Howards Motor Group - Howards Peugeot Weston-Super-Mare Reviews 

26
TrustScore 4.5 out of 5

4.3

Searle Crescent, BS23 3YX Weston-Super-Mare, Somerset, GB


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Rated 2 out of 5 stars

My wife had the misfortune of buying a used top of the range 508 SW GT from Howard's Weston-super-Mare at the end of 2025 and from start to finish we have been so very disappointed,nothing has been s... See more

Company replied

Rated 5 out of 5 stars

From the very first phone call when looking for our new motorbilty car we had a wonderful experience. Marcos was very polite, knowledgeable and kind. He kept us informed about the delivery date of the... See more

Company replied

Rated 5 out of 5 stars

Having used another part of Howards group for 20 + years we experienced a poor service and lack of communication since the old team had moved on,so decided to try Howards Peugeot well what can I say f... See more

Company replied

Rated 5 out of 5 stars

I have purchased several cars from Howards over the years, most recently in Dec 2025. I have always found the their service and staff, in particular Matt, to be extremely knowledgeable, helpful and co... See more

Company replied


Company details

  1. Motor Vehicle Dealer

Written by the company

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Written by the company

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Contact info

  • Searle Crescent, BS23 3YX, Weston-Super-Mare, Somerset, United Kingdom

  • 01934 332600

4.3

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.3

All reviews

(26)

158 reviews in the last 12 months

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Rated 2 out of 5 stars

Terrible experience

My wife had the misfortune of buying a used top of the range 508 SW GT from Howard's Weston-super-Mare at the end of 2025 and from start to finish we have been so very disappointed,nothing has been straight forward from the lack of service provided by the salesman. Several faults that we identified and agreed to be addressed before taking ownership weren't done or were simply bodged. Also, when other issues we raised after the test drive, such as the start/stop not working, we were told "that's normal on these cars, after a long run it will start to work" nonsense, it needs a new battery! The remote boot opening didn't work when you place your foot under the bumper, when the car was returned to have this investigated, we were informed the sensor underneath the car had been damaged (it didn't work when we were shown around the car!) but they would try to get the fix authorised and get back to us, 6 weeks later and surprise surprise they haven't. Absolutely shocking service, over and over again we have been lied to. I feel it's also important to add that 6 months after taking ownership of this car the MOT was due, the car failing due to worn tyres, this was a £19,000 car ! There are loads more issues but I hope I have given you a fair appraisal of the service that we have suffered. Finally, the paint on one of the lower seals is already flaking off.....on a 19 plate car!
Since writing this report we have been contacted by Jon Old the company's After Sales Manager who has been refreshingly helpful. Jon arranged for the car's faults to be rectified quickly and efficiently.

November 1, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Wayne, I’m truly sorry to hear about your experience with the 508 SW GT. Your feedback regarding the service and the issues you faced is invaluable, and I appreciate you bringing these matters to our attention. We strive for customer-centric support and reliability, and I assure you we will address these concerns to improve our service quality. Please feel free to reach out directly so we can assist you further. Kind regards, Howards Peugeot WSM.

Rated 5 out of 5 stars

Not sure where to start from the minute…

Not sure where to start from the minute you walked in you were greeted with a smile I won’t say it was plane sailing all the way but the dealership were absolutely amazing they were really on it and my sales person Marcos was so professional would recommend this dealership to any one who’s looking for a professional outfit will go no where else in future wish them all well and thanks once again

March 13, 2026
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Thank you, Anthony, for your wonderful review! We're thrilled to hear that you felt welcomed at Howards Peugeot WSM with a smile and that Marcos provided you with professional service. Your recommendation means a lot to us, and we look forward to supporting you in the future with our customer-centric approach and reliable service.

Rated 5 out of 5 stars

Fantastic Service

Parents got a great car from Howard's Peugeot WSM. We always get our cars from here and the staff are all amazing. Big thank you to Sam and Lewis and thanks for all the biscuits while waiting for Dad's car handover! Max

February 19, 2026
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Thank you so much for your wonderful review, Max. We're thrilled to hear that your parents got a great car from Howards Peugeot WSM and that our team, especially Sam and Lewis, made your experience enjoyable with their amazing support and those tasty biscuits. We truly appreciate your loyalty and look forward to welcoming you back for your next car purchase.

Rated 5 out of 5 stars

Car purchase

Very well looked after by Matt who provided a professional, efficient , kind and helpful service making the car purchase experience a positive one. Would recommend to all.

January 6, 2026
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Thank you so much for your kind words, Janet. We're thrilled to hear that Matt provided you with a professional, efficient, and supportive service during your car purchase at Howards Peugeot Weston-super-Mare. Your recommendation means a lot to us, and we look forward to welcoming you back for any future needs.

Rated 5 out of 5 stars

Knowledgeable, helpful and courteous

I have purchased several cars from Howards over the years, most recently in Dec 2025. I have always found the their service and staff, in particular Matt, to be extremely knowledgeable, helpful and courteous. Nothing is ever too much trouble. I can highly recommend.

December 19, 2025
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Thank you for your kind words, Neil. We're thrilled to hear that you find our service and staff, especially Matt, to be knowledgeable and courteous. Your trust in us over the years means a lot, and we look forward to supporting you with quality service at Howards Peugeot WSM in the future.

Rated 5 out of 5 stars

30+ years

Having been a customer for over 30 years at Howard’s Peugeot which I think speaks for itself as to the quality of the service supplied
From buying my cars to servicing the cars nothing is to much trouble for the excellent staff
A top class dealership in all areas required for a customer

January 26, 2026
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Thank you so much for your wonderful review, Peter. Your trust in us for the past 30 years really means a lot, and we look forward to serving you again in the future. Kindest regards, All @ Howards Peugeot Weston-super-Mare.

Rated 5 out of 5 stars

Greg did a great job and the video of…

Greg did a great job and the video of the car was great

January 20, 2026
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Thank you for your wonderful review Teresa. We are thrilled to hear that Greg did a great job and that you loved the video of the car. Your feedback inspires our team to continue providing reliable and quality service, and we look forward to welcoming you back to Howards Peugeot WSM soon.

Rated 5 out of 5 stars

We were looked after by Chiara all the…

We were looked after by Chiara all the way through, very friendly and nothing too much for her, we had Lewis and Sam helping out too! Very good experience all round

November 25, 2025
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hi Mac, thank you very much for taking the time to leave this review. We're so pleased that we where able to provide you with a positive experience.

Howards Peugeot WSM

Rated 5 out of 5 stars

Travelled from Birmingham to this…

Travelled from Birmingham to this dealership and spoke to Matt Huxtable who arranged a test drive in a 600e & 500e abarth and we purchased the 500e and he was very helpful from the start the the finish with the process the car was fully charged and ready to drive home to Birmingham on the Saturday afternoon when we collected it. Thank you to Matt for all his help & support.

September 27, 2025
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hi Stacey, We are absolutely Delighted to hear of such a wonderful experience at Howards Peugeot Weston-super-Mare. Thank you so much for the business and for taking the time to share. Kindest regards - All @ Peugeot WSM.

Rated 5 out of 5 stars

A wonderful experience

From the very first phone call when looking for our new motorbilty car we had a wonderful experience. Marcos was very polite, knowledgeable and kind. He kept us informed about the delivery date of the car and then when we went to collect the car, went through everything with us. Marcos has since rang us to confirm that everything was OK. My husband has terminal cancer and Marcos was sympathetic without being patronising. An asset to the company. If you are looking for a Peugeot then ask for Marcos.

September 8, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hi Wendi. Thank you so much for taking the time to share your experience with us. We're thrilled to hear such positive feedback and thank you for choosing us for your New Car. Kindest regards - Marcos & All At Howards Peugeot WSM.

Rated 4 out of 5 stars

Sales procedure

Update from the Manager has apologised and has now changed the process regarding buying a car from Howard's .so it would not happen for new purchased from Howard's group.

Very unprofessional service , visited site in Weston today , we were shown a car ,took it for a test drive,we agreed on a price with the salesman Inc all the extras with the car .
Me and my daughter waited 15 mins to be told the car was not available .in total I waisted a hour of my time .
I was so angry,Howard's have lost a £9000 sale .

September 12, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello Richard. I'm very sorry to hear of your experience at Howards Peugeot Weston-super-Mare. This is clearly not the experience we strive for as a company and I will speak to the site and ask a manager to be in touch with you soon. Kindest regards. Howards Customer Care Team.

Rated 5 out of 5 stars

Very friendly and professional service…

Very friendly and professional service received from the moment we met Marcos Louca. He was very informative and explained everything in detail, he is a credit and asset to Howard’s. Thanks again for everything Will, Sue Quinn.

May 31, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello, thank you so much for taking the time to leave this review. Please do get in touch if there is anything else we can help with.

Howards Peugeot WSM

Rated 5 out of 5 stars

Weston-super-Mare branch fantastic experience.

My wife and I were on holiday in cheddar and we had been searching for an electric vehicle to suit our needs, we have already had a couple of electric cars but wanted something more comfortable SUV like, after narrowing it down, we were looking for a Peugeot e3008, we went along to the Weston-super-Mare branch to see if we could at least have a sit in one, we met Matt Huxtable who opened up a demonstrator car for us and even let us have a drive in it, it was lovely and we wanted one, although we couldn’t afford the price of a brand-new one and they didn’t have one in their branch they located one for us, I said to Matt I don’t know how we’re gonna be able to buy this because we live in North Norfolk and he said don’t worry if it’s what you want. I’ll get it delivered to you. I can honestly say this is the best experience of buying a car we have ever had. Matt is an absolute gentleman and true to his word a week later the car was delivered to our driveway and our exchange was taken back. The car is fantastic. If any of the managers from Howards are reading this please thank Matt for his devotion and care.
Terry@Cheryl McDonald

May 16, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello Terry, we're so pleased to see that you have had a positive experience with us. Please feel free to reach out and contact us if there is anything else we can help with.

Howards Peugeot WSM

Rated 5 out of 5 stars

Brilliant customer care

The team at Peugeot are absolutely fantastic especially Sam & Greg nothing was too much trouble. Cannot recommend these guys enough great customer service. Was so impressed my mum & aunty also bought cars from them and received the exact same high standard of customer care as I did. You're both a credit to the company!!!!

March 1, 2025
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello Sharon, thank you very much for taking the time to leave this review! Please feel free to reach out if there is anything else we can do for you!

Howards Peugeot WSM

Rated 5 out of 5 stars

Great service from Marcos at Howards…

Great service from Marcos at Howards Peugeot Weston-super-Mare.
We were looking for a Peugeot 3008 and Marcos was really helpful in helping us choose a car that we were happy with. He was very patient with us and spent a lot of time making sure we got the right car for us.
We are really happy with our purchase and would thoroughly recommend Marcos and Howards Peugeot.

October 2, 2024
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello Jane, thank you so much for taking the time to leave us this review! if there is anything else we can do to help, please don't hesitate to get in touch!

Howards Peugeot WSM

Rated 5 out of 5 stars

Picked up my peugeot 3008 gt yesterday…

Picked up my peugeot 3008 gt yesterday 30th sept Nice easy transaction sales person (marcos louca) was a credit to the company great service A1+ thanks.

September 30, 2024
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello Paul, we're so pleased your experience with us was a good one! please let us know if there is anything else we can do for you!

Howards Peugeot WSM

Rated 5 out of 5 stars

Excellent service

Having had a problem with another garage in the same group who were unable to solve a problem or offer any help or advice despite us being good customers I emailed Howard’s and John replied. He was so polite and helpful and went out of his way to reassure us and solved the problem immediately, he is certainly very knowledgable, he predicted the problem without seeing or knowing the car! He phoned when he said he would and kept us informed of progress throughout the day. He has restored our faith and although some distance from us we will be using this branch from now on. Can not praise highly enough.

September 27, 2024
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello, thank you for taking the time to leave this wonderful review! we're so pleased we where able to go above and beyond your expectations! Please feel free to get in touch if there is anything else we can do for you!

Howards Peugeot WSM

Rated 5 out of 5 stars

Having used another part of Howards…

Having used another part of Howards group for 20 + years we experienced a poor service and lack of communication since the old team had moved on,so decided to try Howards Peugeot well what can I say from the moment my wife and I walked through the door we were welcomed with a smile and superb service. Thanks to John Old and Maria for making our experience great, look forward to bringing our other vehicle over . Would highly recommend Howards Peugeot .Thank you.

July 29, 2024
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hello Chris, thank you for taking the time to leave us a review. We really appreciate your kind comments about our team and positive recommendation! We hope to see you again soon. Kind regards, Howards Peugeot WSM

Rated 5 out of 5 stars

Excellent

I’ve been dealing with Howard’s in Weston-Super-Mare for many years, excellent sales and service team. They are helpful and friendly and make the process of buying a car almost stress free. My most recent dealings have been with Matt, he’s professional but relatable and goes out of his way to help and support customers.

June 7, 2024
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hi Louise, Thank you very much for your kind words and this review! We're so pleased to hear that your experience with us was a positive one. If there is anything else we can do for you, please get in touch!

Rated 5 out of 5 stars

Well what an experience

Well what an experience I had with Howard’s Peugeot Weston super mare,
I thought they had forgotten me when my service was booked in?
But John the manager stepped in and sorted out in no time? he was there talking good care of me and my car,
I highly recommend Peugeot Weston super mare.
Thanks Gary Silverthorne.

June 17, 2024
Unprompted review
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Reply from Howards Motor Group - Howards Peugeot Weston-Super-Mare

Hi Gary, Thank you very much for your kind words and this review! If there is anything else we can do for you, please get in touch.

Howards Peugeot WSM

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