Handicare Stairlifts UK Reviews 

Our 1100 was installed in May 2021 brand new, after a few months of trouble Handicare replaced it with another brand new one, this one was a work when it wants to unit, bearing in mind on average it was used one day a week, Christmas day was one of days it did not work.
Enough is enough, tomorrow it is going to be taken out and taken to the dump where it belongs. R. Watson.

Excellent staff very helpful and explained everything stairlift is amazing lots of safety features good solid construction left no mess at all

Everything was excellent from the first contact to the equipment being delivered and the guy who installed it.
All very helpful and considerate

Stairlift enquiry and fitting.
From start to finish very helpful and efficient, quote, speed of installation, customer service, ease of payment, engineer, none could be faulted. Great service all around.

The gentleman explained everything x setvice was done.in no time very efficient thank you

the service was great the engineer was was great no mess everything was taken away and everything explained to me the lift has made a great difference to me

Quality excellent,installing great,explained how to use it,and all left clean .

From start to finish service was very professional , the three guys who visited with regards to stairlift , were very polite , on the day of stairlift being fitted the guy went through everything with me so I understood how it worked , if you want a stairlift with great service then this is the one to choose

Loved how quickly they sent surveyor to the house and then even more happy they installed the stairlift within 3 working days. The installation guys were very quick and cheery too. I would recommend Handicare anytime. Plus they're great stairlifts
Yti

Exceptional service throughout. From ordering, communication and fitting we just couldn’t fault! ⭐️⭐️⭐️⭐️⭐️ We would recommend to anyone.

Quality product and excellent service by all staff. Installed efficiently and with consideration of my needs.

A DISASTER
This is a Review after 6 months. From the start this has been a Disaster. Very carefully measured the max area involved and marked these clearly on the skirting. Not complied with without problems. Next issue is that various people from different companies come along with different jobs - cutting the floor, installing and then fitting. Not seamless - various time delays and final fitting was poor with carpet damage and no phone. Left to arrange this myself - with could not do and an engineer eventually said the whole phone need replacing. Carpet still not fixed properly.
Just one of many problems. Now Alarm has gone and no idea why. Getting an engineer out is hard at this time of year. Cant recite all the Calls and emails relating to this installation.
This is not what I would expect in a very trying situation and I would not recommend to anyone.

Tony who installed the stair lift was very polite and explained everything clearly so I could forward the information on to my mother in law on how to use the stair lift . He left everything clean and tidy . Also Tom the sales man was very good too .my mother in laws stair lift was fitted within a week. (Brilliant service).

Delivery was great, online and all packaging was removed!
The engineer was excellent!! He explained everything superbly and it was a pleasure to have the stairlift installed by him!!!
THANK YOU
John

Excellent caring service from all members of staff at Handicare. The stairlift has made an enormous difference, allowing my husband to safely get up and down the stairs. From initial call to measuring up and installation we were treated with kindness and respect. Many, many thanks Handicare.

From first contact with Handicare stairlifts it was clear they do care.
Their warm welcome, all relevant information, staff and efficiency are very good. The chair lift is now installed and Dad has found it so easy to use despite having severe arthritis in his hands. It looks really neat was installed so quickly and all was explained and a demo all given before he left.

Stairlift was installed by Handicare via AgeCo for my late mother. Seemed to work OK while she was alive but, now she has passed away, I need to get it removed before the house clearance and sale. However they are not responding to my telephone calls, emails or communications via the online form and despite what they say on their website re removal.

Needed a stairlift fitting for a friend of mine, filled in a form online, received a phone call to arrange home visit and the gentleman Stephen was absolutely amazing went through everything process for everything was outstanding would highly recommend

Kept informed of all deliveries and times caring employees clean installation and demonstration. Well done x