CSR Te Oka Offered one off deal @ 50% only valid for 2 weeks from today ending on the 28/02/25 due 2 looking into my account. Love his customer service listening skills was on point especially go... See more
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Te Oka was an amazing specialist who helped us organise a plan. He listened to us and helped guide us with better alternative options. Previous conversations we've had with other specialist they didn'... See more
Company replied
Te Oka explained to me 3 options I am able to select to help me with my overdue account as I have been struggling since paying for my warrant of fitness & registration. A huge total of over $1400 to c... See more
Company replied
Aaron Fialho made me feel welcomed, heard and appreciated in terms of how easy he was to talk to and arranging my payments to help out in times of hardship. 5 star because he didn’t sound robotic a... See more
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Company details
About Go Car Finance
Written by the company
We’re not your average car finance company (but we are a car finance company)
We’re specialists in getting you into the car you need - and making sure you stay in it. The way we do it? It’s more than our flexible finance - it’s our wraparound support packages that look after you, your finances, and your car. Once you’ve got your wheels, we’re by your side (and on your side) to make sure things stay on track.
Contact info
Level 4/414 Khyber Pass Road, Newmarket, Auckland 1023, 1023, Auckland, New Zealand
- 0800462277
- info@gocar.co.nz
- gocar.co.nz
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Since my dealings with thus company I…
Since my dealings with thus company I have always had great customer service. The person who assisted me today was very helpful and patient. Telling it all good I don't need to rush. I must take my time.
I will recommend Go car finance to any of my friends and family.
November 12, 2024
Reply from Go Car Finance
Hi Heather,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.
Regards,
The Go Car Finance Team
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wow as for a car thats worth 11k go car…
wow as for a car thats worth 11k go car finance quoted me 28k I really think they made my years easier to get from a to b knowing I could save that In three yrs priceless.
July 8, 2024
Unprompted review
Reply from Go Car Finance
Hi Khatijah,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.
Regards,
The Go Car Finance Team
Kanishka Solving Peter Fisher’s problem and enquiry
I have dealt with Kanishka and was amazed by his professionalism and prompt reply and it solved my enquiry with utmost efficiency .
October 2, 2024
Reply from Go Car Finance
Hi Peter,
Thank you so much for taking the time to share your positive experience with Kanishka on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Kanishka has exceeded your expectations. I will make sure to pass along your kind words to Kanishka, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
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Reply from Go Car Finance
Hi Debra,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.
Regards,
The Go Car Finance Team
Kanishka was very helpful on the phone
Kanishka was very helpful on the phone. He managed to explain everything clearly and helped settle my loan while he waited on the line. Thank you.
September 26, 2024
Reply from Go Car Finance
Hi Jessica,
Thank you so much for taking the time to share your positive experience with Kanishka on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Kanishka has exceeded your expectations. I will make sure to pass along your kind words to Kanishka, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
Edward you’re the man!
I spoke with Edward today, I love how informative he was! He explained everything very thorough for me as I wasn’t sure what I wanted. He was very patient and kind with me and he was very willing to help me so I’m very glad I got the chance to speak with him
September 23, 2024
Reply from Go Car Finance
Hi Easter,
Thank you so much for taking the time to share your positive experience with Edward on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Edward has exceeded your expectations. I will make sure to pass along your kind words to Edward, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
Very quick and efficient
Very quick and efficient, answered all my questions in a timely manner. Great experience
September 10, 2024
Reply from Go Car Finance
Hi Jessy,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.
Regards,
The Go Car Finance Team
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Reply from Go Car Finance
Hi Jayson,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.
Regards,
The Go Car Finance Team
Kenishka very good help
September 2, 2024
Reply from Go Car Finance
Hi Hori,
Thank you so much for taking the time to share your positive experience with Kanishka on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Kanishka has exceeded your expectations. I will make sure to pass along your kind words to Kanishka, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
Awesome customer service and super…
Awesome customer service and super helpful for any inquiries. Highly recommended!! ⭐️⭐️⭐️⭐️⭐️
August 23, 2024
Reply from Go Car Finance
Hi KM,
Thank you so much for taking the time to share your positive experience with Abhijeet on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Abhijeet has exceeded your expectations. I will make sure to pass along your kind words to Abhijeet, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
Tim Was Top Notch Kind & Friendly 👍👍
August 27, 2024
Reply from Go Car Finance
Hi Paul,
Thank you so much for taking the time to share your positive experience with Abhijeet on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Abhijeet has exceeded your expectations. I will make sure to pass along your kind words to Abhijeet, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
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You are valued at this company
Clear ,Efficient and heard !!
Honestly smooth call .Had an issue and agent Abhijeet acknowledged my concern provided options and as simple we worked together a solution.
Thank you
August 28, 2024
Reply from Go Car Finance
Hi Esamay,
Thank you so much for taking the time to share your positive experience with Abhijeet on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Abhijeet has exceeded your expectations. I will make sure to pass along your kind words to Abhijeet, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
Kanishka was very informative
Kanishka was very informative, and efficent. great phone manner.
August 28, 2024
Reply from Go Car Finance
Hi Kingi,
Thank you so much for taking the time to share your positive experience with Kanishka on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Kanishka has exceeded your expectations. I will make sure to pass along your kind words to Kanishka, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Fasi,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.
Regards,
The Go Car Finance Team
Had a very helpful conversation with Te…
Had a very helpful conversation with Te Oka today.
He explained every service and option I had available to help assist with my repayments and was such a great help. He was very compassionate towards my circumstances and gave me a lot of great advice. I would like to thank him for his wonderful customer service and appreciate everything he done to try help me today.
August 27, 2024
Reply from Go Car Finance
Hi Jessica,
Thank you so much for taking the time to share your positive experience with Te Oka on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Te Oka has exceeded your expectations. I will make sure to pass along your kind words to Te Oka, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
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5 stars to Tim for awesome customer service!
Tim was amazing over the phone. Really helpful helping me out with a payment I was struggling with so he processed it over the phone. Very clear and understood everything I was saying. Best experience. Would definitely go through him again for future queries.
August 26, 2024
Reply from Go Car Finance
HiLori,
Thank you so much for taking the time to share your positive experience with Timothy (Tim) on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Tim has exceeded your expectations. I will make sure to pass along your kind words to Tim, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
Edward Customer Service
Edward (Customer Service Rep) is why I rated this high, I was extremely satisfied with the way he helped me, he listened & saw the issues I had & found a resolution. All while being professional, Thank you to Edward for such great service to your Company.
August 23, 2024
Reply from Go Car Finance
Hi Leata,
Thank you so much for taking the time to share your positive experience with Edward on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Edward has exceeded your expectations. I will make sure to pass along your kind words to Edward, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
Spoke with Te oka he has given options…
Spoke with Te oka he has given options for payment as he knew the struggles and financially I couldn't afford. Sent me info and praying I get this all sorted thank you Te Oka you have been a great help keep up the good work.
August 23, 2024
Reply from Go Car Finance
Hi Monique,
Thank you so much for taking the time to share your positive experience with Te Oka on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Te Oka has exceeded your expectations. I will make sure to pass along your kind words to Te Oka, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
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