Galaxyescapes Reviews 260

Want to thank Daniel for all his help. Got my family and I the best deal for our Caribbean trip

Daniel Smith, was great help, answered all my questions and concerns. Good price on a high season.

Thanks!

These people work hard during challenging times and they get the job done.

Austin was very friendly and easy to talk with. His help was appreciated. We recommend!

Austin was the best customer service rep that I have worked with in a long time. He help me find what I needed and then when we had a billing problem he worked with me to correct the problem.
Austin was very helpful, kind and respected his customer. I hope to be able to work with him again in the future

Great deals on international tickets and good communication with the staff and customer service. They were very patient and respectful throughout the booking time.

This was a nightmare. you overcharged, didn’t charge my credit card and claimed it failed when my bank had no history of you trying to charge in the first place, then you over charged me AGAIN. and then completely changed my flight so i had an 8 hour layover which i bought these tickets specifically so i wouldn’t. your customer service was rude and short with me when i was just trying to under why the price changed. never using this service ever again.

Firstly I would like to thank all staff , and mostly to Sean as he is an asset to the company, very customer focused and ready to help .

Mr. Marcus was very helpful very patient and he answered all my questions. He also did a great job on finding me these tickets

Marcus was very nice and help us out thank you

Daniel is an excellent representative and he was very helpful for us to get the best value for the tickets.

They were able to help find good flights with good prices.

Took to long to send me tickets, but always answered my questions and phone call.
Everyone was polite.

I loved that I was dealing with one person, and that she worked hard to Accommodate our needs. Jessie’s did a great job and I do recommend her. However I didn’t like how I had issues with payment of my flights.

This was our second time trying to get these tickets. The first time we worked with Ion and ended up two weeks later with a refund showing up in our account e we itch no explanation. Communication was very bad.
We reviewed several reviews and tried again. Austin is amazing, a few days and we have tickets in hand, communication was great he contacted me with any changes right away. And as ways made me feel that I matter. Great job Austin 🤗

Great service!
I got 5 tickets couple days ago and I needed another one. Jessica was able to help me . I received the e tickets 24 hrs later

I'm so glad we found this company. Tickets are outrageous and it was going to be over 5k to fly to Texas. We got 5 tickets for 2580... Austin has great customer service and anytime we have questions, Austin is on top of it and always respond and in a timely manner. I am gonna be honest. At first my husband and I were scared that that the price was to good to be true because we spent weeks looking for tickets and we were gonna give up and not go because of the prices but this company saved our butts. Thank you Austin for being amazing and having our backs and caring about your customers.
Thanks Ashley Baker Montiel Deyby Montiel and family