Hybridgaming Reviews 

208
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, knowledgeable, and patient when guiding new buyers through custom PC builds and technical repairs. People consistently appreciate the friendly environment and transparent communication, ensuring everyone feels fully confident in the professional services provided from start to finish. Though some customers noted that older devices or specific legacy components could not always be successfully repaired due to age limitations. A few reviewers experienced minor limitations when certain older electronics were deemed too old for successful restoration or replacement parts.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as extremely helpful, knowledgeable, and... See more

Service

Clients share positive opinions on service, consistently highlighting fast turnaround times and helpful... See more

Product

People report positive experiences with product, highlighting great satisfaction with refurbished and... See more

Price

Customers consistently note positive experiences with price, highlighting great deals on refurbished laptops... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldnt fine anywhere else to leave a review so putting it here. I bought my used gaming PC from Hybrid mid-2025, I've now put some mileage on it and its done a great job for me so far, couldnt be... See more

Rated 5 out of 5 stars

My daughter’s Nintendo switch wasn’t charging. The guys at Hybrid Gaming explained what would need replaced and I was given a quote for repairs there and then. I received updates and had the switch ba... See more

Rated 5 out of 5 stars

Ive used these guys several times.Im tech literate probably a bit more than the average guy from my previous careers. But you have to use the best resource for the job. These guys know far more than m... See more

Rated 5 out of 5 stars

Having been locked out of my iPad I walked in to the shop/office and explained my situation. The lovely lady on the desk took my iPad and someone through the back office had it fixed within 15-20 m... See more


Company details

  1. Computer Store

About Hybridgaming

Written by the company

About us :

We specialise in Gaming PCs and our mission is to be the easiest place to deal with for all things PC.

We also consult, spec,build and deliver lots of other exciting projects such as video editing systems, flight simulators, golf simulators, Racing sims and cryptocurrency mining rigs.

Working with us should feel like you have an IT person on your side. We talk in plain English and will adjust our language to meet your level of understanding.

You should feel free to ask any member of the team as many questions as you need to in order to arrive at the perfect system for your needs. We are here to help and every customer is important to us.

Our Journey :

We started during lockdown as a result of the number of adverts for gaming PCs that simply were not fit for purpose. Our offering appealed to parents who worked or saved hard for their money. A gaming PC should be a very exciting gift for a child and we wanted to make sure that parents got a gaming PC capable of running the games their kids wanted.

From that start we have grown to a team of 7 as of July 2023. Our local community has helped us grow to a point where we ship across the UK and have customers from London to Inverness!

Our values :

We want to be the easiest company to do business with when looking for a PC for any use. We cannot compete with the bigger players on advertising budget so we set out to compete on service.

Our promises to you are

  • Every customer is important to us - you make our day when you choose us
  • We will be honest and transparent at all times
  • We will always attempt to provide the best value not the most expensive option
  • We will try to make the PC community inclusive and open to everyone
  • We will give back to our community in a regular and meaningful way as we grow


We hope that you will consider us for any IT needs

Hybrid Gaming

Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Can’t say enough about the service that…

Can’t say enough about the service that these guys provided.
After a recommended system / software upgrade, my PC was not responding to any instructions.
After following the Co-Pilot instructions to try to fix the issue, for a couple of hours, I ended up in a dark and scary place, nothing I tried worked.
The following day Hybrid had me up and running again in 24 Hours.
Even offered to carry the PC back to the car!
Thanks again to Morgan and the team.

February 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Whimsical purchase of Thinkpad T480s

Was looking for a secondary laptop I could play around with, (re)learn coding before AI starts doing it all for us, try out different Linux distros etc.

Popped in to see what they had in stock refurbished and nothing really met my criteria. Morgan offered to reach out and see if they could find anything more to my liking. After just a couple of days they had found something that met my requirements and my budget.

Very knowledgable, very helpful, went above and beyond. Everyone I have dealt with at this company was excellent.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a gaming PC bundle for…

Purchased a gaming PC bundle for teenager's Xmas (sorry for taking so long to post a review!) from hybridgaming. Fantastic service, very informative and patient explaining types of PC to a very unknowledge parent. Teenager over the moon. Great to have such an amazing company in our local area. Highly recommend.

December 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Nintendo Switch OLED

My daughter’s Nintendo switch wasn’t charging. The guys at Hybrid Gaming explained what would need replaced and I was given a quote for repairs there and then. I received updates and had the switch back sooner than expected. All working perfectly again. Highly recommend! Thank you! ☺️

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

Just a BIOS update but they fitted me in perfectly within 24 hours which worked perfectly for me! Wouldn’t go anywhere else…top service as always.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

ordered online everything very easy

was told to check them out from a workmate from Ellon so went onto there website had a look at all they offered and chose he pc i wanted bought the pc and told it would be ready for the weekend told them didn,t need it Monday got email from them saying the motherboard had developed a fault when testing the pc said they would replace the board and retest everything honky dory picked up on Tuesday affo well pleased with the unit and service

February 5, 2026
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Rated 5 out of 5 stars

Hybridgaming - friendly, helpful, knowledgeable and efficient

Everyone at Hybridgaming is friendly, helpful, knowledgeable and efficient. From my first dealings with them I was totally confident of the service I would receive and immediately recommended the business to a family member who was also delighted with the team's service. I shall also recommend them to other friends and family.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant store

Super helpful, resourceful and friendly staff who were very willing to problem solve with me and were very upfront on pricing and outcomes.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Laptop/I Phone issues

I had an issue with my old laptop, slow running and issues with apps. Contacted Hybridgaming who couldn’t have been more helpful, listened to my issues and proposed two fix options, do an upgrade on my old machine or their recommended solution was to transfer existing data onto a reconditioned laptop which would be much faster and have up to date software. Opted for the reconditioned laptop and whilst I was there they also fixed an issue with my iPhone emails caused by a storage glitch for an app.
Delighted with the new faster laptop, could access all my documents/photos and was able to connect to my printer with no issues.
Can’t fault the service given and appreciated them taking time to explain things to me as I’m not that technically minded! Wouldn’t hesitate to use them again. Thanks!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Local knowledgable people!

Got work cabin outside behind house and wanted WiFi to use laptop for work. The guys discussed it in the office when I went to enquire, came up with a couple of potential solutions then arrived and fitted a working set up in about ten minutes. Terrific , works well, easy to use. Thanks folks. Great local service and fair price too.

January 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolute heroes

Absolute heroes! Resolved my issue within a day, got me up and running again so now I won't miss my project deadline. Good price and very friendly. Would definately recommend.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Very friendly, polite and professional. Nothing was a problem, made me feel very confident in their ability to repair my laptop.
Would highly recommend.

January 23, 2026
Unprompted review

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