Galaxyescapes Reviews 260

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Raymond was very polite, he answered all of my questions. He was very knowledgeable. I enjoyed interacting with him. Thankyou Raymond for helping me today during bookings of my air travel. Sincerel... See more

Rated 5 out of 5 stars

To Whom It May Concern, I had a great experience working with your customer service rep Raymond Martin. Raymond was very professional, knowledgeable, and patient with me in canceling my flight with... See more

Rated 1 out of 5 stars

If I could give zero stars, I would. I called American to change a flight. A representative for the airline asked his supervisor if the change was allowed. He was told no apparently (according to Amer... See more

Rated 5 out of 5 stars

Service agent Vincent was kind, patient , attentive and thorough during our phone exchange. Vincent is skilled and confident in his delivery and application. Keep up your excellent service.

Company details

  1. Travel & Vacation

Written by the company

Explore New Horizons with Galaxyescapes Galaxyescapes is the leading travel search site that inspires people to travel across the world at the best prices.We cover all popular destinations and offer you a wide range of services including domestic and international flight booking. From social occasions and festivals to entertainment and tours, we’ve got the US covered. With our seeds in the USA, we strive to bring you one-stop solutions to make travel enjoyable and easy for you. Whether you’re looking for domestic flight booking or want to book an international flight, you can get the best offers easily on our website. We have a plethora of options for you when you are looking for a true ally to book itineraries. We have been in this industry for decades with thousands of hundred happy customers. We believe accomplishing your travel desires is the only way to build lasting relations.That’s why we provide tireless services to bring you the best travel experience.We have come up with oodles of fascinating offers on flights to numerous destinations to visit and explore the USA. Why Don’t You Trust Galaxyescapes to Find Perfect Trip? Wondering why Galaxyescapes is a smart choice to plan your itineraries? The answer is the best flight deals. We provide our customers with the best deals on flight booking, be it for domestic and international. Our principle is to work for customer satisfaction instead of making profits. Booking with Galaxyescapes is easy that even a beginner can do it without a glitch. In case you get stuck somewhere, then you can contact our 24/7 customer support team, as we are happy to help. The best part of booking flight tickets with us is you can compare prices and grab the best deal. For any kind of queries, questions and concerns related to online flight ticket bookings, call us at +1-8446080050 to get immediate resolution. For any kind of queries, questions and concerns related to online flight ticket bookings, call us at +1-8446080050 to get immediate resolution. You can book flights online or via call, as our round-the-clock services are conveniently available to you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

260 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Austin was the best customer service…

Austin was the best customer service rep that I have worked with in a long time. He help me find what I needed and then when we had a billing problem he worked with me to correct the problem.
Austin was very helpful, kind and respected his customer. I hope to be able to work with him again in the future

July 1, 2022
Unprompted review
Rated 1 out of 5 stars

This was a nightmare

This was a nightmare. you overcharged, didn’t charge my credit card and claimed it failed when my bank had no history of you trying to charge in the first place, then you over charged me AGAIN. and then completely changed my flight so i had an 8 hour layover which i bought these tickets specifically so i wouldn’t. your customer service was rude and short with me when i was just trying to under why the price changed. never using this service ever again.

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Firstly I would like to thank all staff , and mostly to Sean as he is an asset to the company, very customer focused and ready to help .

June 28, 2022
Unprompted review
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Rated 5 out of 5 stars

Great job

Mr. Marcus was very helpful very patient and he answered all my questions. He also did a great job on finding me these tickets

June 27, 2022
Unprompted review
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Rated 4 out of 5 stars

I loved that I was dealing with one…

I loved that I was dealing with one person, and that she worked hard to Accommodate our needs. Jessie’s did a great job and I do recommend her. However I didn’t like how I had issues with payment of my flights.

June 18, 2022
Unprompted review
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Rated 5 out of 5 stars

Don’t stop with one bad experience! This was our second time trying to get…

This was our second time trying to get these tickets. The first time we worked with Ion and ended up two weeks later with a refund showing up in our account e we itch no explanation. Communication was very bad.
We reviewed several reviews and tried again. Austin is amazing, a few days and we have tickets in hand, communication was great he contacted me with any changes right away. And as ways made me feel that I matter. Great job Austin 🤗

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service!
I got 5 tickets couple days ago and I needed another one. Jessica was able to help me . I received the e tickets 24 hrs later

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

I'm so glad we found this company

I'm so glad we found this company. Tickets are outrageous and it was going to be over 5k to fly to Texas. We got 5 tickets for 2580... Austin has great customer service and anytime we have questions, Austin is on top of it and always respond and in a timely manner. I am gonna be honest. At first my husband and I were scared that that the price was to good to be true because we spent weeks looking for tickets and we were gonna give up and not go because of the prices but this company saved our butts. Thank you Austin for being amazing and having our backs and caring about your customers.
Thanks Ashley Baker Montiel Deyby Montiel and family

June 16, 2022
Unprompted review

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