Getmyparcel Reviews 363

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thankyou!! What an amazing experience! This service is top notch from the moment my package was picked up by a polite courteous young man on a Friday to find that it was delivered on the Monday , f... See more

Rated 5 out of 5 stars

Instructions about the process were very clear and communication both on live chat and via email quickly responded to. I had several minor issues with date change/address correction and issuance of ne... See more

Rated 5 out of 5 stars

Just a class experience! Being able to chat in real time with a human and get clarifications is a big plus. The team did all that was humanly possible, to my surprise, to get my 10 parcels from a No... See more

Rated 5 out of 5 stars

Very presonal sevice, keeping me informed of the progress of my shipment. Also very fair prices when compared with other courier agencies.

Company details

  1. Courier Service

Information provided by various external sources

'Get My Parcel ' it all works at a click of a button. We are here to provide online logistics solutions for anyone sending parcels to anywhere in the world. We provide the most attractive rates in the industry with any courier partner of your choice. When you have a parcel to sent log into our website www.getmyparcel.com and choose from the different courier partners we have and book your order. We will send a very friendly agent to pick up your parcel and we ensure the best service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

363 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Problem free—very efficient.

Problem free—very efficient.

June 18, 2025
Unprompted review
Getmyparcel logo

Reply from Getmyparcel

Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.

If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!

Advertisement
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Extremely responsive and tentative customer service. They were knowledgeable and professional. My package arrived in less than a week and any issues I had were resolved quickly and professionally. I was kept up to date throughout the entire process. Would recommend and plan to use again.

June 6, 2025
Unprompted review
Getmyparcel logo

Reply from Getmyparcel

Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.

If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!

Rated 5 out of 5 stars

Always an easy transaction

Always an easy transaction. Setting up is a breeze and they got delivered quickly with no issues. Thank you!

June 4, 2025
Unprompted review
Getmyparcel logo

Reply from Getmyparcel

Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.

If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!

Rated 5 out of 5 stars

Affordable

Affordable, reliable and fast!

May 29, 2025
Unprompted review
Getmyparcel logo

Reply from Getmyparcel

Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.

If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!

Rated 5 out of 5 stars

Terrific service

Terrific service. Good communication. My items were with my much sooner than expected and in perfect condition.

May 22, 2025
Unprompted review
Getmyparcel logo

Reply from Getmyparcel

Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.

If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!

Advertisement
Rated 5 out of 5 stars

Peace of mind

The entire process was seamless, it took 3 working days total from when I paid for the service to delivery. I don't think I've even had anything shipped from the USA to the UK so fast and efficiently. Constantly provided with updates and package location. If you want peace of mind and amazing customer service you can't go wrong with using this company.

May 19, 2025
Unprompted review
Getmyparcel logo

Reply from Getmyparcel

Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.

If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!

Rated 5 out of 5 stars

Highly recommended

Highly recommended, very helpful and easy to communicate with. Sorted a very small issue out immediately when it was highlighted. Will use again

May 17, 2025
Unprompted review
Getmyparcel logo

Reply from Getmyparcel

Thank you so much for taking the time to share your experience with GetMyParcel. We’re really glad to know that our service met your expectations. Our team works hard to make international shipping simple, transparent, and reliable, so feedback like yours means a lot to us.

If you ever need assistance with another shipment or have any suggestions on how we can improve, please feel free to reach out anytime. We’re always here to help!

Rated 5 out of 5 stars

Great service, easy shipping!

Every single person I dealt with at GetMyParcel, whether via online chat, by phone, or by email, was incredibly patient and helpful. I'd never shipped a box overseas before, and they really calmed my fears and made me feel in good hands. I would definitely use this service again!

April 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

Great service, very helpful support staff and involvement in every step of the way. Really helps with peace of mind. Reasonably priced too!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Uk to Aus unaccompanied.

To say we were nervous for our first unaccompanied flight was an understatement and Australia seemed like such a long way from the UK . Scary to go alone but us suitcases are made of strong stuff! The team at getmyparcel made things pretty simple, just getting our weights, sizes and what we'd be taking over. We were reminded that some items were prohibited to take in to Australia so any of those were left behind as who wants to sit in customs for days in end and have all that paperwork? Well our journey began on a Tuesday. The chauffeur UPS van collected us and started our travel across the globe with the first stop at glorious Castle Donnington. Not quite were we thought we'd be but we were being well looked after. A short while later we were escorted to our first aeroplane for a short hope over to Europe and the next stopover where we're sure they mentioned there would be sausages.. but turns out it was koeln in Germany .. no frankfurters in sight. A short stop there before reboarding and flight number 2. A little deja vu as we were pretty sure we'd gone over a lot of these towns and coastlines before. And yes, as it turned out we had back across the channel then over the wide altantic ocean to the good old US of A. Beginning to feel the journey so had no interest in a KFC as we landed in Lousville. So pretty much half way and 1 and a half days into the trek. Didn't have to wait in stopover too long before boarding another plane, continuing our travel West. After another few hours we began to descend, so we must be nearly there.. Alas it was another stopover Honolulu.. Wow, our parents haven't ever been here!. No time for sightseeing though as we were soon away again . A bit longer flight this time and by now we were pretty cramped. Good job we don't have elbows a there was no room for those. Not too much later the plane descended again to our destination.. well country at least, Sydney not too far, but Brisbane still a way to go and there was all to formalities, paperwork and customs stuff to get done. Crossing our zips that we filled in enough detail and that the helpful guys at gmp dotted all the i's. Sadly it was a Friday afternoon we arrived so we had to wait it out over the weeked. If we had fingernails we may have ben biting them. Well it turns out the gmp guys really know their stuff and we were cleared for the short (just under 1000kms) drive North to Brisbane and our final destination. Well almost. Just a little detour to connect to our final carriage with AusPost, one more night stop over and then delivery to the doorstep where we were finally able to open our zips and spread ourselves across the sofa.

End to end 7 days travel for 2 well stuffed suitcase to travel halfway around the world. Made simple and cost effective by the GetMyParcel team. Thanks and we would happily use again.

February 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Document Delivery

We had a difficult delivery of documents to a UK bank from the USA. Getmyparcel stayed on top of it, worked with us and the carrier to sort out the correct address and get the documents delivered with minimum delay.

January 27, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent experience - prompt delivery!

Really prompt collection and delivery! The process was seamless and the get my parcel team were very accomodation and easy to liaise with. Will definitely be using this service again!

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Easy pick up and delivery

Easy online booking, swift pick up and good tracking. Only thing I would say is i was a little unsure if I should have book parcel as a passport package or document package as it was a bit unclear with what I was sending

January 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look