Instructions about the process were very clear and communication both on live chat and via email quickly responded to. I had several minor issues with date change/address correction and issuance of ne... See more
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See what reviewers are saying
Thankyou!! What an amazing experience! This service is top notch from the moment my package was picked up by a polite courteous young man on a Friday to find that it was delivered on the Monday , f... See more
Just a class experience! Being able to chat in real time with a human and get clarifications is a big plus. The team did all that was humanly possible, to my surprise, to get my 10 parcels from a No... See more
The service this company gives you is amazing, from start to finish they helped me with the whole process keeping me updated with everything happening. I can’t recommend them enough. Quick and effici... See more
Company details
Information provided by various external sources
'Get My Parcel ' it all works at a click of a button. We are here to provide online logistics solutions for anyone sending parcels to anywhere in the world. We provide the most attractive rates in the industry with any courier partner of your choice. When you have a parcel to sent log into our website www.getmyparcel.com and choose from the different courier partners we have and book your order. We will send a very friendly agent to pick up your parcel and we ensure the best service.
Contact info
London, United Kingdom, United Kingdom
- 0044203111887
- info@getmyparcel.com
- getmyparcel.com
4.7
Excellent
362 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Easy and Simple Service!
Easy and Simple Service!
Smooth booking process online. Great customer service clarifying address changes and best way to get the parcel where it needed to go. Pickup was on time and smooth, updates provided over the journey and delivery in a week shipping UK to Australia.
Great!
August 29, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
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Great until they are not …
They came highly recommended & I was pleased with initial customer service & booking - shipped 3 boxes from US to UK, scheduling & pick up was easy, I had the TOR ready & attached to the boxes. Two boxes made it to the designated address, third did not & that’s when the fun began - who’s to blame for this? Possibly DHL, they are the couriers - GMP is the broker. I was on my way to the UK when my sister emails & says DHL demanded £291 in import taxes & they would deliver the last box??!!! Told her NOT to pay it & I contacted GMP, they told me not to pay & they would ‘fix’ it - well that didn’t happen, kept fobbing me off & finally told me the box was ‘possibly lost’ - I went a wee bit nuclear on them & turned on my difficult American, and whadaya know; they ‘found’ it, but DHL still demanded £291 in import tax, GMP again kept fobbing me off, telling me ‘the team’ was working on it - in the meantime I called the import tax office at DHL & raised hell, they reluctantly agreed to deliver & it showed up two days later, taped to oblivion & content obviously had been dropped on the floor, & shoved back in the box. Several things missing - which I was told ‘they would see’ if they would cover. After some back & forth they came back & told me they needed the original receipts for everything in the box, not just the missing items, otherwise they couldn’t possible reimburse me - I walked away at that point - I was done wasting time - would not recommend, they are great until they are not 🤷♀️
June 29, 2025
Unprompted review
Get my parcel have been fantastic with…
Get my parcel have been fantastic with my relocation from the USA back to the UK. I sent 14 packages, to include boxes and suitcases, and all arrived in a timely way and without damage. The last two packages I sent this week arrived in two days, which was amazing. Their communication is timely. I had some queries with my initial packages due to some potential duty being charged at the other end and they were very responsive and helped resolve the issues. The price is very reasonable, especially compared to other companies. I can’t recommend enough.
August 31, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Very good service from start to finish
Very good service from start to finish. Would recommend for anyone wanting to use this type of service
September 1, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Disappointed with dispute resolution process
Arrived quickly and was an easy process dealing with them.
However when I arrived back in Aus after travelling (I travelled for 8 weeks between relocation from UK to Aus) I discovered two wheels damaged on my suitcase in transit. Get my Parcel were not helpful in initiating a claim with the courier and told me that I’d waited too long, despite me as a customer not having a contract with the courier, only with Get my Parcel. Disappointed that they shifted the liability to the courier and I am now $120 out of pocket for repairs.
August 26, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
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Quick and easy!
I was very happy with the service provided to help me ship a suitcase from the UK to Australia. Not only are the rates very competitive and cheaper compared to others, but the speed at which it got delivered was fantastic. The process of booking is very easy and detailed instructions are provided on what to do. My suitcase got picked up promptly on the day I chose and it arrived at the other end in 3 business days with no issues at all. Detailed tracking was also provided so I was able to see all the stops it went through. Very happy and grateful for the team for their services.
August 26, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Superb experience
I have used getmyparcel on a couple of occasions from UAE to UK and cannot fault them! My parcel has always arrived earlier than expected via DHL (and cheaper than DHL direct). The team at getmyparcel always email to update you too, what more can you ask for.
Would 100% recommend and use you again.
July 14, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Simple and easy to book!
I got a suitcase shipped from the UK to Australia. The whole process was simple and easy to follow. I only booked two days before the pick up and the company got back to me very quickly. I also had a few questions regarding the delivery, which were answered within 30mins of me sending an email. As Australia has strict bio security laws, the instructions given regarding what you cannot pack was clear. Also there is a video that shows you how to correctly pack and label the suitcase so there are no issues on the journey, which was very helpful. Overall great experience!
July 31, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Fast delivery
Customer service was excellent and responded immediately. I sent 3 suitcases from the UK to AUS which arrived within 7 days. Pick up was delayed by 1 day which was not ideal but they said that it can happen so you should calculate that in. Delivery was also delayed by 1 day but all in all it was a very fast process.
August 5, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
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Very pleasantly surprised!
Very pleasantly surprised - it was a great experience. The hardest bit was wrapping the boxes up correctly (lots of tape and cling film) but I’m so glad I did as the contents arrived in perfect condition. The boxes were collected the day after I placed the order and arrived in Australia 5 days later (and 2 days earlier than scheduled). The email communication of order updates was great, I am happy to highly recommend GetMyParcel.
July 25, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Such an easy process and experience
Such an easy process and experience. Our luggage arrived in under 5 days from the UK to Aus, customer service was so helpful and keep us updated through the process. Would definitely recommend and use again!
July 22, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Furniture relocation
Recently used them for transporting a few small items from UK to the US. Best prices by far. Only glitch was that they didn't wait while the label was being applied (the reason for the 4 star review). I got in touch and had the pick up re-arranged for the following day, no hiccups. Delivery was within 2 days of pickup. Communication was good, would definitely use again.
July 17, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
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Super quick delivery
Super quick delivery. I was really surprised when my bags arrived safely from the UK to Australia. Will definitely use again in the future.
Easy and good value for money 😊😊
June 25, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Do not use this joke of a company!!!!
Absolutely waste of my time dealing with this company. Their website is completely misleading and gives totally false information in regarding shipping E- bikes.
Experts in shipping E-bikes and Lithium Ion batteries it states. Gives instructions on how to pack your bike and pack the battery in a separate box inside the bike box according to their website. Absolute BS. Turns out they will not transport an E-bike and battery even when the battery is discharged.
Statements on their website are completely false. Quick to take your money though and then not deliver(literally) the goods.
Absolute joke of a company.
DO NOT GIVE THEM YOUR BUSINESS.
Would have given them zero stars if i was able to.
July 17, 2025
Unprompted review
Great international courier experience
easy service, great prices, fast delivery from UK to Australia, fully tracked. Good e-mail & webchat comms.
July 15, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Such a seamless transaction
Such a seamless transaction, pick up so smooth. I didn’t have my parcel sealed when driver turned up- no problem he we so amazing , popped all the labels on for me. Parcel arrived a day earlier than expected! 10/10. This is my 3rd time using this service, and I recommend wherever I can’t rave about them enough !
July 7, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
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Easy service and good value
Easy service and good value. Parcel shipped to the UAE so quickly it beat us back. All contents were well packaged, but made it unscatched.
July 5, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Affordable, Attentive and the only service I'd use
Getmyparcel is easily the most affordable and attentive vendor I have used. I've used their services four times over the years and any issues or queries I've had have always been promptly and kindly dealt with by their team. I will always recommend them to my friends and they've made my several international moves so much more seamless and affordable!
May 30, 2025
Unprompted review
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
Reply from Getmyparcel
Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.
If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!
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