Franklins Removals LTD Reviews 271

Excelent office (Bev) and collection (Lee and Zake) crews, great organisation and very smooth collection, storage and delivery process. Franklins's team is always very nice and helpful.
I used the service in 2024 (UK -> Germany, with storage) and now again (2026 - Germany -> UK, with storage) and so far could not be happier. I trust that the storage and subsequent delivery this second time will also be smooth, as before.

A fast, friendly and efficient pickup by Lee and Zak. Extremely happy with the service.

I had a fantastic experience with Franklins Removals. Lee and Zack were absolute legends from start to finish. They were incredibly professional, worked extremely hard, and kept a smile on their faces the whole time, which really took the stress out of the move.
Top-tier service and total pros. A+++!

A great experience. Bev in the office was great at taking my numerous anxious phone calls! Karl, Cameron and Paddy were fantastic helping us with my mum’s downsize. They arrived on time and worked solidly and cheerfully until we were settled. Listened carefully to where everything was needed and were really helpful and sensitive to needs.

Kieran, Aidan and Lewis (plus Bev behind the scenes) made moving house so much easier. On time, relaxed, professional, polite, thank you for making a stressful transition so much smoother.

Paul and Isaac found our remote island home with zero drama, navigated a gravel track and hairpin bend with complete ease and couldn't have been more helpful.

After quotes from big faceless companies to Facebook man-and-van solutions it was such a relief to find Franklins, totally professional and reliable with old fashioned personal customer service with real humans, fairly priced and totally worth it.

Franklins carried out the removal of our furniture from France to the UK. Although Bev in the office was always decent to deal with, our experience as a whole was appalling. The removals team at the UK end were mostly surly and rude. The standard of service delivery was awful and numerous items were smashed, scratched and damaged. I do not believe that any care was taken and the loading had obviously been conducted without any thought, heavy chair placed on top of an antique table etc. After discovering all of the broken items we contacted Franklins and were directed to their insurance agent who said that as we had not taken out the enhanced cover the amount claimable was minimal. So despite the damage being entirely Franklins fault no responcibility will be taken by them. There are a number of companies in this field, I would avoid this one.

Brilliant service great guys doing the loading no space left unused a big thanks for the teams effort.

Paul and Paddy delivered our furniture to us last week. It had been in storage with Franklins since October. Paul and Paddy were excellent and so very helpful. Bev, in the office, organised our removals without any problems. We have no hesitation in recommending Franklins Removals.

Super experience, very efficient yet careful collection and delivery drivers. The office team were also great, though the timeline with confirming a collection date and getting responses from HMRC was quite stressful. Overall though the team were super helpful, friendly and good at what they do. Would move with them internationally again! The guys that collected in Germany were Daz and Paul T, and the guys that delivered in the UK were Zak and Kerion, all of them were fantastic, friendly, super helpful and understanding. Top work all!

Lee and Zac put a real shift in this afternoon, six solid hours on a warm afternoon in the south of France. Well done lads 👍👏👏👏

Lee and mike were very efficient collecting our goods in Belgium. They handled everything professionally and took care of everything.

Excellent service from Lee and Mike ! Efficient, professional and friendly

Lee & Mike were perfect. On time, quick delivery and early morning smiles!

Lee and Mike were really kind and professional at pick up. Thank you!

Really pleased with the work of Karl and Zac. They were very professional and very pleasant. Nothing was too much trouble for them. Based on these two, and not forgetting Bev in the office I would definitely recommend Franklins removals for either a move in the UK or abroad.

Paul and Lee did a great job with the move. Professional and attentive.

Our belonging were delivered to France from the Uk by Paul and daz and they were super efficient . They gave us an ETA between 4.00 and 4.30 and arrived bang on at 4.15. Pm
I could not recommend this company enough if you’re looking to relocate abroad. Our stuff was in good state when it arrived and no broken or lost items.

I recently used Franklins Removals Ltd to move all my belongings from the UK to Denmark, and I couldn’t be happier with the service.

The whole process was incredibly smooth and stress-free from start to finish. Everything was clearly explained, communication was great, and the move itself was handled professionally and efficiently.

A special thank you to our drivers, Paul and Lee, who did a fantastic job. They kept me regularly updated about timings and made sure I knew exactly when to expect delivery. Everything arrived safely, and their friendly, helpful attitude really made a difference.

I would highly recommend Franklins Removals Ltd to anyone planning an international move!

Highly recommend franklins and the team. Paul and Lee did a great delivery to us in Copenhagen. They were friendly, helpful, careful and polite. Thanks!