Globe Ladders Ltd Reviews 

78
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The scaffolding I ordered was due in stock and when it was a day late they called me to let me know. It actually still arrived in the delivery window. The delivery guy was also very nice, phoning whe... See more

Company replied

Rated 5 out of 5 stars

I ordered ladders which were delivered by a courier service but found these to be damaged. I contacted the seller by email and attached a couple of pictures of the damaged and was told that the replac... See more

Company replied

Rated 3 out of 5 stars

I was dissapointed as there was no contact about delivery until the morning the item was out for delivery. When the Hop ups arrived they weren't like the picture they were being advertised as and if i... See more

Company replied

Rated 5 out of 5 stars

My old steps had given tremendous service, having been used and abused on numerous building projects and repaired many times. So, where to get a replacement? I have had a set of extending ladders fr... See more

Company details

  1. Ladder Supplier
  2. also in
  3. Construction Equipment Supplier
  4. Construction Material Wholesaler
  5. Steelwork Manufacturer

Written by the company

Globe Ladders has been manufacturing and supplying ladders and access equipment since 1972. Our quality products are matched by an equally quick and reliable service. The wide range of equipment available covers all applications from heavy industrial use to lightweight DIY work. Browse our extensive stock of ladders and discover the right ladder for your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(78)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ladder's fine

Ladder's fine. Delivery time was OK too. What I was less impressed with was no information as to when the delivery would be and then the ladder was left on my doorstep as I wasn't in. Luckily I wasn't out for long or I would have probably returned to find it stolen.

April 4, 2025
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

The courier are advised not to leave items without a signature unless permission is requested from ourselves or the customer Unfortunately this driver decided to leave the goods with out checking . Obviously we will pass your concerns and ours to the customer care team at the couriers. But we are pleased that you are happy with your purchase and hope we can be of service again in the future

Advertisement
Rated 5 out of 5 stars

Good ladders

Good ladders, good service.

March 17, 2025
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Thankyou for taking the time to leave us a 5 Star review We look forward to being of service again in the future

Rated 5 out of 5 stars

Quick efficient delivery

Quick efficient delivery. Thanks!

February 3, 2025
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Many Thanks for your kind review We look forward to being of service again in the future

Rated 5 out of 5 stars

Easy to deal with no drama

Easy to deal with no drama

December 28, 2024
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Thank you Mark for taking the time to leave us a good review. We look forward to dealing with you again in the future

Rated 5 out of 5 stars

Just great they returned my call asap…

Just great they returned my call asap absolutely great,lovely friendly staff good service would recommend.

December 5, 2024
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Many Thanks for your lovely review Have a super Christmas and we look forward to being of service again in the future

Advertisement
Rated 5 out of 5 stars

Great product

Great product, service and price.
Would recommend Globe and will definitely use again.

September 26, 2024
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Thankyou Geno for your kind review. We look forward to being of service again in the future

Rated 5 out of 5 stars

Went above and beyond....

Went above and beyond, first class product from a first class provider. Used before would fully recommend this company along with this product.

September 12, 2024
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Thankyou for your review Mr Slater We look forward to being of service again in the future

Rated 5 out of 5 stars

Delivered promptly

Delivered promptly - happy

September 2, 2024
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Thankyou for your review We look forward to being of service again in the future

Advertisement
Rated 5 out of 5 stars

Customer service from Anita was great

Customer service from Anita was great, had a small issue which was resolved very efficiently

August 10, 2024
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Thankyou for your kind review Glad we could be of service and hope to be of service again in the future

Rated 4 out of 5 stars

Very quick order and delivery 4 stars…

Very quick order and delivery 4 stars because the delivery company wouldn’t give anymore than a 12 hour window for delivery so you’re forced to stay in all day

July 21, 2024
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Thankyou for your kind review. If the goods are delivered by our own transport we can give a time slot but unfortunately if we use a courier because of the type of goods we supply we are limited to which couriers we can use and they only offer daily tracking.

Advertisement
Rated 5 out of 5 stars

Amazing product

Amazing product. Outstanding service ⭐️⭐️⭐️⭐️⭐️

April 10, 2024
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Thank you for your 5 star review. Please do not hesitate to get in touch if we can help with any future requirements 😄.

Advertisement
Rated 5 out of 5 stars

Amazing service

Amazing service. Ordered Sunday PM. Follow up phone call Monday to confirm delivery Tuesday and a 9am delivery on the Tuesday. Dont think I could have driven there myself to collect it in the same time. Brilliant. Great price too.

March 23, 2024
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Thank you for such a kind review, Mr Hewitt. Please do not hesitate to get in touch if we can be of any further assistance 😄.

- Globe Ladders

Rated 5 out of 5 stars

ladder safety product

fast delivery quality product at a great price.good comms item was well packaged.would recommend to purchase from here.

February 18, 2024
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Thank you for such a kind review, Mr Carr . Please do not hesitate to get in touch if we can be of any further assistance 😄.

- Globe Ladders

Rated 5 out of 5 stars

5 Stars for Globe

I have used Anita at Globe Ladders for 20 years. When we add new window cleaning vans, glode ladders is my go too. Recently we had a small A point ladder delivered, sadly it was damaged and a quick call to Anita. Couple of days later to courier company arrived with a replacement that was also damaged. Great customer service from Globe as Anita arranged for me to collect from there warehouse. Yes it was a 45min drive but I have a pristine ladder and a warm welcome. Yes I have also been back again recently for a double ladder.
Highly recommended family firm

January 8, 2024
Unprompted review
Globe Ladders Ltd logo

Reply from Globe Ladders Ltd

Thankyou Mark for such a glowing review We look forward to being of assistance again in the future 😄

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look