GroWorks Reviews 

692
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, noting that products arrive quickly, securely packaged, and in perfect condition. Many also highlight the competitive pricing, excellent product range, and the overall quality of the items received. The ordering process is frequently described as easy and straightforward, with many consumers appreciating the clear communication and professional service. However, some people mentioned issues with delayed deliveries, with a few instances of items taking longer than expected to arrive or being held up by couriers. There were also occasional reports of damaged items upon arrival, despite good packaging, and some dissatisfaction with the resolution process for these issues. A few customers also felt that certain delivery costs or product prices were too steep.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

People report positive experiences with product, often highlighting the high quality, affordability, and wide... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and helpfulness.... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the competitive and reasonable... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

🌟🌟🌟🌟🌟 Top-tier service from Groworks! I ordered a range of essentials — Formulex (5L), Liquid Silicon, Clonex Pro Start, and Ecothrive Neutralise — and the entire experience was spot o... See more

Rated 5 out of 5 stars

Groworks online shop is very well laid out. The staff are friendly and knowledgeable. Very competitive prices, quick delivery, and they also run a reward scheme - you get points for every purchase, a... See more

Rated 5 out of 5 stars

I have used this company a few times since learning of them. Easy to order and delivery is very fast normally arrives the next day. Customer service is very good as well, I had an issue with a bluelab... See more

Rated 5 out of 5 stars

“Grow Works were brilliant from start to finish. Turned up on time, explained everything clearly and did a clean, professional job. Really impressed with the quality of work—would definitely use them... See more


Company details

  1. Hydroponics Equipment Supplier

Written by the company

The UK's leading hydroponics and horticultural equipment supplier. Shop online or from one of our 6 stores.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

692 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(692)

215 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Perfect!

Really good. The air pump arrived quickly via a reliable courier (DHL) and it was at a competitive price. Can't fault the service.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Groworks online shop is very well laid…

Groworks online shop is very well laid out. The staff are friendly and knowledgeable. Very competitive prices, quick delivery, and they also run a reward scheme - you get points for every purchase, and you can redeem on future purchases.
Many thanks

January 5, 2026
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Rated 5 out of 5 stars

Easy to find what I needed

Easy to find what I needed, great customer service when I rang. Only 1 of my items hasn't arrived and I am certain Growroks will look into this for me. Fab comoany brilliant products. As a first time gardener, learning from scratch I am looking forward to my crop of raspberries & starwberries to be perfect.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Easy

Easy to order and i did click and collect order was ready withing a hour

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Quality

⭐⭐⭐⭐⭐ Outstanding Quality – BudBox Pro

I couldn’t be happier with the BudBox Pro. The build quality is absolutely top-tier and you can tell immediately that it’s made with premium materials. The fabric is incredibly thick, durable, and feels far more robust than other tents I’ve used before. It doesn’t feel flimsy at all — it’s clearly designed to last.

One of the things that really impressed me is how well the material blocks out light. The lining and outer fabric work perfectly together to create a completely sealed environment, which is exactly what you want from a high-quality tent. The stitching is also very solid and the zippers feel strong and smooth, adding to the overall premium feel.

Assembly was straightforward and once it’s set up, the whole structure feels very sturdy. The frame is strong and the material stretches perfectly across it without sagging.

Overall, the BudBox Pro stands out because of its amazing material quality and attention to detail. If you’re looking for a grow tent that’s built to last and performs exactly as it should, this is easily a 5-star product. Highly recommended.

March 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience from research to delivery!

Great experience ordering from Groworks. The website was clear and easy to navigate, with helpful product information that made choosing the right clip fans straightforward. My order arrived quickly, well packaged and exactly as described. The quality of the fans is excellent and they were very fairly priced compared with other suppliers. It’s refreshing to find a specialist retailer that combines good stock, competitive pricing and reliable delivery. I’d happily order from them again.

March 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Used Groworks a few times now and have…

Used Groworks a few times now and have always received a first class service.
Great prices and a great range of products, I was looking for a grow light for my 2 x 2 tent and chose the optiglow 360, fits perfect great bit of kit.

February 10, 2026
Unprompted review

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