Homestay.com Reviews 

5,905
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I stayed at a Homestay.com property in the Vancouver area in December 2025 and left early on 28 December. I reported the host's conduct to Homestay support on 1 January 2026. What I reporte... See more

Rated 1 out of 5 stars

I booked accommodation through Homestay 8 months ahead of my check in date. The booking was cancelled at late notice and Homestay offered no support whatsoever. I have had a terrible experience and... See more

Rated 5 out of 5 stars

This platform is absolutely amazing! Unlike Airbnb, it’s not just about making money – it’s about real connections and cultural exchange. Here, you can truly interact with your guests and build mean... See more

Company replied

Rated 5 out of 5 stars

Quick feedback on Homestay: really good experience on my end. I was helped by Felipe from support — he was great, very responsive and genuinely helpful. Even in a slightly complicated situation... See more

Company replied

Company details

  1. Business Services

Written by the company

Homestay.com is a global accommodation booking website for people seeking a real and genuine travel experience. It allows someone to book a room in another person’s home. What makes a homestay so unique is the people. Each homestay has a host there to welcome guests into their home and offer guidance and assistance during the stay. At the core of the homestay experience is a host being present to welcome the guest into their home. Our guests will meet the people from the community they’re visiting and enjoy a genuinely local experience.


Contact info

2.1

Poor

TrustScore 2 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 month

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2.1

All reviews

(5,905)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Such an easy and affordable way of …

Such an easy and affordable way of booking somewhere to stay. Stumbled across this site by accident whilst looking for a hotel in Cardiff. Will definitely use this site again for future over night stays.

January 7, 2018
Unprompted review
Rated 5 out of 5 stars

Helping hands

This was a great experience for me and i would like to do it again as i like to travel and meet new down to earth people that have life experience. I appreciate the opportunity to be welcomed into comfortable caring household.

January 7, 2018
Unprompted review
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Rated 5 out of 5 stars

So far so good ...

Our experience so far with Homestay.com is excellent insofar as the host families respond very quickly and positively, and all seem lovely people. We leave for Cuba next week and will update our review once we arrive and stay with the families. Meanwhile, so far so good ...

January 6, 2018
Unprompted review
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Rated 5 out of 5 stars

System works well

Booking system works well. In my experience some Room/house descriptions might be inaccurate, but overall I have had a good experience.

January 5, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Sylvia and her family were very friendly and welcoming! Couldn’t do enough including a lovely cup of tea and some great irish hospitality on arrival!
Would highly recommend.

January 5, 2018
Unprompted review
Rated 5 out of 5 stars

It’s our first time to use Homestay and …

It’s our first time to use Homestay and i’m a little bit apprehensive about this but the place was the only decent and affordable place for an overnight stay in London at the time. The place is easy to find, very accessible for any transport but the house was very clean, the owner is very friendly and hospitable. Melek is lovely, very helpful. I will not hesitate to recommend Melek’s place if you want to stay in London.

January 4, 2018
Unprompted review
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Rated 5 out of 5 stars

Wonderful experience and amazing family

Shivvy and Tracey are very welcoming and helpful people. They permit me to have a new opportunity to discover the British culture and to discover very interesting people. Thank you for hosting.

January 3, 2018
Unprompted review
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Rated 5 out of 5 stars

Lovely person

Everything was fine, Terry is a lovely person, she and her husband made us feel at home. The bed was comfortable. I really recommend her.

January 2, 2018
Unprompted review
Rated 5 out of 5 stars

Great website which helped me find the "home" I was looking for

I'm so glad I found a place to stay at, which feels just right. I'm so looking forward to my stay.Wouldn't have been possible without the website and all the good information I got about the different places.

I've had a great experience with the website so far. Also a very friendly support crew which helped me out when I had questions.

January 2, 2018
Unprompted review

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