I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, an... See more
Company replied
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Review summary
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Based on these reviews
I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was expl... See more
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I highly recommend Get Protected for your life insurance policy. I had an absolutely great experience with Mr Saif Khan who went above and beyond to get my family and I protected. He was very pol... See more
Company replied
The lovely lady I spoke to was so nice and patient with me, unfortunately the line seemed to cut in and out when she gave me her name, but even during some pretty difficult questions she was very pati... See more
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Company details
Written by the company
GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.
Contact info
United Kingdom
- getprotected.co.uk
4.8
Excellent
403 reviews
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from GetProtected
Hi Robin, thank you for your review. It’s great to hear everything was clear and easy to understand, we really appreciate your feedback.
Staff was great in explaining the…
Staff was great in explaining the policy. What makes the policy great.reasons fir life insurance and even speaks of why some people reluctant about it
March 23, 2026
Reply from GetProtected
Hi Vivian, thank you for your lovely review. We’re really pleased to hear the advisor explained everything clearly and helped highlight the value of the policy in a way that made sense.
Reply from GetProtected
Hi Trish, thank you for your kind words. We’re so pleased to hear you felt the service went above and beyond, that really means a lot to us.
Reply from GetProtected
Hi Trustgod, thank you for your lovely review. We’re really pleased to hear you found the service professional and knowledgeable, that’s exactly what we aim for.
A big thank you to Connor the advisor…
A big thank you to Connor the advisor for helping me and briefly explaining everthing to me about the life insurance, he dealt with my query simply the best way possible. Thank you
March 16, 2026
Unprompted review
Reply from GetProtected
Hi Sabi, thank you for your kind words. We’re so pleased to hear Connor was able to help and explain everything clearly for you, we’ll be sure to pass this on to him.
Reply from GetProtected
Hi Elizabeth, thank you for your lovely review. We’re really pleased to hear Mr Cox was polite and friendly and made the experience a positive one for you.
Reply from GetProtected
Hi Sedalia, thank you for your lovely review. We’re really pleased to hear you had such a positive experience with GetProtected.
Peace of mind
It was good to hear that companies like them are working to make your loved ones safe in your absence and that is possible with commitments to a little affordable regular amount considering it a fixed cost of your monthly payments.
March 2, 2026
Reply from GetProtected
Hi Farooq, thank you for your thoughtful review. We’re glad to hear the cover gives you peace of mind and helps protect your loved ones.
Reply from GetProtected
Hi Mr Kaur Kadir, thank you for your kind review. We’re really pleased to hear you had a good experience with our team.
Team was very friendly and clear in…
Team was very friendly and clear in making understand. My objectives were clear and the team helped me in getting the right deal accordingly.
March 3, 2026
Reply from GetProtected
Hi Nandini, thank you for your lovely feedback. We’re so pleased our team were friendly and helped you find the right cover for your needs.
Matthew Reade was most helpful to my…
Matthew Reade was most helpful to my wife and I with life assurance and serious illness cover. Thank you for being so nice, clear and a joy to speak to!
February 27, 2026
Reply from GetProtected
Hi Tracy, thank you for your wonderful review, we’re delighted to hear Matthew was able to provide clear and supportive help with your life assurance and serious illness cover and that you had such a positive experience with GetProtected.
Matthew Reade was delightful.
Matthew Reade was delightful.
Very customer focused and informative
Professional throughout
February 27, 2026
Reply from GetProtected
Hi Joy, thank you for your lovely feedback, we’re so pleased to hear Matthew provided a professional and informative service throughout and truly appreciate you sharing your experience with GetProtected.
Can’t even get online for a quote
Can’t even get online for a quote - apparently my mobile number is invalid. I think this just shows how much of a professional company you are 🤦🏼♂️
February 22, 2026
Unprompted review
Reply from GetProtected
Thank you for your feedback.
We are sorry that you were unable to proceed with an online quote. Where a mobile number is flagged as invalid at the outset, this is typically due to the number being held on a suppression or do not contact list. This usually occurs where we have previously been asked not to contact that number, or where the number has been screened out under data protection controls applied by our lead provider.
We operate strict data protection and suppression processes to prevent unwanted contact, and in some cases this can result in details not being accepted online. This is designed to protect individuals, not to restrict legitimate enquiries.
This appears to be an isolated issue, and I am keen to understand exactly why your number has been screened. If you are happy to do so, please contact me directly at m.cullen@smartercover.co.uk
and I will review this with our digital marketing partner and clarify the position.
Thank you again for raising this.
Reply from GetProtected
Hi Ming, thank you for your kind review, we’re really glad to hear the process was quick, easy and straightforward and appreciate you choosing GetProtected.
The caller was very polite help in any…
The caller was very polite help in any questions i had
February 19, 2026
Reply from GetProtected
Hi Emma, thank you for your kind review, we’re really pleased to hear the adviser was polite and able to help with all your questions and appreciate you sharing your experience with GetProtected.
Avoid them
I am highly disappointed in this company’s business practices. After inquiring about a policy, I explicitly informed them I was no longer interested. Two months later, I am still receiving unsolicited daily calls. Their refusal to honor 'Do Not Call' requests is a major red flag. Stay away.
February 17, 2026
Unprompted review
Reply from GetProtected
Thank you for taking the time to leave your feedback.
I am genuinely sorry to read about your experience. Having reviewed your record personally, I can see that you did ask us to stop calling and this should have been actioned immediately. On this occasion, that request was not recorded correctly at the point it was made, which meant further calls were attempted. That is not the standard we expect, and I apologise that this was not handled properly at the time.
I can also see that during your earlier interaction you had progressed through part of the quotation and application process, which is why our system continued to treat the enquiry as live. However, once you made it clear that you were no longer comfortable proceeding, your request should have been respected without delay.
For clarity, your record has now been updated and marked as do not contact to ensure there are no further calls.
We take data preferences and contact permissions seriously, and your feedback has been shared internally so that we can reinforce the importance of correctly recording suppression requests at the first point of contact.
I am sorry again that this caused frustration. If you would like to discuss anything further, you are welcome to contact us directly and I will ensure it is handled appropriately.
Michael
Compliance Manager
Get Protected
They sound very helpful in showing or…
They sound very helpful in showing or guiding me to chose the best option for my particular life.
February 9, 2026
Reply from GetProtected
Hi, thank you for your lovely feedback, we’re glad to hear our team was able to guide you in choosing the best option for your needs and appreciate you choosing GetProtected.
I had a very good experience with this…
I had a very good experience with this company they were extremely helpful and explained everything in great detail.
February 9, 2026
Reply from GetProtected
Hi Emma, thank you for your wonderful review, we’re delighted to hear you had such a positive experience and that everything was explained clearly and in detail by the GetProtected team.
Trusted company good advice
December 10, 2025
Reply from GetProtected
Hi Wendy, thank you for your kind words, we’re really pleased to hear you found us trustworthy and helpful and appreciate you taking the time to share your feedback about GetProtected.
Thank you for your transparency in the…
Thank you for your transparency in the transaction. No
February 9, 2026
Reply from GetProtected
Hi Adelani, thank you for your kind review, we’re really pleased to hear you appreciated the transparency throughout the process and truly value your feedback about your experience with GetProtected.
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