House of Hearing Reviews 

Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hearing in Edinburgh came out on top.
​I was tested by Stuart, who was exemplary in every way. He explained all the technical and practical details perfectly, giving a very honest and humble assessment without any sales pressure. It turns out I have some minor high-frequency hearing loss due to age, but Stuart reassured me that I don’t need hearing aids just yet. Instead, he offered to book me in for a follow-up test in a year.
​The entire process was straightforward and thorough, and Stuart made sure I understood everything clearly. I’ll definitely be back next year and would highly recommend House of Hearing.

My first visit to The House of Hearing in Melville Crescent, Edinburgh. Excellent Staff and Stuart gave me such an informative explanation as to the 'workings' of the ear. Really highly recommend.

Really great service, I booked to have some stubborn ear wax removed, I managed to get a next day appointment.
Kim at Knutsford was superb, explained the procedure, allayed any concerns, performed a speedy microsuction procedure and did a full hearing test. Hearing never been so clear in years - best £60 I’ve spent in ages. Thank you 🙏

Callum was very helpful and understanding. The hearing aid he recommended works well. Back up and post fitting assistance excellent.

This procedure is life changing. Ellis looked after me incredibly. I can honestly say it has been one of the best things I've ever done. 100% recommended.

I purchased my hearing aids from House of Hearing Hamilton. The staff always go above and beyond in making you feel valued as a customer and respected. Pauline the receptionist is very supportive and a lovely friendly face whenever you hace any queries. Gavin the audiologist is extremely helpful solving any queries, completing annual hearing reviews. They also offer ear wax removal.

The service at House of Hearing in Edinburgh was excellent - prompt, friendly, knowledgeable and efficient. I was examined by Stuart Lyness who carefully and professionally explained and demonstrated everything I needed to know and more - and no hard sell, which would have made me reluctant to return. I will definitely continue to use this great service. Highly recommended.

I needed my ears cleaned. At first, this was complicated by an ear infection. However, I received two free follow-up sessions to finish the job, and now I'm fine. I felt well cared for throughout. The cleaning was done very professionally. Communication about the appointments is efficient. I highly recommend this centre.

I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a satisfied client of many years standing.
The hearing test was conducted in a comfortable setting and I was put totally at ease throughout. Questions were welcomed and answered thoroughly. I felt my hearing issues had been fully addressed.
I did not require a prescription and as promised there were no charges for the test. I will return in future for check ups.

Professional and efficient throughout. Charlie was understanding and helpful, no question too small. I have had a seamless journey getting used to aids thanks to his wise advice, what to expect and how I would adapt to clearer hearing. The review wasnt rushed, allowing valuable time to understand everything and listened too. So so glad I chose this company. Keep doing what you are doing!

Great staff fantastic service can't fault highly recommended for anyone with hearing problems

Thank you to the two ladies at St. Andrews House of Hearing who helped me this morning. I am visiting from Australia and needed help. Much appreciated. Clare

Just home after a very thorough hearing test by Stuart who was friendly, experienced and took time to explain everything. This is my second visit as I had Ear Wax removal a week ago and a hearing test was suggested, both free. I have a middle ear problem which Stuart kindly gave me advice about and the whole experience was very professional.

I would highly recommend the Hearing Care Centre as the support that my Mother received was incredible.
Michael was exceptionally kind, helpful and understanding with my mother whilst completing the intial hearing test, explaining the choice of hearing aids and giving excellent advice and support over the weeks. Michael has been friendly and patient, which has allowed my elderly mother to feel confident enough to make her own decisions about her choice of hearing aids and although she found it difficult to insert the hearing aids initially due to arthritic hands, Michael's support has meant that she can now confidently insert and remove her hearing aids independently. Her hearing is now so much improved that she is able to hold conversations with people again and hears well in group settings, her confidence has really grown.
Thank you very much Michael for changing my mother's life in a very positive way.

I have had a great experience at the hearing care centre. Everyone is amazing from reception to wax removal. Highly recommend

Brilliant service from start to finish. Basic hearing check up is free. Lovely premises. Stuart conducted a very thorough check and explained everything really clearly, using amazing tech and clear images. Highly recommend.

I dealt with Michael in Hadleigh. The experience was excellent. Michael is a very effective and efficient communicator and knowledgeable about hearing processes, testing and hearing aid technology. He is polite and each visit felt like an education, so I always came away having learned a lot more about my ears, my hearing and the use of new aids. On return visits I was shown solutions to anything that had cropped up as an issue about using or cleaning the kit. From the first ear wax removal session with Serena to Michael's educational explanations about how to get the best out of my new hearing aids, the memories are of politeness and effective sessions. Very impressive and recommended if you feel your hearing is starting to fail you.

wonderful service, so professional and accessible.

we wouldn't go anywhere else they go above & beyond to help their customers they are the best hearing care any where excellent service & staff.
clive & sue birch

Very professional staff, resolved my issue promptly. Highly recommend.