Flygstolen.se 

The opening hours of their customer service isn't the best but when you reach them they are really helpfull. Specially Linda L

My flight was changed which means I have a very long wait in Beijing with my 1 year old daughter. Linda L from flygstolen went above and beyond to make sure our long wait was as comfortable as possible.

Thank you Flygstolen.

Fast response from customer service and very helpful. I would definitely recommend them.

The booking of my trip two months ago to Nepal was easy and fast, but when beginning my preparation for my travel I was very confused about "allowed baggage" so I called Flygstolen and thanks to your Linda I'm now quite sure about how the regulations shall be read. Thank you very much.

I think I have found a company that "acts" very professional in this jungle of " flight-combinations" that is to be found nowadays. Flygstolen has been fast, correct, informative and friendly all along. Good chat conversations. Easy. And it's leaving me with a feeling of ease. I am so going to use Flygstolen for my trips and recommend them further.

Thank you Emma B for this time :)

// Ewa

After SAS cancelled my domestic flight I couldn't catch up my connecting flight from ARN. The Scandinavian airline call centre showed the least will of cooperation. I had some problem reaching Flygstolen support but a short conversation on Facebook lead to someone calling me directly from the call centre. The multiple contact ways are really appreciated.

Nathalia was the most helpful person on a customer support I ever encountered. She contacted involved airlines and me multiple time to find a solution so that I could reach my destination conveniently on time. She even apologised for how SAS treated me, even though it was absolutely not her fault. A very positive experience in the hard situation.

Lisa at Flygstolen helped us to quickly find a convenient and affordable option for our long trip to Australia with several stops.

Good and fast service and also I get best price for my trip!

I had some problem to pay and the tickets I was supposed to buy went far away! But Linda L helped me with and gave me a wonderful, fantastic service! I went from an irritated customer to a very satisfied and glad customer! Thanks to Linda L! You are great! Best Jonny Mattiasson

Fantastic support following our wishes and expectations. The matter was some trouble with booking of flight tickets.
Sigmund Barczyk and Elzbieta Ostrowska Barczyk

Booked a flight from Stockholm to London, with middle-landing in Luxembourg.

My only issue is that the flights (change in-between) were too tightly scheduled, so I missed the middle-landing flight when I got there. Luckily, I got a new ticket at the airport and made it an hour later.

Vad fan håller ni på med.. är detta en typ av bedrageri???.....When I came to Kastrup it was a problem with my ticket. Then I went to the office and asked what was the problem. According with the person I was talking with she said that Flygstolen canceled my ticket ( because the payment didn´t come through) but i got the receipt, the confirmation and my e ticket from flygstolen and they take the money from my credit card ..but when I went to the airport tadaaaaaan!!!! no ticket!!...then I had two chooses between don't travel or buy a new tycket. I bought a ticket very expensive just one way because retur ticket was even more expensive. This morning I woke up and opened all websides to try find a retur ticket.

Om ni hade makulerad eller ställd in biljetten för att pengarna inte gick igenom borde ni skicka en varning!!!.. men det gjorde ni inte.. och jag fick konfirmation, e ticket och även kvittot.. jag har kollat på mitt kort och jo pengarna har dragits ... ????????w-t-f-`???

Thank you Linda L at flygstolen.se for the high level of service
I surly book threw you next time again
Josef Issef

Excellent treatment and quick assistance.

Linda @ Flygstolen has been very helpful regarding special meals and seating requests on family tickets with multiple legs and operators. So far everything seems to be in order.

So far is our reservations going as planned. They respond very fast and they fix what you ask for! Would like to order another trip at flygstolen.se again

Great and fast service by Linda :-)

SAS cancelled our flight back home. Linda at Flygstolen.se was very helpful helping us change our schedlul. Shhe rebooked Another flight and also booked a room at a hotel nearby.
At last she informed us about the possibility of SAS taking some cost for the hotel. She even helped us writing a certificate to SAS explaining what caused our overnight at the hotel.
We would dfenitly book our next trip from Flygstolen. Especially from Linda.

Gunnar Olofsson
Umeå, Sweden

They helped us get skis registered through 6 flights with 3 airlines from two continents. Should be easy, but it turned out it was not at all. But Flygstolen did the job.

Good help in the process of travel