Hometech Group 

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See what reviewers are saying

Rated 1 out of 5 stars

Bandits!! Do not trust these men Mr Tom Houghton-Burnett and Joseph James Tolman. Did not register my boiler with the manufacters so I could not obtain for the 10 years warranty which I had paid for... See more

Rated 5 out of 5 stars

Had our new boiler fitted today by two lovely engineers Kieran and Nathan. After having a hard weekend moving house to find our boiler not working 100%, Kieran and Nathan have done an outstanding job... See more

Company replied

Rated 5 out of 5 stars

Praise Praise Praise in Buckets! It has been an extreme pleasure to deal with this Company. Had a new boiler fitted today - truly a great experience. Special thanks to Andy and Nathan. Fantastic s... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, start to finish. Joe from HomeTech Group provided a competitive quote and was able to accommodate me quickly. Luke & Sam were fantastic - completed the boiler replacement in... See more

Company replied

Company details

  1. Gas Engineer
  2. Bathroom Remodeler
  3. Heating Contractor
  4. Plumber

Written by the company

Our team of skilled professionals are here to assist you with any questions or issues you may have related to these fields. In the realm of gas engineering, we excel in the installation, maintenance, and repair of gas systems. This includes a wide range of tasks, such as working with gas appliances like boilers, heaters, and gas lines. Our gas engineers prioritise safety, efficiency, and compliance with all relevant regulations and standards to ensure optimal performance of your gas systems.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bandits!

Bandits!! Do not trust these men Mr Tom Houghton-Burnett and Joseph James Tolman.
Did not register my boiler with the manufacters so I could not obtain for the 10 years warranty which I had paid for. Kept telling me that he lost the boiler details, and could I send photos of label etc, two weeks later he had not done anything, sent them 3 times . All this when they had dissolved the company 10 weeks before and had applied for dissalution before ever taking on my installation and receiving full payment. No reply to emails or calls.

June 9, 2025
Unprompted review
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Rated 1 out of 5 stars

I knew this company wouldn’t last

I knew this company wouldn’t last

Not gas safe just take peoples money and run set up to fail since day one

Only thing keeping them open was robbing leads from Hydrus heating from may - August

Director couldn’t stand on his own two feet without feeding out of the pockets off someone else

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Do not go anywhere near these cowboys

Do not go anywhere near these cowboys. I do not know what has happened since previous positive reviews (most are over a year old now) but this company delayed my boiler installation twice. On the second occasion they did not communicate and refused to message or ring me back. I called them over twenty times and heard nothing back - extremely frustrating. Cancelled order and went with Boxt instead.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Had a new boiler supplied and fitted today …

Had a new boiler fitted today supplied by the company at a vert reasonable price. It was fitted by Luke who did a superb job/ He was clean and tidy and made no mess and took all debry away. He was good and left his number incase of any problems. I will use him for servicing in future times.

June 18, 2024
Unprompted review
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Rated 5 out of 5 stars

A difficult job well done!

Two very professional fitters worked hard to finish a difficult job in a day. The work was super tidy and there was some difficulty balancing the radiators but they came back to solve that and now 100% ok and we are supper happy with the result.

March 12, 2024
Unprompted review
Rated 2 out of 5 stars

They do not respond

Had a new boiler fitted, tech arrived and promptly done the job on the promised day. However, despite numerous phone calls and emails, they are not responding. All I'm asking is for the engineer to come back and push a pipe in.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

New boiler …

Staff all very knowledgable and helpful. Boiler fitted in quick time. No mess and very nice lads. So much more helpful and cheaper than British gas. Highly recommended.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

My boiler packed up completely on the…

My boiler packed up completely on the 8th of March, on the 11th I started getting quotes from companies. First one I got a quote from was John w Wilkinson his engineer turned up the next day went and looked at where my boiler was being fitted he went out round the back to see the flue next thing he had got in his van and left the office phoned to tell me he had pulled a hamstring lol.next I got a quote from British gas had that all booked in for the 18th of March but later received a phone call from a sales rep and basically was trying to add an extra £900 to my online quote so I cancelled they had also took a large deposit off me aswell which I did receive back pretty quick. Long storey short I got a quote off hometech paid a £100 deposit engineer came on the Friday at 8.30am my new boiler was all fitted by 12.30pm such a lovely guy and I felt confident that he new what he was doing fantastic company highly recommend

March 15, 2024
Unprompted review
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Rated 5 out of 5 stars

New build repairs…

Had Carl Dirkin (may be spelling that wrong!) round to fix a few bits on our new build. Can’t fault him at all, explained everything thoroughly and top quality work, thanks again!

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

New Boiler with Hometech

Received a call from Andy at Hometech. Very friendly and agreed a price for a new boiler. Paid £100 deposit and 2 days later Nathan arrived with new Alpha boiler. Nathan was a true professional, and very friendly. Installed our new boiler and cleaned up after himself. When finished, he showed us how to use it and left the booklets with us. A lovely company, with friendly and professional staff, highly recommended. Thank you, Andy, Tom and Nathan.

January 26, 2024
Unprompted review
Hometech Group logo

Reply from Hometech Group

Hi Janice,

Thankyou so much for your lovely review. As a company we are constantly trying to improve and refine our standard of customer service, and so reviews like yours go a long way in letting us know we are positively moving in the right direction. If there's anything else that we can do to assist you further please don't hesitate to contact us.

Many thanks,

Hometech.

Rated 5 out of 5 stars

Great experience from start to finish

Very helpful advice on the phone initially; not just trying to get the job for the money. Engineer came round to assess the job which turned out not to be as straightforward as simple replacement but he came up with solution and explained clearly what would be done. Engineer came and fitted new boiler this morning, very polite and efficient. Had already had a quote from someone else and these people beat that quote by £900 for an almost identical system, and all within 48 hours from initial quote to completion. Very happy to recommend this company to anyone in the area. Many thanks to Andy, Tom and Danny...the three gentlemen I interacted with.

January 26, 2024
Unprompted review
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Reply from Hometech Group

Hi Jacqueline,

Thank you so much for your lovely review regarding your boiler installation. We are extremely glad to hear you are happy with the standard of workmanship and customer service provided, and we greatly appreciate any recommendations you may make to others moving forwards. If there's anything else that we can do to assist you further please don't hesitate to contact us.

Many thanks,

HomeTech

Rated 5 out of 5 stars

Struggled with a 20 year old boiler…

Struggled with a 20 year old boiler contacted Hometech a really nice surveyor called John came out Monday new boiler was fitted Tuesday by Kieren who was 100%professional even though he was followed by a big German shepherd dog I would recommend Hometech house has never been so warm

January 15, 2024
Unprompted review
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Reply from Hometech Group

Hi Loretta,

Thank you so much for your review. John and Kieren are two of the most valued members of our team and it delights us to hear that you had such a positive experience with them. If there's anything else that we can do to assist you further please don't hesitate to contact us.

Many thanks,

Hometech

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Rated 5 out of 5 stars

After 3 of the coldest days of the year…

After 3 of the coldest days of the year with a broken boiler I rang john at hometech and had a new boiler fitted.The engineer was here at 8 next morning and finished by half 12 old boiler out new boiler in,we were very impressed.

January 18, 2024
Unprompted review
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Reply from Hometech Group

Hi Colin,

Thank you very much for taking the time to leave us a review. We are delighted to hear that you were impressed by the efforts made to quickly provide a solution to your broken boiler, while also maintaining the high standard of workmanship and customer service we are renowned for. If there's anything else that we can do to assist you further please don't hesitate to contact us.

Many thanks,

HomeTech

Rated 5 out of 5 stars

Absolutely fantastic job

Absolutely fantastic job, did as quoted and above what was to be done. Probably the best and liveliest professional boiler fitter I’ve come across. John is a gentleman and professional at his job. Thanks mate 👍🏼👍🏼👍🏼👍🏼

Really appreciate what you did for us with such short notice.

January 10, 2024
Unprompted review
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Reply from Hometech Group

Hi Shahid,

Thank you so much for your kind words regarding your recent boiler installation. If there's anything at all that we can do to assist you further please feel free to give us a call any time,

Many thanks,

HomeTech

Rated 5 out of 5 stars

What a great company to deal with

From start to finish totally professional Andy who came out to see what was required was excellent credit to the company and Nathan who installed again credit to the company arrived on time very efficient no mess left the place clean and tidy took away all rubbish explained all workings of new boiler a pleasure to do business with and highly recommend

January 8, 2024
Unprompted review
Hometech Group logo

Reply from Hometech Group

Hi Graeme,

Thank you very much for taking the time to leave us a review. Andy and Nathan certainly are a credit to HomeTech and they are two members of our team who we know we can always count on to solve problems, provide as much information as possible and fulfil duties in a timely manner. Any recommendations made in future are always greatly appreciated and we hope that you won't hesitate to contact us if there's anything that we can do to assist you further.

Many thanks,

HomeTech

Rated 5 out of 5 stars

Outstanding service

Absolutely outstanding service From Andy,Tom and the whole team at Hometech.
Contacted them on Wednesday as my mums boiler packed in, and still going through a bereavement it was the last thing we needed.
Andy called me straight away and went through all our options thoroughly, advising us and answering all the questions we had.
Less than 48 hours later, the new boiler has been installed and the guys that fitted it did an amazing job.
My mum was so happy at how tidy they were and cleaned up after themselves.
I would highly recommend these guys and would not hesitate to use them again in the future.
So much so, that as a bathroom designer I have even recommended them to a few of my customers looking for new boilers.
Thanks for all your help and assistance making a stressful time a lot easier.

January 5, 2024
Unprompted review
Hometech Group logo

Reply from Hometech Group

Hi Sharon,

It was a pleasure to read this review, and we thank you very much for taking the time to write it. Andy and Tom are both thrilled to hear that you are so happy with the service and products provided. Having a new boiler installed should never be a stressful experience, and we're glad that we were able to make the process as easy as possible for you. Any recommendations or repeated custom are always massively appreciated, and we hope that you won't hesitate to contact us if there's anything else that we can do to assist you further.

Many thanks,

HomeTech

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Rated 5 out of 5 stars

The service provided by the company was…outstanding.

The service provided by the company was exceptional . Not only did they fit a whole system safely and efficiently but they also did not leave the premises until everything was working at the maximum level. We were lucky to have Nathan Smith at our house. He was excellent. Thank you again for your service. We are delighted.

December 19, 2023
Unprompted review
Hometech Group logo

Reply from Hometech Group

Hi Peter,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you are happy with the level of customer service and the products provided, and hope that you won't hesitate to contact us if there's anything that we can do to assist you further.

Many thanks,

HomeTechs

Rated 5 out of 5 stars

Had our new boiler fitted today by two…

Had our new boiler fitted today by two lovely engineers Kieran and Nathan. After having a hard weekend moving house to find our boiler not working 100%, Kieran and Nathan have done an outstanding job of helping us out so close to Xmas. So professional, friendly and worked immaculately, cleaning up everything as they worked. So greatful Thankyou guys. A huge thankyou to Andy also for sorting it all out for us in such sort notice. Top customer care and service, would highly recommends these guys they are fantastic 👍🏻

December 18, 2023
Unprompted review
Hometech Group logo

Reply from Hometech Group

Hi Maria,

Thank you so much for your kind words, it is always a pleasure to be able to help people where we can. We pride ourselves on our customer care and service and so to read a review like this is a pleasure for all of us here at HomeTech. Your kind words have been passed over to Andy and the engineers, and we hope that you won't hesitate to contact us if we can assist you further in the future.

Many thanks,

HomeTech

Rated 5 out of 5 stars

Great service

After having an awful experience with our previous boiler installer, John got back to me quickly with quotes for a brand new boiler within a few days we had a brand new boiler installed. Danny let me know he was on the way and arrived at the time stated. The boiler is now up and running. Thank you.

December 13, 2023
Unprompted review
Hometech Group logo

Reply from Hometech Group

Hello Asma,

Thank you very much for taking to the time to leave such a lovely review. Both Danny and John have read your kind words and are both happy they were able to help. If there's anything at all that we can do to assist you further, please don't hesitate to contact us.

Many thanks,

HomeTech

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