The hoodies run really big, so order one size smaller than usual for females. FYI, shipping is not covered for returns, or orders. So, after $36 in shipping fees, my wife finally has a hoodie that fit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered two of these for my wife and daughter thinking they would be cute. The product is a basic plush toy. I received an additional 2 a few days later. Trying to do the right thing, I sent an emai... See more
This company is a SCAM. I’ve been back and forth with them about my order for over 4 months. They are unresponsive, uncaring and unprofessional. Their tactic seems to be to wear out the customer by... See more
Don't be full to order from this company especially if you are in EU!! Because they are based outside EU!! You will be charged extra by Revenue quite a lot extra!! What never mansion before t... See more
2.4
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's taken DAYS
It's taken DAYS. YOU HAVE JUST MADE THE SHIPPING LABEL AND IT'S NOT EVEN AT UPS. DO BETTER. SCAM. I just wanted to give my girlfriend a gift and it's just been a horrible experience.
October 14, 2025
Great Customer Service and Timely Manners
My experience was made great because follow your legend ships our purchases out in a timely manner and they keep me posted as to any delays or any information I need to know in a timely manner. I myself have always had a positive experience from them so far.
I’ve only ever had two minor problems from them so far in the past year and that was because they were experiencing a higher than expected volume of orders last Christmas and so my order was not going to be delivered on time, and that I’ll be kept posted as to when my order will be shipped out. (great, understandable)
The other issue I ended up having was paying for a quarterly subscription to their magazine for the past six months and I only received one of their quarterly magazine subscriptions, when I notified them about the issue through email they got back to me right away. They had asked me if I wanted to keep continuing with the subscription or if I wanted to cancel it, I sadly had to cancel it due to financial reasons at the time and they refunded me on my order and everything was resolved and I had no issues since.
October 7, 2025
All good no worries perfect service
October 14, 2025
So cozy!
Easy to order. Arrived quickly.
Washed and dried it the day it arrived. Wore it the next. Received a number of compliments and request for product info. Extremely cozy!
Appears to be very well made. It’s reversible!
Time will tell as to how it holds up.
October 12, 2025
dont trust any of the promises from the…
dont trust any of the promises from the website or the customer service. the order was supposed to arrive in 5 days - 20 days later after customer service tells me that all is on the way I receive an information that they are still trying to put together my order! Sad!
October 12, 2025
Happy customer!
Company is very easy to communicate with and there products are awesome quality material and comfort and also nice looking.love my hoodies and my kids do too!
October 1, 2025
The description were good
The description were good. I didn’t understand why men’s and women’s sweatshirts were separated if the fit was unisex
October 19, 2025
i haven't recieved the item yet and…
i haven't recieved the item yet and i've been asked twice to tell about my experience, i have no emails with updates on shipping or verification of order... i am nervous that I won't get my stuff
October 10, 2025
I never even got a confirmation that…
I never even got a confirmation that the order was made. As far as I know, it's not. what about tracking? When do I expect this?
October 19, 2025
I can't get an answer to my questions…
I can't get an answer to my questions regarding where my order is. Order placed on 10/12 and here we are 8 days later and all they can tell me is it's on the way.
October 12, 2025
Haven’t received any notifications…
Haven’t received any notifications about my order but you did charge my card without shipping order.
October 11, 2025
I love alpaca fiber and have been…
I love alpaca fiber and have been interested in the hoody for a year so I finally pulled the trigger to purchase it.
October 18, 2025
You are asking for my experience when I…
You are asking for my experience when I still haven’t received my order.
October 11, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.