% recommend

Fixrunner were superb for fixing an issue I've had with my site for months and never been able to fix myself. The response was prompt and the fix only took a few hours with regular updates and opportunities to test etc. Will definitely use Fixrunner again for further fixes!

August 2, 2020
Unprompted review
Rated 5 out of 5 stars

I was having a issue with my WooCommerce store.

I was having a issue with woocommerce store and was unable to find help anywhere else. I contacted FixRunner and was a bit weary at first. I decided to give them a shot and I am very glad that I did. They had my issue fixed in about 2 hours time. It saved me hours of stress and headaches. I'm very satisfied with the price I paid and will be contacting FixRunner for any issues I have in the future.

Thanks again Illija, you're a life saver!

May 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great team work!

Their service is always in a timely manner and of good quality. Especially, I want to mention that their teamwork is very good. They are usually working on one project as a team, so if I couldn't get an outcome for my request from one member at the first time, another member is kindly working on that and nicely delivers an outcome. I really appreciate it. I wanna say special thanks to Ilija. He is always very helpful and wonderful. I always feel his hospitality through my projects.

May 17, 2020
Unprompted review
Rated 5 out of 5 stars

FixRunner always has answers, and the answers are implemented, and they work!

I've been a FixRunner customer for almost a year and my site has never worked better. I am a podcaster and I post frequently. Whenever I have a post to go live on my WP site, I am greeted warmly, respectfully, and the "Fix" is immediate. I've contacted FixRunner about e-commerce and site improvements, and FixRunner always has answers, and the answers are implemented, and they work! I love FixRunner! Thank you, FixRunner!

May 17, 2020
Unprompted review
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