Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... See more
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Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, United Kingdom
Replied to 66% of negative reviews
Typically replies within 1 week
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Sophie Travers, very helpful and a pleasure to speak to.
Great advisor, Lisa Buffey, went through my finances and then went through serval difference polices and looked at the differences with the companies. Did not push anything on the what so ever even though I had life insurance we re assessed it and found an insurance with more payout. Less cost would recommend!
Excellent customer service , I would define as a top notch beyond the level and really helpful , I am well chuffed and would recommend Karoline Campbell to all people out there and stick with forces mutual . I was paying to vitality point less .
Loved paula she was ever so kind and helpful and didn’t force or try to push any agenda on me but simply explained the pros and cons of each option
Sophie explained all products available to me and was happy to create an initial quote. On accepting the quotes, Sophie was in contact with me to say she’d had a cancellation and could finalise the paperwork that day. Again, Sophie explained everything throughly.
Great experience overall and highly recommended.
Sophie, my advisor, was very honest and approachable during the whole process, taking in to account service needs and ensuring that all eventualities were covered or explained.
Sophie gave a professional and extremely informative brief with huge amounts of praise from the audience.
Customer service was very good focusing on the specific need of the customer above all else.
I would highly recommend Sophie and Forces Mutual.
Could not have sent a better rep. Very helpful, honest, went above and beyond to assist and meet my needs. Could not speak any higher of Sophie Travers.
I changed My car insurance policy provided and this was completed with ease. Mrs Deborah Bloss assisted me with my car insurance and provided a great service
Ross was excellent at helping me get a quote and package agreed. I have struggled in the past two years to find life insurance and he was great.
James was very friendly and very knowledgeable, answering all the questions I asked in great detail and in a warm manner that made the appointment enjoyable.
Both myself and my wife left happy with the policy we took out and confident we knew everything we needed to know.
Stacey took time to make me understand all that I was signing up for.
Her patience and understanding was greatly appreciated
I had been unsure about travel insurance with an overseas posting and contacted Debbie Bloss. She talked me through the options and answered all my questions in our first meeting so all I had to do was send over the paperwork. Very simple and much more reasonably priced than I was expecting to cover our family.
I was well informed of the possibilities that could happen and why i should have insurance to back me up, and it was explained to me to the very least details
All information presented was very clear and understandable especially coming from the common wealth. My questions were answered with ease and great suggestions and communication made.
Sophie was very welcoming and efficient in providing a suitable breakdown and package for my personal and professional needs. She made me feel secured in my commitment and decision.
It was great
She was very friendly . At first I was thinking of having an insurance with Forces Mutual but then she explained everything so specifically and it changed my mind.
Had an appointment this morning with Lisa Buffey and she was extremely helpful. She did not give me any pricing that was not affordable for me. I would definitely recommend forced mutual to anyone considering.
Paula Blanch made it extremely easy and simple to understand what was available to myself being a royal marine and the various other products compared with one another there and then. She was open and honest with the questions I had and made it very fluent with pointing me in the direction of answers and choices. Paula also made it very clear of the support available post conversation too.
The ways she talked about the insurance really made me want to take it
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