Tv was delivered on the day I specifically asked not to de delivered by both Galaxus and the delivery company. I was even emailed by Galaxus that my package would be delivered as I asked. This could h... See more
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See what reviewers are saying
Fast ordering with clear product descriptions and fast delivery. Invoice by e-mail. They have a large range of tech products. This time I ordered a replacement Li-Ion battery for a Dyson vacuum clean... See more
Large choice of products, great website to navigate, fast delivery. The good brand moisturiser I bought last week was Fr 20.- cheaper than in the shop :). Galaxus is my go-to online shop when I come t... See more
The website is easy to navigate, the transaction easy to do, and the post-sales information and delivery first class. I particularly liked that when I chose the express shipping option they politely a... See more
Company details
- Computer Accessories Store
- Children's Store
- Electronics Store
- Health and Beauty Shop
- Office Supply Store
- Sex Toy Store
Written by the company
Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne Rücksicht auf Umsatzeinbussen. Bleibt dennoch eine Frage offen, hilft die Galaxus-Community weiter und hilft im Chat mit Antworten innerhalb weniger Stunden.
Contact info
Pfingstweidstrasse 60b, 8005, Zürich, Switzerland
- +41445759500
- galaxus.ch
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Great service and delivery time
Good choice of articles
Good choice of articles. Found what I was looking for immediately. Excellent value for money and delivery right on time. Bravo!
Trustworthy
A simple, user-friendly interface, easy to order and super fast delivery
Best online experience
Very easy to order online. Quick delivery. And also hassle free return process.
Great range of products
Great range of products, incredibly fast delivery every time we've ordered from Galaxus
Perfect times
Perfect times, everything came well packed and protected from any damage.
I had a package stolen
I had a package stolen, I reported it as such and they sent the new replacement package almost immediately
Very fast delivery!!
Very fast delivery!!! Arrived earlier than expected!
they have scooter, we have spaceship
Makes life easier
Always an easy site to navigate, descriptions are comprehensive, reviews very useful, and delivery on time. Makes life so much easier 👍🏽
Galaxus delivers on time and with good communication
Ordering products online is tricky sometimes, especially when I'm sending items to Switzerland. Galaxus made it easy, and the product, a child's hat, was as described. The communication about delivery was also exceptional.
Not Tom Ford Private Collection
Ordered Tom Ford Café Rose (Eau de Parfum, 50 ml). Pictured was the Private Collection 50 ml bottle. What I got was not from the Private Collection, and it came in a completely different bottle.

Reply from Galaxus.ch
Thanks for very fast delivery 3days…
Thanks for very fast delivery 3days early then expected.
attractive price super fast delivery
i had ordered MacBook air 2025 model and got the delivery one day earlier than the scheduled delivery date. the product looks good and at one of the cheapest rates possible in the market.
Almost all under one roof
Grateful that they have a large variety of products/goods for almost everything under on roof.
With notifications for products prices drops is the fun part liking catch a sale at the right time and their “Deal of the day” and “Auction”. Keeps me checking what their offers will be up.
Allows us to decide if their price is competitive as other sites.
Love the collection centre, great for those living within the vicinity which I am glad and staff are friendly.
The online site is useful and information be on new products and advice and fair criticism of inferior products.
Only tiny minus points is not able to collect at the collection point 3rd party goods. Unless it’s weigh more for one to collect, I guess I can accept home delivery with notification of when the delivery will arrive. (These days porch thieves are rampant!! Thus cause an inconvenience to us)
With an added tiny positive point to add just recently.
I ordered from a 3rd party and Galaxus had an extra option which I am grateful to have parcels sent by Swiss Post and I have set up that parcels be sent to myPost24. So let’s see for more future orders.
To add:
I wish they have some instalment plan for high value items.
I’d give it less than one star if I…
I’d give it less than one star if I could. It totally doesn’t work. Now I have to figure out how to return it. Let’s see how that goes.

Reply from Galaxus.ch
Galaxus overall is good
Galaxus overall is good, but when it comes to their external suppliers there is too often a delivery issue in terms of timing or outright cancellation of your order.
This is extremely frustrating.
My trip to Switzerland (From Texas) has…
My trip to Switzerland (From Texas) has been made way better by Galaxus. Getting the items I’m needing in a very timely manner has been a huge help. Thank y’all.
I placed my order and it was delivered…
I placed my order and it was delivered in great timing and I love the product so far
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