Haslam IT 

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Rated 5 out of 5 stars

Great local company. I needed to replace PC and laptop. I wanted refurbished, for cost and environmental reasons, but was nervous about buying online. Darrell worked out exactly what I needed and prov... See more

Company replied

Rated 5 out of 5 stars

This is the first time l have used Haslam IT l am like a rabbit in the headlights when l have a PC issue. When l called Darrell he logged in remotely and got me out of trouble immediately, identifi... See more

Company replied

Rated 5 out of 5 stars

I'm so pleased that I found Darrell to fix my tech issues. I was hesitant about asking a stranger to help, fearing that I would be intimidated. I needn't have worried: Darrell was excellent & very... See more

Company replied

Rated 5 out of 5 stars

Haslam IT offers a fantastic service. Really swift turn around for my repair which for me is fantastic - being a teacher I work on my laptop every day. I fully recommend Haslam IT. Friendly, trustwort... See more

Company replied

Company details

  1. Computer Repair Service
  2. Computer Support and Service Company

Written by the company

Haslam IT provides a full range of IT services, including computer and laptop repairs throughout Worcestershire and the surrounding areas. We specialise in web-based database applications. We can provide a full database application that can be hosted on your own internal servers or we can provide a fully hosted solution in the cloud. We will take the time to understand your unique requirements and will expertly, build a system, tailored to your exact needs. Whatever your budget, whatever your IT project, please give us a call to see how we can help.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* IT company

Great local company. I needed to replace PC and laptop. I wanted refurbished, for cost and environmental reasons, but was nervous about buying online. Darrell worked out exactly what I needed and provided and set up Dell machines at excellent price and with warranty. He also advised on security. It is a relief to have a real person to go to.

November 7, 2025
Unprompted review
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Reply from Haslam IT

Many thanks for the review - it is greatly appreciated.

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Rated 5 out of 5 stars

Top class service

This is the first time l have used Haslam IT
l am like a rabbit in the headlights when l have a PC issue. When l called Darrell he logged in remotely and got me out of trouble immediately, identified the problem and ordered the relevant part which came very quickly. Darrell then did the necessary repair and upgrade overnight and got me up and running again the next day. Such a pleasant suprise to find someone who is that knowledgeable and efficient and not horrendously expensive either. 1st Class Service

October 29, 2025
Unprompted review
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Reply from Haslam IT

Glad to be of service and thanks for completing the review - greatly appreciated.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Very quick product turnaround. Pleasure to use his company! 👍

July 24, 2025
Unprompted review
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Reply from Haslam IT

John,
Many thanks for the review - it is greatly appreciated.

Rated 5 out of 5 stars

Would definitely recommend Darrell

Would definitely recommend Darrell. Excellent, professional service. A man of infinite patience when a customer doesn't know what they want..! Genuine good advice given and new computer installed and working within 2 days.

April 11, 2025
Unprompted review
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Reply from Haslam IT

Glad to be of service.

Rated 5 out of 5 stars

A considerate highly skilled IT professional on our door step

I can't praise Darrell enough for his professional service, speed of response and calm approach. All of this minimised the time he needed my laptop which is vital to my work. To cap it all his charges couldn't be more reasonable. It is so nice to have found someone who I can rely on when technology gets the better of me.

February 13, 2025
Unprompted review
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Reply from Haslam IT

Magdalene,
Many thanks for your excellent review - it is greatly appreciated.
Hop to be of service again in the future.

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Rated 5 out of 5 stars

Excellent service

Prompt reply to my email (on a Saturday). Dropped off my all-in-one PC for a replacement screen on the Tuesday morning and it was fixed and delivered back to me on Thursday afternoon. Great communication at all times, including a slight change in the price due to a different part being needed. A rpofessional, friendly and highly recommended service.

September 12, 2024
Unprompted review
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Reply from Haslam IT

Anna,

Glad I was able to help.
Many thanks for the review - it is greatly appreciated.

Rated 5 out of 5 stars

Laptop Screen Crisis

Contacted Darrell with a broken laptop screen he responded straight away booked me in for the following day removed the screen to give me my laptop back which i could use with a monitor.
Within the day he had sourced the parts and supplied a quote, one of the parts was on fairly long delivery, he kept me updated with the parts and when all in mailed to arange a date and time for fitting which was next day.
Parts fitted whilst i enjoyed a cup of coffee laptop all working fine.
The whole process way stress free brilliant service and a good price I 100% recomend

August 16, 2024
Unprompted review
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Reply from Haslam IT

Many thanks for the review. It is greatly appreciated.

I would normally be able to complete this type of repair much quicker but touch screens can take longer to get and also needed some replacement hinges that were being shipped from China.

Rated 5 out of 5 stars

Great communication

Great communication, prompt service and skilled in his profession to find a solution to my laptop issues. Thanks 🙏

June 25, 2024
Unprompted review
Haslam IT logo

Reply from Haslam IT

Many thanks for the review - it is greatly appreciated. I'm glad I was able to be of service.

Rated 5 out of 5 stars

Excellent Computer Repair Service

Darrell provided a thorough, efficient computer repair service. He was extremely patient, making sure I fully understood everything that he had done and he gave me guidance for using the laptop going forward. The cost was very reasonable and I would highly recommend.

April 5, 2024
Unprompted review
Haslam IT logo

Reply from Haslam IT

Jane,
Many thanks for the review, it is greatly appreciated.
Hope to be of service again in the future.

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Rated 5 out of 5 stars

Most impressed..

David's name and details were passed on to me when I needed battery help. Quick to reply to my phone message, very helpful and patient. Would most certainly call on him again when needed.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Recommedation

With the annual Haslamit computer health check I mentioned the exremely slow response time in accessing all applications, Darrell collected the computer the following day and returned the day after. Problem solved. Very efficient service at a reasonable cost. Whole heartily recommend.

August 16, 2023
Haslam IT logo

Reply from Haslam IT

Hi John,
Many thanks for the review - it is greatly appreciated. Always happy to help.

Rated 5 out of 5 stars

Darrell is very professional and patient

Darrell is very patient explaining everything until you understand. Nothing is too much trouble. I feel like a valued customer and am very grateful for the work he has done on my laptop and printer. I would highly recommend.

August 14, 2023
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Reply from Haslam IT

Kate,
Many thanks for the glowing review - it really is appreciated.
Hope that I can be of help again in the future.

Rated 5 out of 5 stars

Very Helpful

Friendly and quick response

August 6, 2023
Haslam IT logo

Reply from Haslam IT

Ria,

Many thanks for taking the time to complete a review – it is greatly appreciated.

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Rated 5 out of 5 stars

Professional

Professional, efficient and reasonable price.
Will use again

June 15, 2023
Haslam IT logo

Reply from Haslam IT

John,
Many thanks for the review - it is greatly appreciated.

Rated 5 out of 5 stars

good communicator and great job done

good communicator and great job done. He even came to collect and to bring back the laptop. All in 1 hour :)

March 1, 2023
Haslam IT logo

Reply from Haslam IT

Christian,

Many thanks for the review - it is greatly appreciated.

Rated 5 out of 5 stars

Quick, efficient and accommodating

Darrell quickly and efficiently helped with replacing a laptop keyboard and was even kind enough to come over to collect and return the laptop. Above and beyond!

March 1, 2023
Unprompted review
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Reply from Haslam IT

Glad to be of service.

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Rated 5 out of 5 stars

Great service

Great service, very quick and Darrell was very helpful in explaining what was required.

January 19, 2023
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Reply from Haslam IT

Bob,
Many thanks for the review - glad that I was able to help.

Rated 5 out of 5 stars

Excellent service

Excellent service, sorted my problem very quickly and at a very good price. Will definitely use again!

January 18, 2023
Haslam IT logo

Reply from Haslam IT

Thanks Griff,
Glad I was able to help.
Many thanks for taking the time to complete a review - it is really appreciated.

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