Grocery Walmart Reviews 

Placed an order for delivery because medical issues prevent me from hauling them up 3 flights of stairs. I realize it’s not fun so I always tip appropriately. My driver came in the building and dumped all my bags in the lobby on the ground floor. And of course gave me no notification or call or text or heads up. So 2 hours later when I discovered where my order was I had to go neighbor to neighbor to get help bringing them up it’s humiliating enough not being able to do it myself. Then I call Walmart to complain and get a refund for the melted frozen things and I get passed to 6 different people only to have him promise he was refunding the tip and then not do it. Now the window has passed where I can’t get it refunded. So my driver get her full tip and no reprimand whatsoever for ruining half of my groceries and my entire morning because she didn’t feel like earning her tip. Walmarts non caring attitude about the whole mess has made me decide to cancel Walmart plus after being a lifelong customer. I’ll shop somewhere where they care about the customers and don’t treat them like a bother

I like a delivery service because I do not drive. However, if I put in a delivery order, then my items that go through should be accounted for and put aside so that I receive them. I have Covid and can't go get toilet paper for myself. They don't seem to have any and just waste my time not fullfilling that part of the order. Every single order has replacements or can't fullfill. This isn't a driver issue, this is a facility issue and stock order issue. I am very frustrated because it's not like I can go store to store when I have a virus in which I have to quarantine for the safety of others.

No food at this location EVER! Expired food is always available. Delivery went from 1 hour to 2 hours to receive your items, but that doesn't matter, it'll be delivered in 4 hours, time slots never on time. 7am scheduled deliveries can take all the way to 9:45pm and I always schedule my deliveries the day before or days before, and items never available. Membership is a waste of money - $12.99 a month for what? Walmart won't have your items even when the website show its available. Delivery drivers steal your items or pretend they delivered your order, and I'm constantly contacting customer service for a refund. I don't have time for that. So I have to wait several hours to receive my items, and finally get it and its stolen and or unavailable but mostly both. Either way you're not getting your items. How about when you want your items shipped and Walmart deliver them from the store instead of using FedEx. If I wanted it from the store. I would've picked a stupid time slot. I have to keep reporting expired items, missing items even though it shows all my items are available and on the way, and when I get them a lot of items are missing, refunding me is not solving the problem, and Walmart continues to blame everything on the third-party drivers as if Walmart don't have their own drivers under Spark. I don't recommend this Walmart to anyone. Starting over a year ago less and less items available, more and more expired items this Walmart is never stocked, and I do mean every department. Dear Walmart, no need to reply, you can save it for someone that gives a...May the next grocery store never be like this grocery store, and may they flourish and never move like this store. The key to success is to always move like you just opened! These companies think they're bigger than the program, just ask Tops, Radio Shack, Circuit City, Joanne, K-mart and so many more... Cortland Ohio location

Did not receive my order

We ordered a two pound bag of cheese, they delivered one eight ounce bag of cheese, as a substitution. How is 25% of the cheese ordered, a substitution? This was not the first time their delivery service failed to get orders correct but it is the last time for me.

Ordered cats supplies to be prepared for the storm, paid $15 extras do have it delivered between 1 to 3PM Around the delivery time, got a msg it was delayed, but they were still working on it, next delivery time was 1 hour later. Called customer service, they refunded $15 i paid extras and got a guarantee my order was going to be delivery today, its not true! Walmart isn’t delivering anything today , it is almost 9PM and no new update, just show delayed. Walmart has an untrustworthy delivery service. I’m done with Walmart …. Target here I go!!!!

Been a member for 2.5 yrs-Yet when needed in a snowstorm, unbelievably unreliable!
Am disabled. Order delivery 3X per month.
Must pay for delivery and monthly fee etc. went to order this am for the coming storm 2 days from now only to find that no delivery is available until tomorrow night. We are disabled and do not have a vehicle. Was hoping to rely on our Walmart + membership to get us through this storm. Sadly—not to be.

At the price of Walmart Plus, a person would have to be a shopoholic to come out ahead. I tried the $1 trial membership and found out that it was absolutely useless. I tried for a month to use it for toaster pastries and their Great Value marmalade, which is made in Poland and is higher quality than the expensive brands. They were out of stock every time I tried to order them, and now the pastries can't be shipped at all I tried the marmalade alone: out of stock for the entire month. I cancelled, and the cancellation email said I could use it until the normal end date, which was today. That wasn't true either. I tried to order a flag on the last day, but they were going to charge $7 postage. No, thanks. I will buy the flag from U.S. Flags, which has better deals when you don't get free shipping.

A person would have to shop constantly to make the postage savings add up to the cost. I buy something only when I need something. I am sure a lot of people buy things they don't want or need just to make their Walmart Plus or Amazon Prime worth the cost, which is very foolish. Both of these services make money for the companies that offer them, or they wouldn't offer them. That comes at the expense of the customers. Don't fall for it.

Always missing items and have a hassle getting a refund. Won't use again

Walmart online shopping is terrible. They’ll let you order stuff and thenyou are waiting for your order and it either gets canceled it or it goes into delay cause they don’t have the product. Why would you let me order something if you didn’t have the damn product now I’m sitting here waiting for my order that was supposed to be here yesterday and they’re telling me it is delayed in transit, but I was watching them yesterday tracking them. They were eight minutes from my house then just disappeared. Walmart do better.

Driver Bradley only delivered 4 out of 15 items and took picture from 30 feet away so you couldn’t see the items that were NOT delivered . He obviously stole,them never will I order from them again..and trying to get Walmart to replace them or get my money back was ridiculous ..4 phone calls and am still waiting for my refund.

Opened food items, missing items and delivered to wrong address. Will probably not opt for more of there delivery service

Its great having this option available but if you order for morning delivery, its picked by Walmart employees who don’t look for the items and just mark them not available. Substations are awful! Replacing $3 items with $20 items is ridiculous. Orders are constantly delayed because spark drivers wont accept the order because they want extremely large tips. I have signed up to be a spark driver myself, yet I am on hold because my area is full… but no one actually delivers. What am I actually paying for??

Costumers are unable to choose replacements while shopping and after the order is complete, it's quickly too late, so you're stuck with whatever they choose a a replacement. Bagging is not smart or constraints for eggs, bread, and other fragile items. Never again I pray.

Missing items, replaced items and a whole load of things I didn’t order. What a mess.

Issue is Walmart depending on a third party delivery service ruining their business, unreliable door dash drivers not fulfilling their deliveries on time arrive 3 to 5 hours after the chosen delivery window, missing items , leaving groceries in the lobby or at your door without communication or a simple knock. Even at a reduced rice delivery pass not worth the hassle and stress.

I AM DISABLED AND AM 87 THIS KEEPS HAPPENING
HAVE DISABLE RAMP IN FRONT. KEEP DFLIVERYING TO ANOTHER ADDRESS. CANT FIND WHEN SEND P0EOPLE TO LOOK FOR ORDER. THIS HAS NOW HAPPENED 7 TIMES. kEEP CALLING. WHAT IS WROUNG WITH WALMART

Walmart Canada, Carleton Place

I am thrilled to receive deliveries to my home and have used the service a lot. These are just minor complaints, but sometimes you receive a separate delivery based on the type of item. This time, I had ordered a few face masks that would have no business sitting out in the cold.

My spec always says please ring the doorbell when leaving a parcel, and they didn't, so the parcel sat outside for I believe it was 3 days, and when I opened it, they had imploded with all the mask solutions having leaked out into the inner bag.

I always give them a $10.00 tip fr coming out this way, and they have never once left my envelope and said Hey, thanks, so that's kind of icky, but no big deal.

I ask them to ring the doorbell because I am a senior, and I don't go to the door unless necessary.

Other than that, I am pleased with the deliveries in general and just grateful I don't have to drive 35 minutes one way to get something small that I might need.

I do recognize this is all a work in progress, and at some point, such little problems will work themselves out.

2nd consecutive order that never showe up. Constant “order delayed” messages with no explanation. Cancelling my Walmart+ membership. If you can’t provide a service, don’t offer it

Items do not come on date given...at times weeks later also quality of items do not match websites description or reviews.
Has been a deterrent to place additional orders