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See what reviewers are saying

Rated 5 out of 5 stars

I’ve hired the Fixrunner team once and had a lengthy counseling from them on another occasion and both experiences were very productive and professional. They didn’t charge me for the consultation whi... See more

Rated 5 out of 5 stars

We run two businesses in the beauty/salon industry and Fixrunner is an essential part of our business. We recently updated one of our websites that hasn't been updated in years and they were great to... See more

Rated 5 out of 5 stars

As far as web support companies, I have "tried them all". When I've ended contracts with some of these other web support companies, I had been hacked, harassed and denied refunds while trying to reco... See more

Rated 5 out of 5 stars

For those without prior web design experience who are brave enough to tackle building a website from scratch, Fixrunner's services are a necessity. What could end up taking weeks of pulling your hair... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

FixRunner.com is a WordPress support service. We offer free e-learning,live help, custom development and affordable web maintenance for WP beginners &advance users.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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Rated 5 out of 5 stars

Fantastic Support Team

FixRunner go above and beyond for us. We have 3 hosting services with them. Nish is amazing. Great attitudes and response time is always fast, they can get anything done!

May 24, 2022
Unprompted review
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Rated 5 out of 5 stars

Best in the Business

We use them for two of our WordPress sites and not only do we get an initial response back in minutes (longest I've ever had to wait was 5 minutes which is incredible), but they always get the job done and very quickly. We could not be happier with their service and support. I truly haven't seen a tech support company with this high level of service.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

FixRunner - Best Website Design Assistance in the World

I have only been with FixRunner for a month or so and I usually reserve a review after at least six months of interaction with a company - and I rarely leave reviews on-line.

If you want to go with a professional company for most all web-hosting services, these people are absolutely stunning in their response time to hosting and web-design issues.

I have had the pleasure of dealing with 4 or 5 techs over the last month.

They have set up Zoom conference times with me and have super-expediently addressed all issues I have had with my new website.

Spend the extra money. Go with FixRunner to begin with as you start your on-line business.

I always shop around for the best prices - but had I known about them from the beginning of my on-line business endeavor, and the quality of their customer service, I would have used them from day one.

Try FixRunner with all of the confidence in the world. Spend a little bit more to get the 5+ Star experience.
You will not regret it.

February 7, 2022
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Rated 5 out of 5 stars

Service was exceptional!

The service was exceptional. Friendly, very knowledgeable, and quick. I cannot express how thankful I am to have found FixRunner. They fixed a huge problem with my website that I had been dealing with for months and I would highly recommend them to anyone.

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Fixrunner is Superb!

The team at Fixrunner is amazing! They go above & beyond to help & their response/resolution time is extremely fast. We have been using them for a couple of years & it has enabled us to focus on our business, not the technical issues. They take care of everything. We've been in this business for over 10 years & have never received such amazing service. We'd be lost without them some days!

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Service!

I will absolutely recommend this service to anyone with a WP issue that they can't fix! I had a client's website get hacked by a redirect hack and was not able to clean it off the site no matter what I tried. When I was comparing services, I simply asked if they could do the fix and they went above and beyond before I even committed to them. I was given a free overview of what needed to be done, a quote, a time frame and they opened a ticket for me so if I decided to use them I didn't need to give all the information over again.

Once we decided to move ahead with them, their customer service was quick, informative and even allowed us to schedule the time they would work on the site in order to save the site's users the least amount of inconveniences. The site was cleaned within a few hours and they even gave a full review and additional suggestions to help improve the site!

Great experience, fast, and informative. If you need to fix a problem, feel comfortable in your decision to use this service!

December 8, 2021
Unprompted review
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Rated 5 out of 5 stars

Wow just wow

Wow just wow! I was having an issue logging into my WordPress website which I'd be unable to fix. I went to Fixrunner had a quick read of their services and read the Trustpilot reviews. I was prepared to pay for a fix on the one-off fee option, but after explaining my issue to Abbasi on Live Chat he was able to give me a working solution within seconds. I am in awe of this company and their service (at no charge I might add) so the least I can do is leave them a positive review.

November 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fixrunner is reliable and trustworthy

Fixrunner is reliable and trustworthy. I have been using them for years and they are extremely responsive to any technical help I need. I own 10 websites with one being a very large site (around 500K visitors per month). The Fixrunner team has helped me multiple times when issues arise. Highly recommend.

November 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service i´m proud of

You have really good and friendly support.

The digital world of today need great services like yours.

I will come back to you at any time again.

Thank you a lot.

November 13, 2021
Unprompted review
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Rated 5 out of 5 stars

I update our website myself

I update our website myself. I have to make major updates 8 x's a year. So I know my way around pretty well. However, this last time something went wrong and the whole site went crasy at an important time period. I couldn't figure out what I did wrong. My regular got on it but couldn't dedicate full tme to it as he had other problems to deal with. I tried Fixrunner and for $150 fixed what I would gladly have paid much more for. They were on it right away and I was back up in 4 hours. Fantastic.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Handed over the world's most difficult…

Handed over the world's most difficult website by a predecessor who outsourced the website's creation to someone who had literally never built a website before. We're a small nonprofit funding girls' education in Afghanistan, and we do not have the resources to fix the absolute mess that is our website (looks fine from the surface but backend is abysmal).

These folks have been a godsend. Prompt. Polite. Efficient. Every time. You truly can't ask for more. Even when you get a new tech, they've clearly been informed of your background and dive right into problem solving.

An invaluable resource. Highly recommend. You'll be in good hands.

June 16, 2021
Unprompted review
Rated 5 out of 5 stars

Lifesavers

Lifesavers. I failed a website migration and these guys were on hand to help fix the website. The project was sorted within a few hours of contacting them.

Really pleased with this service. Will be using again in the future :)

June 10, 2021
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Rated 5 out of 5 stars

Great Job, Reasonable Prices

This team is the best when it comes to fixing WordPress & WooCommerce glitches. Normally, I'd have to wait a week for a response, but this team solved my problems in one day. I'll definitely be using them again.

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I have been using them for over 6 months now ! Amazing service, turn around times are super quick form the minute you have a issue. very professional service. I only trust this team with my website.

March 3, 2021
Unprompted review

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