They helped me open my garage door which I was struggling with, due to a faulty sensor. 1 couldn't speak English which didn't help when I was asking him questions. And @ the end it was obvious the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received a delivery time slot (11:00 hrs to 14:00 hrs) that was not ideal due to taking someone to a doctors appointment. Called the contact number on the e-mail - 22nd in line . Sent an e-mail to... See more
Company replied
The two men that delivered my parcel were absolutely fantastic, very helpful and extremely polite. I enjoyed watching them online via the link to see where they were in their drop offs and they even... See more
Company replied
Contact by email and text prior to delivery to confirm firstly date and then a time window. Received a telephone call to confirm arrival in 30 minutes. Two-man delivery. They were very helpful and... See more
Company replied
Company details
Written by the company
We are a 2Person, white glove, room of choice courier based in Walsall, West Midlands, we offer a cost effective universal solution for your large ticket delivery and fulfilment requirements. To compliment our core nationwide delivery we also offer storage in our 100,000 sq ft centrally located Midlands based warehouse, a range of installation and assembly services and we also provide and disposal and recycling services for old furniture and appliances. Our expert delivery teams understand the value of the products they deliver and they are the face of our online retailers. Your reputation, delivered. Visit our website for more details around our offering:https://furdeco.co.uk/our-story
Your reputation, delivered.
Written by the company
- It is our mission to provide an excellent customer experience each and every time.
Contact info
Furdeco Unit 1, Impact Park, Willenhall Lane, WS3 2XN, Walsall, United Kingdom
- 01212855255
- info@furdeco.co.uk
- furdeco.co.uk
4.4
Excellent
195K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Furdeco
Caz,
We appreciate your positive feedback. We are so glad to hear that your delivery arrived sooner than you anticipated. Thank you for your review!
Regards,
Hassan
👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽
July 29, 2026
Reply from Furdeco
Paul,
We are so pleased to hear that our team was friendly and provided good service. Thank you for your wonderful feedback!
Regards,
Hassan
Reply from Furdeco
David Adams,
We are so pleased to hear that you found our service to be very good and timely, and that our team was polite and helpful. Thank you for your wonderful feedback!
Regards,
Hassan
Great service
Great service
Well informed of delivery time
Lovely, courteous, friendly and professional guy
July 29, 2026
Reply from Furdeco
SUSAN DALBY,
We're so pleased to hear that you received great service and were well-informed about your delivery time. It's wonderful to know our team member was lovely, courteous, friendly, and professional. Thank you for your wonderful feedback!
Regards,
Hassan
Reply from Furdeco
CoCo,
We are so pleased to hear that our service was polite, quick, and that we rang in advance. Thank you for sharing your positive experience with us!
Regards,
Hassan
Quick delivery
Quick delivery. Within time frame given. Good communication too-texts and emails.
Friendly delivery men too. Quick and easy delivery.
July 29, 2026
Reply from Furdeco
Bev Templeton,
We're so pleased to hear about your quick and easy delivery experience. It's wonderful that your delivery was within the given timeframe and that you received good communication. We're also glad our delivery team was friendly.
Regards,
Hassan
Reply from Furdeco
Paul Laing,
We're so pleased to hear that your delivery was quick and easy, and that our driver was able to assist you by taking your TV upstairs. Thank you for your wonderful feedback!
Regards,
Hassan
Reply from Furdeco
Stu,
We are so pleased to hear that our service was clear, reliable, on time, and polite. Thank you for your wonderful feedback; we truly appreciate it.
Regards,
Hassan
Good delivery service the delivery…
Good delivery service the delivery person was polite and friendly,
Also had too ring Furdeco, he was also polite and very helpful.
July 29, 2026
Reply from Furdeco
Gazz,
We're so pleased to hear about your positive delivery experience! It's wonderful that our delivery person was polite and friendly, and that our team was also polite and very helpful when you contacted them.
Regards,
Hassan
The delivery men followed instructions…
The delivery men followed instructions to the letter and were very pleasant. Delivery was on time as per the telephone message.
July 29, 2026
Reply from Furdeco
Margaret Stephenson,
We're so pleased to hear that our delivery team followed your instructions and were very pleasant. It's wonderful that your delivery was on time as per the telephone message. Thank you for your wonderful feedback!
Regards,
Hassan
Reply from Furdeco
Stephanie,
We are so pleased to hear that our driver and mate were friendly and helpful. Thank you for sharing your positive experience with us!
Regards,
Hassan
One box box was delivered there should…
Only one box was delivered there should have been three. The driver was not bothered. Your helpline said phone the supplier. The supplier said phone the courier. No one has got back to me.
July 25, 2026
Reply from Furdeco
Nieng Raju,
We are so pleased to hear that our communication was good, that your delivery arrived as stated, and that it was easy to track. Thank you for your wonderful feedback!
Regards,
Hassan
I liked the fact that there were.goos…
I liked the fact that there were.goos communication about the delivery time. The driver also called 5 minutes before arrival and another call when he arrived at the door. However, i was told that the items will be delivered upstairs in the room bit the delivery personnel showed that it was a hallway delivery. Would have been good if that part of communication was better.
July 29, 2026
Delivered on time.pleasant…
Delivered on time.pleasant workers.parcel appears in good condition although not opened yet
July 29, 2026
Reply from Furdeco
Jackie Leeds,
We're so pleased to hear that your delivery arrived promptly and that our team members were pleasant. It's great that the parcel appears to be in good condition. Thank you for your positive feedback!
Regards,
Hassan
Absolutely great no problems
Absolutely great no problem with delivery at all highly recommended thank you
July 25, 2026
Reply from Furdeco
jason thomas,
We're so pleased to hear that your delivery went smoothly and without any problems. Thank you for your wonderful feedback and high recommendation!
Regards,
Hassan
Reply from Furdeco
jan marshall,
We're so pleased to hear that our team members were lovely and very helpful. Thank you for sharing your positive experience with us!
Regards,
Hassan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.