Flysmarter Reviews 

We had booked a complicated vacation with several flights and different airlines and they were all cancelled one after the another. The Flysmater team has been very quick, helpfull, patient and kind with all kind of questions and in helping us to have the tickets refunded, so I can only recommend Flysmarter.

The airline cancelled the flight for our homebound trip. Flysmarter did a great job rebooking us to an alternative flight which was a lot better than the first sugested!
Thx for good service😊
Nikolaj Nielsen

I was contacted by FlySmarter that there were changes to my future flights due to the airline changing its’ summer schedule. Thenew flight times were not very satisfactory so I contacted them and they immediately offered to rebook my trip as long as the airline agreed. I was quickly rebooked on alternative flights which were perfectly suited to my needs. I have never experienced such a quick and satisfactory response from any booking company and I am most grateful for such a high level of service. Bravo

I had a query about extra luggage and its charges. They were able to help and fix it in a very short time. I had a swift response for my emails. Thank you very much and appreciate it.

i tryed to book a flight, but in the field of name it came with an error an please contact flysmarter, so i contact flysmarter, and they are not able to help me, but just said try another company and hang up. hjmm so no help

My booking went fine, and when I had a question to the support, even though the phone was unavailable, they got back on my e-mail really fast. Good experience

Check-in luggage was a bit unclear, so I contacted Flysmater. I was surprised by their prompt reply and their quick follow-up to a few additional questions. Great service!

I had an extremely frustrating and disappointing experience with Flysmarter. They sold me a ticket for a flight that did not exist at the time of booking. Upon realizing the issue (one minute after booking with Flysmarter, when I received my ticket from EasyJet), I immediately contacted their support team, and they assured me I would receive a full refund if the flight was indeed non-existent. However, after multiple follow-ups, they have now reversed their stance and are refusing to refund me, instead claiming that EasyJet is responsible.

Flysmarter took my payment, and as my transaction was with them, they should be the ones handling the refund. Yet, their customer service has been unhelpful, slow to respond, and unwilling to take responsibility for their mistake. Instead of providing a resolution, they are simply shifting the blame.

I strongly advise against booking through Flysmarter. Their lack of accountability and poor customer service make them an unreliable choice for travel bookings. If you value transparency and expect to receive the exact flight time and date you booked, I strongly recommend choosing another provider.
Edit since Flysmarters answer:

Yes, Flysmarter did issue a refund, but only after I sent multiple emails requesting it and even had to threaten legal action. Throughout the process, I never felt confident in Flysmarter’s handling of the situation.

Efficient, professional and friendly service!
Most times you’ll never need assistance but this one needed both schedule change and re-booking!
And excellent service experience that walk the talk.., see you again : ))

They always try to cheat people and it’s money in my case I have booked ticket before 11 months for May 2025 and received email from them that airline has changed the flight so I should reply them that I agree with new timetable for flight and I did that but they are keep sending me email and saying that if I will not reply them they will cancel my ticket. They are doing this because they want to cancel tickets and then sell those tickets on high prices

Great customer service and quick response.

Fantastic service, impressively quick and detail orienteering. Wonderful experience and highly recommended

Our tickets were very cheap, so we were a bit skeptical. Our tickets didn’t show on the airlines app, because they apparently don’t show when tickets are booked through another travel agencies. I wrote to customer service and they answered right away and got the tickets to appear on the app so it would be easier for us to navigate. Very helpful.

Top notch service. Had a problem to finish my booking. Support answered and solved the problem within 10 minutes. On the day after Christmas. World class!

Fast reply and good service in finding better flight connections 👍🏻

very fast reply and service from cistomer service- solved the problem 👍

Fast, informative and helpful!

Quick response and correction ! Will use again, when buying new tickets

I had an urgent situation with my flight booking and needed assistance to change my ticket. I contacted FlySmarter, and they responded incredibly quickly and efficiently. They helped me resolve the issue within a short time and made the entire process stress-free. I’m very grateful for their fast and professional service. Highly recommend their customer support!

very fast interaction with support with good outcomes! No complaints.