Tv was delivered on the day I specifically asked not to de delivered by both Galaxus and the delivery company. I was even emailed by Galaxus that my package would be delivered as I asked. This could h... See more
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Fast ordering with clear product descriptions and fast delivery. Invoice by e-mail. They have a large range of tech products. This time I ordered a replacement Li-Ion battery for a Dyson vacuum clean... See more
Large choice of products, great website to navigate, fast delivery. The good brand moisturiser I bought last week was Fr 20.- cheaper than in the shop :). Galaxus is my go-to online shop when I come t... See more
The website is easy to navigate, the transaction easy to do, and the post-sales information and delivery first class. I particularly liked that when I chose the express shipping option they politely a... See more
Company details
- Computer Accessories Store
- Children's Store
- Electronics Store
- Health and Beauty Shop
- Office Supply Store
- Sex Toy Store
Written by the company
Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne Rücksicht auf Umsatzeinbussen. Bleibt dennoch eine Frage offen, hilft die Galaxus-Community weiter und hilft im Chat mit Antworten innerhalb weniger Stunden.
Contact info
Pfingstweidstrasse 60b, 8005, Zürich, Switzerland
- +41445759500
- galaxus.ch
4.6
Excellent
36K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Flawless experiences every single time!
Galaxus.ch is my absolute go-to online shop in Switzerland. Their product selection is unmatched, shipping is lightning-fast (often arriving the next day), and the website is incredibly easy to navigate. I have placed numerous orders over the years and am always 100% satisfied with their service and reliability. Highly recommended!
June 15, 2026
Unprompted review
Reliable
Reliable, good deal, delivered in perfect condition as expected.
June 15, 2026
Unprompted review
Very good prices and super fast…
Very good prices and super fast delivery. Ordered on Saturday afternoon, delivered Monday morning.
June 13, 2026
Unprompted review
Terrible packing
Items sent by Galaxus are usually well packaged with good cushioning but today's delivery was terrible. My brand new handphone arrived unsecured inside a large empty box without any cushioning..i hope it did not bounce around too much in the box during the shipping. :(
June 12, 2026
Unprompted review
Reply from Galaxus.ch
Thank you for your feedback!
We're sorry that your order arrived in unsuitable packaging. Normally, our packaging machine selects appropriate packaging and filling material. We apologize that this didn't happen in this case. If you have any further questions or concerns, please don't hesitate to contact us at any time:
https://www.galaxus.ch/help
Fast and precise service
Fast and precise service. They are also very helpful with warranty-related questions. Highly recommended.
June 12, 2026
Unprompted review
Galaxus is always the first place I go…
Galaxus is always the first place I go when I need something. It’s so easy to find and compare products and the helpline is spectacular . I have also ordered used items and love the idea of recycling! No matter what you’re looking for they have it.
June 11, 2026
Unprompted review
Way too fast delivery
Way too fast delivery, most of the time the products come earlier than the estimated date! Me and my partner both order from galaxus and usually 1-2 days later we got whatever we ordered! The packages are always carefully prepared and well reserved till delivered in our house!
June 9, 2026
Unprompted review
As always great with the service
As always great with the service, shipping and products.
No more to say is working as expected.
It was a bday present for a last minute and arrived just on time.
June 3, 2026
Unprompted review
Easy to order
Easy to order, much cheaper than other websites, fast delivery
June 11, 2026
Unprompted review
The Brooks Bicycle saddle I ordered…
The Brooks Bicycle saddle I ordered arrived ahead of time. Well packaged. Thank you.
June 11, 2026
Unprompted review
Easy to order on the website
Easy to order on the website. Article arrived the following day.
June 11, 2026
Unprompted review
Easy and trustful
Easy purchasing process, fast delivery within the promised timeframe, and excellent packaging. Highly satisfied!
June 10, 2026
Unprompted review
Quality product at a good price…
Quality product at a good price delivered promptly
June 10, 2026
Unprompted review
Perfect packet arrived on the date…
Perfect packet arrived on the date stated very happy
June 10, 2026
Unprompted review
Woww excelent my first time to order…
Woww excelent my first time to order and I love it amazing and its good quality fast order.Thank u so much until next time.
June 10, 2026
Unprompted review
Great variety of choices
Great variety of choices, smooth and fast delivery. I would have given 5 stars except for 1 incident. When i ordered an electric appliance made in Germany it came with a plug adapter that did not fit the product. I wrote twice to report and got no reply whatsoever. Ended up buying one by myself.
Apart from customer support that is questionable, everything else was a great experience.
May 1, 2026
Unprompted review
Reply from Galaxus.ch
Thank you very much for taking the time to write this review.
We are glad that you have been happy about most of our service so far.
We do regret any inconvenience caused by not delivering you a correct cable or adapter. It is very strange that you have received no answer. If this is still a current case, please do not hesitate to use our other contact options like the live chat and the call back feature:
https://www.galaxus.ch/en/help
We are sorry for the circumstances and are thankful for your feedback.
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