I stayed at a Homestay.com property in the Vancouver area in December 2025 and left early on 28 December. I reported the host's conduct to Homestay support on 1 January 2026. What I reporte... See more
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See what reviewers are saying
I booked accommodation through Homestay 8 months ahead of my check in date. The booking was cancelled at late notice and Homestay offered no support whatsoever. I have had a terrible experience and... See more
This platform is absolutely amazing! Unlike Airbnb, it’s not just about making money – it’s about real connections and cultural exchange. Here, you can truly interact with your guests and build mean... See more
Company replied
Quick feedback on Homestay: really good experience on my end. I was helped by Felipe from support — he was great, very responsive and genuinely helpful. Even in a slightly complicated situation... See more
Company replied
Company details
Written by the company
Homestay.com is a global accommodation booking website for people seeking a real and genuine travel experience. It allows someone to book a room in another person’s home. What makes a homestay so unique is the people. Each homestay has a host there to welcome guests into their home and offer guidance and assistance during the stay. At the core of the homestay experience is a host being present to welcome the guest into their home. Our guests will meet the people from the community they’re visiting and enjoy a genuinely local experience.
Contact info
Dublin, Ireland
- +35316753010
- support@homestay.com
- homestay.com
2.1
Poor
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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after stay (NO MORE)
January 13, 2018
Unprompted review
Perfect to book casas particulares in Cuba!
We have booked almost all our Cuban casas particulares at Homestay.com.
Very easy and handy to do so.
January 12, 2018
Unprompted review
Smashing stay with Catherine and Mervyn …
Smashing stay with Catherine and Mervyn in Kingston upon Thames. Very friendly and helpful, lovely clean house. Will definitely go back if I’m in that area again.
January 12, 2018
Unprompted review
Quick and easy to use.....All good …
Quick and easy to use.....All good thank you
January 12, 2018
Unprompted review
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A good way to book B&B's.
January 12, 2018
Unprompted review
A better way of travel.
Cheap and easy alternative to any hotel. A better and more unique way of travel.
January 11, 2018
Unprompted review
There is a problem.
There is a problem.
The map of google is wrong.
The hostal is different from the true place.
January 11, 2018
Unprompted review
simple and transparent booking process
Very good explaination concerning the booking process, fast and simple. Some prices were shown in USD and some in CAD which was a little bit confusing.
January 10, 2018
Unprompted review
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Best place to stay in London
Beverley and Barry are wonderful hosts and helped me so much. I live in Dundee Scotland and didn't know my way on public transport. I had to get into central London for a very important meeting, Beverley took me to the local railway station made sure I had the correct travel card and put me on the train. Thanks Beverley😊. The room was spotless and beautifully decorated and a lovely bed. I just wish I could have stayed longer to explore the beautiful area they live in. No more soleless hotels for me, next time I'm in London I'm staying with them.
January 10, 2018
Unprompted review
We are very happy to have been hosted …
We are very happy to have been hosted here. Our hosts were fantastic, taking care of us, and sharing experiences (fluent english). Everything very natural..good flow!
Very good Location, in the center.. better to take a taxi, since this is a little street coming from a little street as well.
January 10, 2018
Unprompted review
Good website
Good website! Maybe they can give more details of the hosts.
January 9, 2018
Unprompted review
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Very clear
Very clear except on Paying a Deposit & choice-for-paying the Balance.
January 9, 2018
Unprompted review
Booking through Homestay.com was so …
Booking through Homestay.com was so quick and easy. The reply was almost instantaneous, and we were booked with our host in next to no time. A great service, thank you.
January 9, 2018
Unprompted review
This website is the fastest web …
This website is the fastest web forever, amazing response to guest and landlord is very helpful kind and so polite !
Many thanks and I will share your website to my friends.
Many thanks
Ahmed
January 9, 2018
Unprompted review
It is not possible to change the …
It is not possible to change the reservation within the first 24 hours.
January 8, 2018
Unprompted review
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Excellent website to book room while …
Excellent website to book room while traveling around the world
January 8, 2018
Unprompted review
customer-friendly registration …
I am very satisfied of the customer-friendly registration and the rapid settlement.
January 7, 2018
Unprompted review
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