Homegaden Reviews 133

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I paid around £100 last year for what had been displayed and described as pure wool jumpers, cotton dresses and I also bought and paid for some quirky felt hats and some earrings. The first... See more

Company replied

Rated 1 out of 5 stars

Utterly unbelievably repugnant. I ordered two cardigans. Weeks later the most heinous items arrived, not even wool . They were totally laughable some repulsive material was used, the buttons were hang... See more

Company replied

Rated 1 out of 5 stars

I wish I had read all the other reviews before ordering because my experience is just the same. Items took weeks/months to come and we're absolute crap. 3rd item still not arrived so am trying to ca... See more

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Rated 1 out of 5 stars

Zero or minus stars! I ordered without reading the reviews, product arrived late and to say I was disappointed is an understatement! Gloves intricately designed and embroidered arrived looking like th... See more

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1.2

Bad

TrustScore 1 out of 5

133 reviews

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Rated 1 out of 5 stars

Absolute Crap!

Absolute Crap!! item took ages to come. Asked for a refund through Paypal and suddently it was coming in 3-5 days. When it arrived it was absolutely nothing like the picture of the floral cardigan. The flowers were barely visible and in the knit flat the same colour, awful cheap knit. Then advised wanted to return as not as described. The item came from Grimsby but I had to send it back to China, which of course costs more than the item is worth so now I'm stuck with this piece of crap I will never wear. I wouldn't even dare to give it to the charity shop.
DO NOT ORDER FROM THIS COMPANY THE ARE A RIP OFF!!
Wish I had read the reviews before I ordered.

November 21, 2019
Unprompted review
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Reply from Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Rated 1 out of 5 stars

RIP OFF...someone PLEASE SHUT EM DOWN!

RIP OFF...someone PLEASE SHUT EM DOWN!! I'm embarrassed to say I bought ANYTHING from them! They sent me a PICTURE of the item I purchased??

November 19, 2019
Unprompted review
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Reply from Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Rated 1 out of 5 stars

Never agone!

Never agone!
The item i buyed - a Jacket "miss-style" in purple, is unformed, too large and the Color isn't purple (it's like oldrose). About return i have contact the service, but i get no answer.

November 18, 2019
Unprompted review
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Reply from Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Rated 1 out of 5 stars

Cheap, crappy clothes with even worse customer service - NEVER ORDER FROM HERE!!!!!

I ordered from this company back in September and am just now getting my order WHICH IS ALL COMPLETE TRASH!!!!!! All materials used are cheap and worthless, none of the sizing is anywhere near right, the items look nothing at all look the website, and they refuse to accept any of my returns. SAVE YOURSELF THE MONEY AND STRESS AND NEVER EVER ORDER FROM THIS COMPANY BASED OUT OF CHINA!!!!!!!!!!!!

November 18, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Sorry to hear the item(s) have problem, for the issue, we need some photos to confirm the situation.

Kindly provide some photos so that we can follow your case and better assist you with your order.

Rated 3 out of 5 stars

I ordered $117 of goods from them as…

I ordered $117 of goods from them as they looked fabulous but should have known.. if it looks to good to be true etc. Boots arrived and I love them..so far so good.! A coat came next..not like catalogue ..thin printed cloth. Nothing for ages so started to email them.. Glad I had archived mail address as proved difficult to contact at first. I did have very civil replies. Next came a scarf.. very poor. Feed up now so asked for a refund and got one no problem. So have to say communication was good.

November 17, 2019
Unprompted review
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Reply from Homegaden

Thanks for your order, the scarf is a gift a gift , hope you like it.

We offers fast fashion in designer boutique quality.Our team of professional buyers identity all the latest fashion trends, at the same time examine every details of product quality.

If you have problems with your order, pls send us email with your order number and tell us what is your issues. We will get back to you in 24 hrs.

Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID.
Very very slow delivery if at all and the goods are nothing like shown.
My knitted gloves turned out to be nasty printed fabric.
Utter rubbish. Trying for refund.....

November 17, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Sorry to hear you are not satisfied with our service.

We always are commited to providing shoppers with fast and safe delivery with your order.

For the delay issue, we offer some compansateion. You can contact us to refund you this amount after you receive and keep the item(s).

If you do not want to wait, then you can call for a cancellation of this order.

Rated 1 out of 5 stars

Same story - bad news

All the other reviews are correct. Same story for me - incredibly long wait for items that are unrecognizable to the photos. Dreadful quality that look like nana on a knitting machine knocked up. STAY AWAY!!

November 14, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Rated 1 out of 5 stars

HOMEGADEN IS POISON!

UPDATE: wake every morning to yet another stupid email from HOMEGADEN saying we have not received your package: this is absolutely not true!!..it was sent several weeks ago and I have repeatedly sent them the information. Added to the 67.79 us cost of the garbage they sent is the cost of mailing back to them and lo and behold they have not been able.to find it.. big surprise! I seriously feel it is a ploy to get out of refunding my money.. they went so far as to tell me they refunded 39$ and attached a blurred tiny band on the email with a supposed track number for the refund..total lie as nothing was sent to me. Keep seeing more and more advertisements with the same images of the garments I ordered with a different company name so be very wary of ordering from China. I am Still trying to get a refund from this crap company. I ordered 3 items and one was a chunky knit sweater but what I got was a cheap fleece garment that was nothing like what I ordered. I immediately canceled the balance of my order and I sent it back and I know it has arrived but they keep saying it hasn't.. finally they said yesterday they refunded me but amount quoted was half what I paid and I continue to demand my 67$usd refund.. no transfer has been issued even though they tried to convince me with a fake receipt for transfer..total garbage company..stay very far away..they steal other companies' images for products to sell and simply send garbage. Never ever order from this company!

November 14, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

We offers fast fashion in designer boutique quality.Our team of professional buyers identity all the latest fashion trends, at the same time examine every details of product quality.

If you have problems with your order, pls send us email with your order number and tell us what is your issues. We will get back to you in 24 hrs.

Rated 1 out of 5 stars

Product doesn't fit, they won't refund. Garbage!

Product doesn't fit, it's supposed to be Small size but it would fit a pregnant woman. When I asked about refund, they kept emailing and asking for order number (it was in the original email clearly visible) and other information back and forth until the 15-day mark passed, and then they said they don't refund after 15 days. Unbelievable. Scammers!

November 14, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Rated 1 out of 5 stars

Total crap

Received my items eventually - way, way after they say. Anyway, total rubbish - I ordered a pair of 'Vintage Turquoise Earrings' and a knitted cardigan/jacket. Both items looked very nice indeed in the photographs, but what arrived was a very, very poor copy. I did a Google Image search on the original images and sure enough - they do exist. Kaffe Fasset is a US designer living in England and has FABULOUS stuff - with a price to match. They copied the photos on his website. AND the earrings came from the QVC website! So there you go, total scam. I've sent them back the karma they deserve (not going to waste my time trying to return the items).

November 12, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Sorry to hear the item(s) have problem, for the issue, we need some photos to confirm the situation.

Kindly provide some photos so that we can follow your case and better assist you with your order.

Rated 1 out of 5 stars

Dreadful company. Rubbish clothes, nothing like the advert.

Dreadful company.
The top sent bears no relationship to advert photo.
It was a very poor copy of the one in the photo, using very heavy synthetic material.
I was unable to get a return address until Pay Pal intervened on my behalf. I was offered a 25% discount not to return. What would I do with it ? I wouldn't insult a charity shop with such rubbish.
I have now returned it at the cost of £11 to the address they eventually gave me in China. An expensive lesson, never to use Face book adverts.
BEWARE. DO NOT WASTE YOUR MONEY LIKE ME.I wonder if I will ever get the refund.

November 12, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Rated 1 out of 5 stars

Horrible quality

Horrible quality. Nothing shipped to me came even close to what I say on line. Shame on me for not researching this company first.

November 11, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Rated 1 out of 5 stars

Wish i read reviews before ordering…

Wish i read reviews before ordering jacket nothing like the photo and i mean nothing it looks like a cardi my gran might have worn will give to charity shop not worth the hassle of returning hope more people read reviews prior to ordering

November 8, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Rated 1 out of 5 stars

TERRIBLE

I also fell for them! They will take your money in return for trash.They will not refund under any circumstances. Its terrible! And I waitet for months to recive the package!

November 7, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Sorry to hear you are not satisfied with our service.

We always are commited to providing shoppers with fast and safe delivery with your order.
For the delay issue, we offer some compansateion. You can contact us to refund you this amount after you receive and keep the item(s).

If you do not want to wait, then you can call for a cancellation of this order.

Rated 1 out of 5 stars

Beware of this company.They will take…

Beware of this company.They will take your money in return for cheap tat.They will not refund under any circumstances.I dont know how they are allowed to steal from the public

November 6, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Sorry to hear you are not satisfied with our service.

After We have not receive it yet.

Kindly please provide the tracking number for us to check.

Once we receive your return items in good condition and the return information updated in our return item list , we will process the refund ​/ exchange per your request.

Thanks for your cooperation.
If you run into any issues , feel free to drop us an email and we will get back to you ASAP.



Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Wish I had read the reviews before ordering but perhaps we all reacted to ads in the same timeframe as it took months for the sweaters to arrive and as others state they are nothing like what was ordered. Colour different to that described, extremely poor quality, and sizing incorrect (Medium more like XL). Emailed to request return - strange returns procedure to have to request return address etc - but no response. About to try again.

November 6, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Sorry to hear you are not satisfied with the order.

We recommend you use ""Size Chat"" to better determine your ideal size, because sizing varies between our items.
size chat with details products measurement is included on each item page. As a note , there are measurement for item itself. You can compare these measurement to similar pieces you already own.

Let me know if you have other question again , have a great day!

Rated 1 out of 5 stars

Similar experience to many others here

Similar experience to many others here. This is a total scam -the product received looks nothing like the one pictured when I bought it. So disappointing and then to send it back, you have to post it to China. Beware!

November 5, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Rated 1 out of 5 stars

Appalling company

Appalling company! I bought a cardigan from them. The photo was of a beautiful woollen jumper. The item I actually received was poor quality POLYESTER!!!
They have refused to refund my money.
Totally immoral company. Don't go near them!!!

November 5, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

We offers fast fashion in designer boutique quality.Our team of professional buyers identity all the latest fashion trends, at the same time examine every details of product quality.

If you have problems with your order, pls send us email with your order number and tell us what is your issues. We will get back to you in 24 hrs.

Rated 1 out of 5 stars

Well don't know why I expected anything…

Well don't know why I expected anything else really than the trash I received.
What on earth is the material they use, its nothing like the picture.
I can't get a returns from them as all they keep saying is they can't find my order.

Why they are allowed on Facebook selling this trash is beyond me.

Guess ill give it to the dog to sleep on then.

November 5, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Rated 1 out of 5 stars

SNYD SNYD og nu sælger de det samme tøj…

SNYD SNYD og nu sælger de det samme tøj på en ny hjemmeside mollymila.
Do not buy from them. It is a scam. They probably also operate other homepages. They sell the same items. If you are lucky to receive what you ordered, the items do no look at all like the pictures and they are not worth your money. Do not buy from them. They also send from China, it take more than 2 months and on top of that you probably will have to pay duties. WATCH OUT!!!

November 4, 2019
Unprompted review
Homegaden logo

Reply from Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

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