Flyghjälp Reviews 

3,917
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This company is the only reason we received compensation. Their fee was close to 40% and sooo worth it. Their whole process took 2 years and we would not have had the energy to get through it on our o... See more

Rated 5 out of 5 stars

Highly recommended!, Airline companies will either lie and discouraged you or will just ignore all your complaints so let flyghjälp handle your stress, lol! Fast and convenient as you'll be well updat... See more

Rated 5 out of 5 stars

Our flight from airSerbia was rescheduled and we were supposed to get a full refund. Unfortunately, the airline completely ghosted us when we tried to contact them for the refund multiple times. Just... See more

Company replied

Rated 5 out of 5 stars

If anyone have had experience with this scam travel agency "Bravofly" that cancels trips and doesn't refund you. I suggest you take flyghjalp, i was trying since 2021 and my flight got cancelled in o... See more

Company replied

Company details

  1. Legal Services

About Flyghjälp

Written by the company

Flyghjälp är en skandinavisk verksamhet baserad i Danmark. Vår uppgift är att säkra ekonomisk kompensation vid flygförseningar, inställningar samt överbokningar. Med vår juridiska expertis tar vi hand om kommunikationen med flygbolagen som ofta gör allt i sin makt för att slippa kompensera sina berörda kunder.

www.flyhjelp.no

www.flyghjälp.se

www.flyhjælp.dk

www.lentoapu.fi

Flyghjälp - Bringing justice to travelers

Written by the company

Inga utlägg
Det kostar dig ingenting om det inte blir någon kompensation, och det är gratis att starta upp ett ärrende.
Hög utbetalning
Vi vinner 92 % av alla våra uppstartade ärenden. Det är för att vi är experter på områdets juridik och beredda på att ta ditt ärende hela vägen till rätten.
Full ersättning
Vi ger dig varenda krona du har rätt till. Vi kan även ersätta dina utlägg för hotell, transport samt mat och dryck om kvitto finns.
Bästa kundservice
Flyghjälp har den högsta poängen på Trustpilot med 9,9 av 10. Vi tar oss tid till varje kund, har inga dolda avgifter och anger vårt arvode inkl. moms.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(3,917)

502 reviews in the last 12 months

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Rated 5 out of 5 stars

It took almost 2 years to get money…

It took almost 2 years to get money back from Ilberia (wil never fly with them again). We would never have the time and energy to do this ourselves so a BIG thx to flyghjälp for all the help and finally we had the rights on our side. Thx!

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with Flyghjälp’s…

I am very satisfied with Flyghjälp’s service. They helped me get my refund from Ajet Airlines, and the whole process was smooth and professional. Their communication was fast, and they kept me updated all the time. I really appreciate their support and highly recommend Flyghjälp to anyone who needs help with flight refunds.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

I am amazed

I am amazed. It took a little time but they fight it for me and i got 280€ reimbursement. Very pleased! I had much more costs lost but at least something is better than nothing :)

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

I had a bad experience with Lufthansa…

I had a bad experience with Lufthansa two years ago. I didn’t have high hopes of receiving any compensation, but I filled out the form and more or less forgot about it. Over the past two years, I kept getting updates from Flyghjälp saying they were still fighting for compensation, but I honestly ignored them—I never believed I’d get anything for a cancelled flight that happened so long ago.
But to my surprise, I just received the good news that they need my account details to transfer the money! That’s better than nothing from Lufthansa—thank you, Flyghjälp!

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Fast, easy to open a case. And compensation was in my bank account in less than two weeks. Definitely recommended

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Regarding a trip to the Dominican…

Regarding a trip to the Dominican Republic in 2023 when I was stranded in Zurich.
Swiss did their thing but arrived about 24 hours later.
Their charter company Edelweiss refused.

A larger player gave up but not these guys.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Harvey Specter

Fam, it was summer 2024 — me and the mandem were flying out to Serbia, yeah? Whole trip was patterned, bags packed, drip on point, vibes immaculate... until BAM — flight's delayed. Not by 10 minutes, not an hour... FOUR to FIVE hours, blud! I was at that airport aging like cheese, fam.

So I start googling like, 'Yo, can man get paid for this?' — next thing I know they’re chatting about EU laws, paragraf 18b, flygpassagerares rättigheter... Bruv, what do I look like?! Advokat från Solna tingsrätt?! I barely passed Samhällskunskap i gymnasiet, blud!

But then, outta nowhere — this ting called Flyghjälp pops up. Man clicks, fills in some stuff, and just like that — 2400 SEK drops in my konto quicker than SL kontrollanter vanish when you got a legit biljett, fam!

Moral of the story? Next time your flight's delayed, don't just sit there like a donut — go get your bread, fam. You ain’t Harvey Specter, but man’s still collecting wins!

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

They will be your court fighter

I was amazed by their work and service, literally didn’t do anything from my side other than sending the papers they need. They kept fight for my case until we won. They kept me informed about what is happening with my case.
I got full refund for my family ticket cost with little bet extra money.
I am so happy to know them.
100% recommend them.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great service after 1 year case with Lufthansa

We got a great service and help from Flyghjälp. We missed our connection flight during our trip to Italy Christmas 2023 due a delayed flight with Lufthansa from Stockholm to Münich.
Despite Lufthansa customer service confirmed that we were entitled to a refund, we never got our money back. Lufthansa customer service used different execuses each time we tried to ask for explanations. At the end after 11 months Lufthansa closes our case saying the bank details provided were not correct.
At this point we decided to look for a company that could defense our consumer rights and we found Flyghjälp. In less than 2 months Flyghjälp managed to solve our case and we received the proper amount according to agreement signed through their website

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you!

A big thank you to the legal team at Flyghjälp who helped us get compensation in a complicated case. Much appreciated!

December 17, 2024
Unprompted review

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