Furdeco Reviews 

195,471
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 60,559 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service, noting items arrive on time and are handled with care by polite, helpful staff. Many appreciate the consistent communication, with calls and texts keeping them well-informed about delivery schedules. However, some people mentioned difficulties with customer contact, reporting issues like unanswered calls or emails when trying to arrange or reschedule deliveries. A few others noted delivery teams occasionally lacked care, leaving items inconveniently, not unpacking as expected, or causing minor scuffs.

What people talk about most

Delivery service

Consumers generally report positive experiences with delivery services, often highlighting excellent... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their politeness, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, highlighting the politeness and... See more

Product

Reviewers mention ambiguous feedback about product quality and delivery. Many customers reported receiving... See more

Customer communications

People report ambiguous experiences with contact, with many customers appreciating being kept informed about... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was on time which was great. Guys handled the item carefully into the house. Only slight negative is they preferred to use front door rather than the suggested rear door which meant they had... See more

Rated 4 out of 5 stars

Items delivered on time and with care. One star removed because arranging the delivery was poor - text to advise the date, swiftly followed by three calls and an email asking me to call as there was... See more

Company replied

Rated 4 out of 5 stars

We love the furniture which is very well made. Delivery was as stated and we were kept informed of timings. The reason I haven’t given 5 stars is because I wanted the delivery driver to check for any... See more

Rated 5 out of 5 stars

Good communication from this company, emails and text messages sent regarding delivery date and time slot. Couriers very polite, they dropped my item inside the house which was hassle free for my... See more


Company details

  1. Courier Service
  2. Logistics Service
  3. Shipping Company
  4. Storage Facility

Written by the company

We are a 2Person, white glove, room of choice courier based in Walsall, West Midlands, we offer a cost effective universal solution for your large ticket delivery and fulfilment requirements. To compliment our core nationwide delivery we also offer storage in our 100,000 sq ft centrally located Midlands based warehouse, a range of installation and assembly services and we also provide and disposal and recycling services for old furniture and appliances. Our expert delivery teams understand the value of the products they deliver and they are the face of our online retailers. Your reputation, delivered. Visit our website for more details around our offering:https://furdeco.co.uk/our-story

Your reputation, delivered.

Written by the company

It is our mission to provide an excellent customer experience each and every time.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

195K reviews

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4.4

All reviews

(195,471)

55,967 reviews in the last 12 months

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Rated 5 out of 5 stars

On time

On time, kept me updated, brought the item into the flat, put it in position, removed and took away the packaging. Great service

July 31, 2026
Rated 5 out of 5 stars

Good company

Good communication. Let me know when delivery would be and who would be doing the delivering. The delivery crew contacted me 20 minutes out. Item delivered with care.

July 31, 2026
Rated 5 out of 5 stars

Our experience with furdeco was…

Our experience with furdeco was excellent. I was kept updated continually about my delivery, with a phone call 20 minutes before delivery.
The delivery guys were polite, helpful and were very careful with our order.
Excellent service. Thank you

July 30, 2026

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