Fly Business Reviews 

707
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally patient, knowledgeable, and professional, often going above and beyond to assist them. Many appreciate the agents' dedication to finding suitable flights and significantly lower prices, often resulting in considerable savings. The overall service and booking process are frequently described as excellent, smooth, and efficient, with agents providing great recommendations and being readily available. However, some customers also noted initial concerns about the process, experiencing confusion or stress, and sometimes questioning the legitimacy of the site.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their patience, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents' patience, helpfulness, and... See more

Price

Users describe positive interactions with price, with many reviewers reporting that agents found great rates... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeff Green of Fly Business did an excellent job with my 2 recent bookings. He does extensive research, shares his knowledge and goes way above and beyond what is required of him. You can tell as he to... See more

Company replied

Rated 5 out of 5 stars

Mr Marcus Ray, of Fly Business helped me to change my return ticket. He was friendly, knowledgeable and extremely professional as he helped me to get a suitable date and price for my flight. All th... See more

Company replied

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied


Company details

  1. #75 of 197 best companies in Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

707 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(707)

395 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and quick

Easy and quick. Good prices

June 17, 2026
Fly Business logo

Reply from Fly Business

Hi Jeni, thank you for your feedback. We’re glad the process was simple. We truly appreciate the opportunity to assist.

Rated 4 out of 5 stars

Doug was very helpful but we had…

Doug was very helpful but we had several issues on our part.

June 23, 2026
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Reply from Fly Business

Hi Vicki, thank you for your feedback. We’re glad Doug was able to support you through the process. We appreciate your patience and the opportunity to assist you.

Rated 5 out of 5 stars

Ella Brown was very knowledgeable

Ella Brown was very knowledgeable. I asked if I could blend 2 classes on the flight and it was no problem. I also told her the flights I was interested in. She understood I didn’t want 5-10 hr layovers

June 15, 2026
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Reply from Fly Business

Hi Richard, thank you for sharing your experience. We’re glad Ella listened carefully to what you needed and helped arrange an itinerary that fit your preferences. We truly appreciate your trust and are happy she could make the process easy for you.

Rated 4 out of 5 stars

Michael Bennington was very helpful and Patient.

Michael benington behaved fine until i paid to buy the ticket.
He did not send me a hard copy of my business class ticket, as he repeatedly promised me. This is where the true integrity of the agent comes. Promising until the payment. And then going against his promise.
If this is how your company does business i may not come back to you for future bookings. In fact in December of 2026 i would need at least three tickets all business to india and back.
Would you ask Michael to live up to his word.
Thanks
George mampara
201 694 3434(c)

June 21, 2026
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Reply from Fly Business

Hi George, thank you for your feedback and rating. We’re happy to hear that Michael took the time to assist you with care and patience. We truly appreciate the opportunity to help and hope to make your next experience a five-star one.

Rated 5 out of 5 stars

Jeff a man of wisdom

It was a fantastic experience Jeff was very knowledgeable and kind very patient with an old man I had questions and he had answers he was very diligent and his response was Swift he feels like a kind soul

June 22, 2026
Unprompted review
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Reply from Fly Business

Hi Mark, thank you so much for sharing this. We’re delighted to hear that Jeff made you feel well taken care of and answered everything with patience and care. Your kind words mean a lot, and we truly appreciate the opportunity to assist you.

Rated 5 out of 5 stars

Ian Hartmann worked tirelessly to…

Ian Hartmann worked tirelessly to propose options and maintained contact throughout. Very impressed.

June 20, 2026
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Reply from Fly Business

Thank you for your wonderful feedback. We’re glad Ian stayed attentive, kept you informed, and presented options that worked for you. We truly appreciate your kind words and are happy to hear you had such a positive experience.

Rated 5 out of 5 stars

Travis Edwards seems very hard working…

Travis Edwards seems very hard working to deliver my targeted priced ticket. He seems very professional and trustworthy… hope he delivers to the end.

June 20, 2026
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Reply from Fly Business

Hi Lucia, thank you for sharing your feedback. We’re glad to hear that Travis has made a strong impression so far and is working hard to find the right option for you. We appreciate your trust and hope to make the rest of the process just as positive.

Rated 5 out of 5 stars

A patient rep who worked with two…

A patient rep who worked with two elderly people (that would be us). This is our first time in booking travel with this company and he made the experience pleasurable. Thanks so much!

June 20, 2026
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Reply from Fly Business

Hi Timothy, thank you so much for your kind note. We’re happy to hear that your first experience with us felt easy and comfortable. It was our pleasure to assist you, and we truly appreciate the opportunity to help with your travel plans.

Rated 4 out of 5 stars

We booked with this organization for…

We booked with this organization for the first time. So far, the savings look good and the flights meet our criteria. The only minor issue on our end was that it was sometimes difficult to understand the agent due to his accent.

June 20, 2026
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Reply from Fly Business

Hi Frank, thank you for choosing us for your first booking and for sharing your honest feedback. We’re glad the itinerary matched what you were looking for and that the savings were worthwhile. We also appreciate your note about communication and will keep working to make every step as clear and comfortable as possible.

Rated 5 out of 5 stars

Service

Service, staff and the booking process
Cayden was great on all aspects

June 20, 2026
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Reply from Fly Business

Hi Evrard, thank you for your kind feedback. We’re happy to hear that Cayden made your experience smooth from start to finish. We truly appreciate your trust and hope to assist you again soon.

Rated 5 out of 5 stars

Harry Wilson was excellent as our…

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies who outright tried to reel you in to buy and then comes the hidden xtras that adds up to almost a regular fair. Fly Business was true and honest. We saved thousands on our Europe trip thanks to Harry and Fly Business. Always do your research online and look into the reviews and BBB. Lots of scams out here. Lastly, the agent is a phone call away no matter what time you call. Highly recommend them.

June 19, 2026
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Reply from Fly Business

Hi Sam, thank you for your thoughtful review. We’re glad Harry was able to guide you clearly, help you find a great business class fare, and make the process feel honest and easy. We truly appreciate your recommendation and look forward to assisting you again.

Rated 5 out of 5 stars

Mario Rossi is amazing

Mario Rossi is amazing. He is our go to person now for our whole agency.

June 19, 2026
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Reply from Fly Business

Hi Martha, thank you so much for sharing this. We’re thrilled to know that Mario has become someone your agency can count on. We truly appreciate your trust and look forward to continuing to support your team.

Rated 5 out of 5 stars

Bradly was very professional

Bradly was very professional, very pleasant and very knowledgeable

June 12, 2026
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Reply from Fly Business

Hi Arlette, thank you for your lovely feedback. We’re delighted to hear that Bradly made such a positive impression and provided you with the level of care and expertise we always aim for. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Consistently great and reliable…

Consistently great and reliable service from Eric Zimmerman

June 18, 2026
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Reply from Fly Business

Hi Malcolm, thank you for sharing this. It means a lot to know that Eric has earned your confidence over time. We’re grateful for the chance to support your travel needs and will be happy to help whenever you need us again.

Rated 5 out of 5 stars

Kunika was great.

June 11, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Jay. She will be happy to see your kind words!

Rated 4 out of 5 stars

Constant search to find the right…

Constant search to find the right tickets for myself and my son allowing for enough time at each stop for transfers.

June 18, 2026
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Reply from Fly Business

Hi Bernard, thank you for your kind feedback. We’re so glad we could help find flights that worked well for both you and your son. We truly appreciate your trust and are happy we could make the planning process easier for you.

Rated 5 out of 5 stars

Excellent Service

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air travel. He saved me a lot of money and time.

June 17, 2026
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Reply from Fly Business

Hi Paula, thank you so much for your kind words. We’re thrilled to hear that Marcus took great care of you and made the process smooth from start to finish. We truly appreciate your recommendation and are glad we could help save you both time and money on your business travel.

Rated 4 out of 5 stars

Rethink

I wrote a negative review last week and I think, and hope it needs an update. Our agent has been more quickly responsive in the last 2 days and perhaps I was too hasty in being very negative. The savings on the tickets is good and we would like to continue positively with our thoughts.

June 12, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Mary, thank you for sharing this update. We really appreciate your honesty and are happy to hear that things have started moving in a better direction. It’s great to know that our team has been able to assist more effectively recently, and we’re grateful for the opportunity to keep working with you on a positive note.

Rated 5 out of 5 stars

Grate agent

Grate agent. AAA service

June 16, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Yuri, thanks for sharing this! We’re happy to hear you were pleased with the service and had such a positive experience.

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