Haslam IT 

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Rated 5 out of 5 stars

Great local company. I needed to replace PC and laptop. I wanted refurbished, for cost and environmental reasons, but was nervous about buying online. Darrell worked out exactly what I needed and prov... See more

Company replied

Rated 5 out of 5 stars

This is the first time l have used Haslam IT l am like a rabbit in the headlights when l have a PC issue. When l called Darrell he logged in remotely and got me out of trouble immediately, identifi... See more

Company replied

Rated 5 out of 5 stars

I'm so pleased that I found Darrell to fix my tech issues. I was hesitant about asking a stranger to help, fearing that I would be intimidated. I needn't have worried: Darrell was excellent & very... See more

Company replied

Rated 5 out of 5 stars

Haslam IT offers a fantastic service. Really swift turn around for my repair which for me is fantastic - being a teacher I work on my laptop every day. I fully recommend Haslam IT. Friendly, trustwort... See more

Company replied

Company details

  1. Computer Repair Service
  2. also in
  3. Computer Support and Service Company

Written by the company

Haslam IT provides a full range of IT services, including computer and laptop repairs throughout Worcestershire and the surrounding areas. We specialise in web-based database applications. We can provide a full database application that can be hosted on your own internal servers or we can provide a fully hosted solution in the cloud. We will take the time to understand your unique requirements and will expertly, build a system, tailored to your exact needs. Whatever your budget, whatever your IT project, please give us a call to see how we can help.


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All reviews

(300)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

swift and sharp

Swift collection of laptops from home. Analysed each and gave a plan of action. New battery and installation in one and decision to retrieve files and scrap the other due to motherboard failure. Service was overall sharp and swift, returning laptops to door with clear outline of action taken.

November 24, 2020
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Reply from Haslam IT

Thanks for the review - greatly appreciated.

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Rated 5 out of 5 stars

A very helpful and supportive company…

A very helpful and supportive company gave excellent service and went the extra mile to help sort out the problem I was having with my computer.
I will continue to use this company and would recommend them for IT support.

November 22, 2020
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Reply from Haslam IT

Derek,
Many thanks for the review. I look forward to being of service again in the future.

Rated 5 out of 5 stars

Really good service and really quick

Really good service and really quick, dropped off my MacBook and went above and beyond to get it repaired and right for me, would highly recommend and will definitely return.
Also felt very safe in these unprecedented times.

November 16, 2020
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Reply from Haslam IT

Marny thanks for the review - greatly appreciated.

Rated 5 out of 5 stars

Very pleased to have found Darrell!

I recently had a keyboard and hard drive failure on my HP laptop. The keyboard was replaced and the hard drive swapped out for a 500GB SSD drive and I couldn't be happier.

Darrell was incredibly quick, knowledgeable and very reasonably priced. He was also very happy to sign an NDA as it was one of my business machines.

Thanks so much, Darrell. In the nicest possible way, I hope I don't have to repair anything else soon, but if anything does happen, I know that I now have the right man to support my business in the future.

November 10, 2020
Unprompted review
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Reply from Haslam IT

Many thanks for the review - it really is appreciated.
I am sure that you will find fitting a solid-state drive wil greatly improve the performance of your laptop.

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Rated 5 out of 5 stars

The service we received was great the…

The service we received was great the replacement touch screen on our HP laptop worked without a hitch I would definitely recommend Haslam IT.

November 9, 2020
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Reply from Haslam IT

Thanks for the review, it is greatly appreciated.
I hope to be of service again in the future.

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Very impressed. I had a very urgent problem which needed resolving to enable me to carry on working in my business. The response, service and successful result was outstanding. Thank you Hassan it very much. We will tell all our friends to use you. Joanna Morgan .

November 4, 2020
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Reply from Haslam IT

Joanna,

Many thanks for the review, it is greatly appreciated.

Glad I was able to successfully recover all of your files.
I look forward to being of service again in the future.

Rated 5 out of 5 stars

A local IT expert you can trust

It was great to find a local company to do the repair to our laptop. Darrel of HaslamIT responded quickly to our message and offered us excellent advice. The repair was completed incredibly quickly so that my wife, a teacher, was without her laptop for less than a day. Laptop is working perfectly and the cost was exactly as quoted up front. Thoroughly recommended!

October 29, 2020
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Reply from Haslam IT

Many thanks for the review - it is greatly appreciated.
Just let me know if I can be of any further help.

Rated 5 out of 5 stars

Took both my laptop and all in one PC…

Took both my laptop and all in one PC to Darrell with faults.
Within a couple of days Darrell arrived to my house with both units working again.
The service I received was second to none and the price was really good.
I would not hesitate to recommend Haslam IT to anyone.

October 21, 2020
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Reply from Haslam IT

Nigel,
Thanks for the review, it is greatly appreciated. Glad I was able to help and look forward to being of service again in the future.

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Rated 5 out of 5 stars

Stellar customer service, knowledge and speed.

Glad I found this company. He fixed my MacBook at a very affordable price. Honest, reliable and most of all, kept me up-to-date with the status. He even came to pick it up and drop it off, which was very thoughtful. Will recommend to others.

October 10, 2020
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Reply from Haslam IT

Chris,
Many thanks for the review. I hope that I can be of serivice again in the future.

Rated 5 out of 5 stars

Happy Customer

Absolutely first class service, my sons computer fixed with no fuss and really quickly.

October 1, 2020
Unprompted review
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Reply from Haslam IT

Glad I was able to help.

Rated 5 out of 5 stars

I needed the processing speed and RAM…

I needed the processing speed and RAM increased in my laptop. Darrell carried out the required work promptly and efficiently. I totally recommend Haslam IT and will definitely be using the firm again in the future.

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

computer repair

computer had a problem Haslam fitted a new SSD/reloaded Windows 10 the same day very happy with the service/price and would use Haslam again
stephen

September 25, 2020
Unprompted review
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Reply from Haslam IT

Stephen,

Many thanks for the review - really appreciated. If I can be of any help in the future, please do not hesitate to contact me.

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Rated 5 out of 5 stars

I don't know how to praise Darrell 's…

I don't know how to praise Darrell 's service. He is an excellent professional with 100% commitment to his work. Darrell always answered my questions and got in touch with me to clear my doubts. His workmanship is excellent and his skill in dealing with PCs and software is outstanding. He has done a hard drive upgrade on my imac which is fast like new. Darrell collected the imac and delivered. He explained well about the hard drive upgrade and cleaned the motherboard and inner electronics. Many thanks Darrell. I will 200% contact Darrell, if I have any more computers related work. In addition to all, the price for the service is extremely competitive.

September 19, 2020
Unprompted review
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Reply from Haslam IT

Hi Pradeesh,
Many thanks for the glowing review - it is greatly appreciated.
Hope that I can be of service again in the future.

Rated 5 out of 5 stars

I was recommended by my brother to…

I was recommended by my brother to Haslam IT. Darrell came when he said he would and gave me all the advice that i needed . He brought me 2 computers to look at a few days later and i chose one of them . He transferred all my info over and showed me what do on the new one, he even took away the old machine for me. I was very impressed with Darrell and have already told my friends about him

September 10, 2020
Unprompted review
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Reply from Haslam IT

Hi Chris,

Many thanks for the review. If you need any further help, please do not hesitate to contact me.

Rated 5 out of 5 stars

Darrell is excellent with the service…

Darrell is excellent with the service he provides at a reasonable cost. He's breathed new life into an older iMac for me saving me a lot of money! Really great customer service, great communication and superb turnaround time - all sorted in a day! HIGHLY recommend and will certainly be doing so as well as using again in the future.

September 8, 2020
Unprompted review
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Reply from Haslam IT

Claire,

Many thanks for the review, ot really is appreciated.
I Look forward to being of service again in the future.

Rated 5 out of 5 stars

I found Darrell very amicable

I found Darrell very amicable, with a calm manner; clearly very knowledgeable, but with a practical attitude as to how useful or otherwise was the various software. The transfer of data to a new pc was very efficient and back at home both me and my wife have found it relatively easy to pick up the ways of the new one (a Dell) compared with the old Toshiba we had.
I am an avid user of Excel/Word etc but not technically educated, however his style got over the routines very well.
Very recommended.

September 4, 2020
Unprompted review
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Reply from Haslam IT

Hi Allan,
Many thanks for taking the time to complete a review - it is greatly appreciated.
If I can be of any further help in the future, please do not hesitate to contact me.

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Rated 5 out of 5 stars

Wonderful service. Very Professional.

Wonderful service. Got computer up and running in no time after complete crash. Nothing was too much trouble to explain and after service the same. All data recovered. Price very competitive especially for a bank holiday repair. Highly recommend.

September 3, 2020
Unprompted review
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Reply from Haslam IT

Colin, many thanks for the review - it is greatly appreciated.
I look forward to being of service again in the future.

Rated 5 out of 5 stars

Speedy response when ever we have had a…

Speedy response when ever we have had a problem. Knowledgeable and affordable solutions to problems. Friendly and polite service. Would highly recommend to others.

August 20, 2020
Unprompted review
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Reply from Haslam IT

Hi Kate,

Many thanks for the review, it is greatly appreciated. I look forward to being of service again in the future.

Rated 5 out of 5 stars

Computer repairs.

I had a technical problem with my laptop and desk computer. Darrell carried out an initial check of both items and explained in lay mans language the potential cause of the problems and costs. Both computers were left for futhrer investigation. Remedial work was carried on the desk top with Darrell keeping me fully informed of costs and the parts fitted. I marked my opinion of Darrell
service at five stars for communication skils and the service he provided. This was my first use of Darrells repair services but I will now continue as a customer in the future.

August 16, 2020
Unprompted review
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Reply from Haslam IT

Tom,
Many thanks for the review - greatly appreciated.
I look forward to being of service again in the future.

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