I met the nurse online together with my husband (he has to do my injections until my hand pain reduces). She was really great - very easy to talk to, well informed and very good at illustrating and ch... See more

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About HealthNet
Written by the company
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Written by the company

- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
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Contact info
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, United Kingdom
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk

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My hospital failed to present my repeat…
My hospital failed to present my repeat prescription in a timely manner. Healthnet chased on my behalf and despite a hospital delay of almost a month getting the prescription to Healthnet, they prioritised a delivery for me resulting in my medication only being 1 day late.
On time and pleasant delivery person
Nurse was very friendly and…
Nurse was very friendly and knowledgeable. Answered any questions I had
Brilliant service
Brilliant service. Always on time, delivery guys very friendly and helpful.
The delivery was on time
The delivery was on time. The delivery driver was very nice and polite.
Very pleasant young lady
Very pleasant young lady, although the time slot was wrong, I asked for PM delivery and the young lady came at 9.20am, luckily I hadn’t left for my Chemotherapy appointment as my items needed to go in the fridge.
Man very friendly was also on time
Excellent service
I was given plenty of information regarding the delivery and the man was polite and efficient, just like all my deliveries have been over the numerous years I have been having this delivery.
Guys are always professional keep…
Guys are always professional keep delivery updated
All good no complaints timely delivery…
All good no complaints timely delivery as expected
Nicki was so good kind answered All my…
Nicki was so good kind answered All my questions
Can not fault
Excellent service
The driver arrived in the two hour slot, he was very friendly and reminded me to put medication in fridge.
So good we are kept informed with emails and text messages, and we can also track our delivery if necessary.
The service is excellent.
Was everything good
Very simple delivery and communication.
Very simple delivery and communication.
Delivered on time
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