Homegaden Reviews 133

This site is a scam! You do not receive what is photographed; you may get something that tries to mimic it in a cheaper material. And it doesn’t make financial sense to return items to China so you’re stuck with whatever you order. I received 2 pairs of leggings that look and feel like part of a Halloween costume rather than wearable clothing. It took 30 days to receive my order, and yet I only get 7 days to return items.

I ordered two sweaters, received one shoddy, thin shirt that bore no relationship to the picture, and the other item never arrived. I contacted the seller and they offered me 15% to keep the one item. Then I started my dispute with PayPal. The seller then offered 25% which I also rejected. After several other rounds of going back and forth with the seller and PayPal I eventually got a full refund. Keep fighting so you can get your money. I was very clear in all my communications that I expected PayPal to do something about this seller since they are totally scamming people.

homegaden
1 ordered 4 lovely jumpers, they looked wonderfully knitted, the photos you could tell they were knitted as you could see the ribbing and the fibres. I paid for fast delivery from China, 3 items arrived at different time, well after the fast delivery date, still waiting the 4th, 2 months on. All the items are printed polyester and sewn and finished really badly they look noting like the original. Totally unacceptable customer service, badly made clothes that are nowhere near what the real ones look like, Please don't waste your money I am out of pocket £104.00, still awaiting a refund, cost me £29 to return these to China, and yet they arrived here via royal mail with Walsall address? Wish i could upload the photos to show you all, so don't touch with a barge poll. They have not answered my emails, total scam. BEWARE!!!!!!!

Do not use. They take your order and send alternative items, which are nothing like the original and of poor quality. They lie and refuse to give you a refund. Still trying to get my money back, and l am not optimistic. Terrible experience

OK, I got one of the items, after 2 months waiting, and thousands of meils. It is good quality, looks like the picture and the size is good.
So not so bad. Still I am waiting one more item. They said 2 weeks pospond. This means may be another 2 months.

Garbage, arrived after 6 weeks. Wasn't even cotton as advertised. Washed it on gentle setting, it fell apart. RIP off. Don't buy this crap.

Would like to rate zero stars. Over 100 people are complaining about the company in the Paypal community and have opened disputes. Evidently also operates under other names, and sometimes the websites are no longer functioning to receive complaints. The payment was listed as Joyfornice Designs. Homegaden has an online form for inquiries, but no other contact info. You receive an automated reply saying customer service will contact you within 48 hours, & then you never hear from them again. I received 1 item out of 4 and it was terrible, nothing like the picture. According to the Paypal community, I may be required to return that item before any of the order is refunded. If you have the same problem, there is a way you can claim the return shipping cost, but you have to do it ahead of time and Paypal hides it fairly well. There is a Paypal article about it.

Deserves 0 stars. Never received my order

Utterly unbelievably repugnant. I ordered two cardigans. Weeks later the most heinous items arrived, not even wool . They were totally laughable some repulsive material was used, the buttons were hanging off. How they are continuing to be allowed to be clearly appropriating a proper knitwear website is beyond me. If I had the time I’d sue them. They are joke.. they won’t refund . Do NOT buy

Terrible company. It takes ages for the product to arrive. It is the wrong size and 5hey try to fob you off with a 25% refund rather than take the item back. Just rubbish. Do not buy from them

To award even one star is grossly over-generous. I ordered a cardigan which in the photo showed a fairisle knit. What I got, six weeks later, was a polyester printed version in a completely different colour. I’ve been trying for a week to get them to send me a return address label, but they’re constantly stalling for time, ignoring my emails, so that the period in which I can return it will soon run out.

I feel like a schmuck! After 2 months , I received 1 of the 3 items that I ordered and to add to it, the quality is absolute crap!

I saw the ad on Facebook and If I could, I would've put NO stars. Having read the reviews I now wish of read them BEFORE I ordered a sweater. They took my money straightaway. That was on 26 September 2019 and it's now 30 October and I still don't have it. Contacted them several times and they said they've had a much higher response for the sweater and they were working to get it to me asap. Yeah right! I've asked for immediate delivery or a full refund. Will let you all know how I get on.

Noticed an ad on FB. Ordered a pair of leggings over a month ago and still nothing. If I try to track the order on their website, it comes up with: "Page Not Found".
Trading standards should be all over this company!!

Ordered two items. Both absolutely rubbish quality, nothing like their picture, also had a smell to them like they had been kept in a damp basement for months!!! A total waste of money........
NEVER ORDER ANYTHING FROM THIS SITE. READ THE REVIEWS - THEY ARE ALL BAD!!!!!

Crap of clothes, They are nothing like the picture, they look so Cheap and vas quality. I ordered a leggin that seemed amazing, it took 8 weeks to arrive and it looks like a maternity clothes and it has a hole.

Never buy anything from this website. The photography makes the clothes look amazing. They will take 6 weeks to arrive if you are lucky and they look very cheap in comparison to what you thought you bought. Lies, lies lies. Never again. This business should be shut down!

Don't order from this site!!! The cloths are crap quality and when you try to return them it's impossible!! 1 star is being generous, they don't give you a clear order number and if you try more than twice you get a red flag saying try again later..Guess it's exactly what I expected from a chinese product!!

Worst site ever. I ordered what equates to two pairs of leggings over two months ago and they still haven’t arrived! I keep asking and I get told one thing and then another thing. Then when I asked to cancel and get a full refund they sent me an email saying I needed more information before I decided. I don’t need more information just give me my money!

Very bad experience! they showed a very nice knited sweater, with beautiful jackard and what I got after two months, is something that looks like plastic fabric with some printed motifs. Impossible to wear or give it away, unless you want to hurt someone's feelings. To return it and get the money back is like an impossible adventure, I am on it, but I believe I won't succeed, of course one has to pay the postage to bring it to China and once there if there are taxes of customs, I will be charge too. Do not buy from them.