I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, an... See more
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Review summary
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What people talk about most
Based on these reviews
I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was expl... See more
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I highly recommend Get Protected for your life insurance policy. I had an absolutely great experience with Mr Saif Khan who went above and beyond to get my family and I protected. He was very pol... See more
Company replied
The lovely lady I spoke to was so nice and patient with me, unfortunately the line seemed to cut in and out when she gave me her name, but even during some pretty difficult questions she was very pati... See more
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Company details
Written by the company
GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.
Contact info
United Kingdom
- getprotected.co.uk
4.8
Excellent
403 reviews
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good, Positive Experience
My experience with GetProtected has been very good from the start. I simply made an enquiry online and soon after that I got an initial call back from one of their staff members. He went through the whole application process with me and was very efficient and professional and made everything very clear, about the policy and all the options available to me. He was very thorough in relation to the health questionnaire and talked me through it all. I was very convinced and impressed that this would be the right fit for me to sign up for my life insurance. Days later, after being accepted for my policy, I got a further call to inform me about everything else. I highly recommend Get Protected as I feel they're a well organised insurance company. I'll certainly be sending my friends and family links for them to sign up. Well done to the Get Protected Team! Keep doing the great job you're doing.
February 12, 2026
Unprompted review
Reply from GetProtected
Hi Shepherd, thank you for such a fantastic and detailed review, we’re delighted to hear you had a smooth and positive experience from start to finish and that our team was able to guide you clearly through the process, your recommendation truly means a lot to us and we really appreciate your kind support of GetProtected.
Yes Was supportive
I'm please all support I got
Thank you it's great and supportive
Many thanks
Theresa M
February 12, 2026
Reply from GetProtected
Hi Theresa, thank you for your lovely review. We are so pleased to hear that you felt well supported and received all the help you needed, as providing caring and attentive service is incredibly important to us. Your kind words truly mean a lot to the team, and we appreciate you taking the time to share your experience. Thank you for choosing GetProtected.
Excellent customer service, the customer service representative Matthew ensured that I understood the entire process he was very helpful and polite throughout the entire process.
Excellent customer service, the customer service representative Matthew explained and ensured that I understood everything correctly before I agreed. He is very helpful, polite and professional throughout the whole process. Thanks again
February 10, 2026
Reply from GetProtected
Hi Shaniel, thank you for such thoughtful feedback. We are delighted to hear that Matthew ensured you fully understood the entire process and supported you with professionalism and politeness throughout. Making sure our customers feel confident before moving forward is a top priority for us, so your comments will be wonderful for Matthew to hear. Thank you again for choosing GetProtected.
Good communication skills.
The anchor person or customer care service representative was good as he took his time to explain every details.
Lione and Jack,you two rocks.
February 9, 2026
Reply from GetProtected
Hi Ben, thank you for taking the time to leave a review. We are really pleased to know that the team communicated clearly and took the time to explain every detail, as we believe our customers should always feel informed and comfortable. It is especially lovely to hear Leon and Jack made such a positive impression. We truly appreciate your feedback and thank you for choosing GetProtected.
Reply from GetProtected
Hi Mr Erdoğan, thank you for your wonderful review. We are delighted to hear that you found our team knowledgeable and that you received excellent service, as providing clear and professional support is very important to us. Your feedback means a great deal to the team, and we truly appreciate you taking the time to share your experience. Thank you for choosing GetProtected.
Peace of mind.
I had good experience of having conversation with our of get protected team lady she gave me good hope how this policy works after u. I was fully satisfied and happy everyone should go for it bit relaxed after buying this policy.
February 9, 2026
Reply from GetProtected
Hi Noni, thank you for sharing your experience with us. We are so pleased to hear that your conversation with our team gave you peace of mind and helped you feel relaxed after arranging your policy. Knowing you felt satisfied and supported is exactly what we strive for, and your kind words will mean a lot to the team. Thank you for choosing GetProtected.
Reply from GetProtected
Hi Monsurat, thank you for taking the time to leave a review. We are pleased to know that your experience with us was satisfactory, as we always aim to provide a smooth and supportive service for our customers. If there is ever anything more we can do to make your experience even better, please do not hesitate to reach out. Thank you for choosing GetProtected.
Reply from GetProtected
Hi Roxana, thank you for your lovely feedback. We are delighted to hear that everything was explained so clearly and in a way that was easy to understand, as making sure our customers feel informed and confident is a top priority for us. Your feedback is truly appreciated, and we are grateful you chose GetProtected.
I think the guys name was Matt I…
I think the guys name was Matt I remember him well as he is a fellow man united fan so made the call very easy. Your a credit to the company Matt thanks for helping me to protect my family for another 15 years. Let’s hope my kids still have me instead of the money. I know the wife is rubbing her hands so not sure what she is plotting. Take care.
February 9, 2026
Reply from GetProtected
Hi Leon, thank you for such a brilliant review. We are thrilled to hear that Matt made the call enjoyable and easy, and that you felt supported while arranging protection for your family. It is always wonderful when our team can build a genuine connection, and we will be sure to pass your kind words on to Matt. We especially loved the humour in your message too! Thank you for placing your trust in us and for choosing GetProtected.
Very good service
January 30, 2026
Reply from GetProtected
Thank you for your review. We’re really pleased to hear you received very good service and we appreciate you taking the time to share your feedback.
Hassle Free Life Insurance
Absolutely amazing from start to finish. Rhia was knowledgeable in her role and gave me options to suit my budget. What a lovely, warming attitude she has and I would highly recommend this company for cover. You even get a doctor on call 24hrs a day, via an app that is all part of the plan. What's not to like?
Ann
January 22, 2026
Unprompted review
Reply from GetProtected
Thank you so much for your lovely review, Ann. We’re delighted to hear Rhia was knowledgeable, supportive and helped you find cover that suited your budget. It’s great to know you found the added benefits helpful too, and we really appreciate your recommendation.
Great customer service
Great customer service! Huge load off of my shoulders knowing my children are cared for when I hit the daisies.
June 26, 2025
Reply from GetProtected
Thank you so much for your lovely review, Candi, we’re really pleased we could help give you that peace of mind knowing your children are taken care of, and we appreciate you choosing GetProtected.
Where are you?
Where are you I thought I could call on the 23rd December perhaps not
December 23, 2025
Unprompted review
Reply from GetProtected
Thank you for your feedback.
We are sorry for any confusion caused around the 23rd of December. Our offices were closed at that point for the Christmas period, which meant we were not available to take calls. There should have been out of office messaging in place to confirm our temporary closure and reopening dates.
We apologise if this was not made clear during earlier conversations or if the closure arrangements were not obvious at the time.
We remain available to assist you and would be happy to pick this back up at your convenience. Please feel free to contact our customer services team and we will ensure your enquiry is dealt with promptly.
Kind regards
Get Protected Customer Services
Great costumes service and we'll…
Great costumes service and we'll explain how everything works
December 23, 2025
Reply from GetProtected
Hi Berat, thank you for your 5-star review. We’re really pleased to hear you received great customer service and that everything was explained clearly. Thank you for choosing Get Protected and taking the time to share your feedback.
Rhia did an awesome job helping select…
Rhia did an awesome job helping select a cover. She was patient with my endless questions and made the process smooth and effortless. A++ professionalism and helpfulness.
December 16, 2025
Unprompted review
Reply from GetProtected
Hi Javeen, thank you for your 5-star review. We’re delighted to hear Rhi did such a great job helping you select the right cover and answering your questions with patience and professionalism. Thank you for choosing Get Protected and sharing your experience.
It was an unexpected call
It was an unexpected call, but my advisor was supportive. Allowing the administration to be completed quickly.
December 3, 2025
Reply from GetProtected
Hi Lee, thank you for taking the time to leave a review. I’m pleased your adviser was supportive and that the administration could be completed quickly, even though the call was unexpected. Thank you for sharing this.
Reply from GetProtected
Hi, thank you for leaving a 5 star review. I really appreciate you sharing that you found the service very helpful and that you’re happy. Thank you 💛
I highly recommend GetProtected
Matthew was incredibly helpful in explaining the details of my life insurance coverage. He was very patient and made sure I understood what my premium covers. I really appreciated his professionalism. I highly recommend GetProtected!
December 1, 2025
Reply from GetProtected
Hi, thank you for your 5 star review. I’m really pleased Matthew was helpful in explaining the details of your life insurance, was patient, and made sure you understood what your premium covers. Thank you as well for recommending GetProtected 💛
Lauren is very helpful happy and easy…
Lauren is very helpful happy and easy to talk too
December 8, 2025
Reply from GetProtected
Hi Teresa, thank you for leaving a 5 star review. I’m really pleased you found Lauren very helpful, happy, and easy to talk to. Thank you for sharing this 💛
Reply from GetProtected
Hi Vitus, thank you for taking the time to leave a 5 star review. I appreciate you highlighting the communication. Thank you 💛
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