Hybridgaming Reviews 

208
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, knowledgeable, and patient when guiding new buyers through custom PC builds and technical repairs. People consistently appreciate the friendly environment and transparent communication, ensuring everyone feels fully confident in the professional services provided from start to finish. Though some customers noted that older devices or specific legacy components could not always be successfully repaired due to age limitations. A few reviewers experienced minor limitations when certain older electronics were deemed too old for successful restoration or replacement parts.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as extremely helpful, knowledgeable, and... See more

Service

Clients share positive opinions on service, consistently highlighting fast turnaround times and helpful... See more

Product

People report positive experiences with product, highlighting great satisfaction with refurbished and... See more

Price

Customers consistently note positive experiences with price, highlighting great deals on refurbished laptops... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldnt fine anywhere else to leave a review so putting it here. I bought my used gaming PC from Hybrid mid-2025, I've now put some mileage on it and its done a great job for me so far, couldnt be... See more

Rated 5 out of 5 stars

My daughter’s Nintendo switch wasn’t charging. The guys at Hybrid Gaming explained what would need replaced and I was given a quote for repairs there and then. I received updates and had the switch ba... See more

Rated 5 out of 5 stars

Ive used these guys several times.Im tech literate probably a bit more than the average guy from my previous careers. But you have to use the best resource for the job. These guys know far more than m... See more

Rated 5 out of 5 stars

Having been locked out of my iPad I walked in to the shop/office and explained my situation. The lovely lady on the desk took my iPad and someone through the back office had it fixed within 15-20 m... See more


Company details

  1. Computer Store

About Hybridgaming

Written by the company

About us :

We specialise in Gaming PCs and our mission is to be the easiest place to deal with for all things PC.

We also consult, spec,build and deliver lots of other exciting projects such as video editing systems, flight simulators, golf simulators, Racing sims and cryptocurrency mining rigs.

Working with us should feel like you have an IT person on your side. We talk in plain English and will adjust our language to meet your level of understanding.

You should feel free to ask any member of the team as many questions as you need to in order to arrive at the perfect system for your needs. We are here to help and every customer is important to us.

Our Journey :

We started during lockdown as a result of the number of adverts for gaming PCs that simply were not fit for purpose. Our offering appealed to parents who worked or saved hard for their money. A gaming PC should be a very exciting gift for a child and we wanted to make sure that parents got a gaming PC capable of running the games their kids wanted.

From that start we have grown to a team of 7 as of July 2023. Our local community has helped us grow to a point where we ship across the UK and have customers from London to Inverness!

Our values :

We want to be the easiest company to do business with when looking for a PC for any use. We cannot compete with the bigger players on advertising budget so we set out to compete on service.

Our promises to you are

  • Every customer is important to us - you make our day when you choose us
  • We will be honest and transparent at all times
  • We will always attempt to provide the best value not the most expensive option
  • We will try to make the PC community inclusive and open to everyone
  • We will give back to our community in a regular and meaningful way as we grow


We hope that you will consider us for any IT needs

Hybrid Gaming

Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought Hybrid Cronus 2

Quick to build the pc and really appreciate them rushing it to get done.

Was some delay due to snow but they got it done quickly regardless do reccomended.

Good customer service and so far pc works like a charm really look forward to gaming with it 😎

January 3, 2026
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Rated 5 out of 5 stars

Excellent Customer Serivce and Great PC

I couldnt fine anywhere else to leave a review so putting it here. I bought my used gaming PC from Hybrid mid-2025, I've now put some mileage on it and its done a great job for me so far, couldnt be more pleased! The original order got damaged by the courier, but Dave at Hybrid sorted everything out, shipping me out a new PC before I had returned the previous one! It performs really well and they even helped me upgrade the memory.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always! Dave built a pc for me for my photography business. Just purchased another one for my son. Ordered at 10am and ready by 3pm. Amazing!
Very good value and always happy to help even for the smallest issue.

December 30, 2025
Unprompted review
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Rated 5 out of 5 stars

I had a problem with my new PC and the…

I had a problem with my new PC and the GPU needed to be reseated.
I had no idea what to do and it being new I would get someone who knows what they are doing. I went online and found hybridgaming close to me so gave them a call and they said that they'll be able to fix it that day. As it took only a few mins they did not take any cost. Excellent service and would absolutely recommend them. Will be surely using them again if needed.

December 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Everyone kept me updated every step of…

Everyone kept me updated every step of the process. They asked what my son would use this for and made sure I had the right one for his requirements. Everyone I spoke to were fantastic, kind and patient especially as I’m clueless. Would highly recommend and would use again for any further purchases.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Ive used these guys several times.Im…

Ive used these guys several times.Im tech literate probably a bit more than the average guy from my previous careers. But you have to use the best resource for the job. These guys know far more than me in hadware/O/S and ICT conflicts. It makes perfect sense to spend a few £ on them to leave me getting on with business. Particular thanks to Fraser

December 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Having been locked out of my iPad I…

Having been locked out of my iPad I walked in to the shop/office and explained my situation. The lovely lady on the desk took my iPad and someone through the back office had it fixed within 15-20 minutes possibly less as I left it in their extremely capable hands
Absolutely brilliant service
5 star service. Definitely recommend thank you x

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Had an upgrade done to pc and was…

Had an upgrade done to pc and was delighted with the professionalism of the work done The staff are so nice and nothing is to much bother for them communication during and after the upgrade was second to none I can’t recommend this company highly enough 5 STARS

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

The guys are great

The guys are great. Updated my older laptop a while ago to solid state drive. Copied all my files from the hard drive and a couple Of old hsrd drives I donated for their school support programme. Found CD ROM wouldnt work as new OS doesnt allow for CDs. Aparently CDs are old hat and laptops dont have CDROM anymore. No fuss they took it back and found the appropriate drives to read and burn CDs

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

My desktop needed major upgrade!

My desktop needed major upgrade as it was years old. Hybrid gaming rebuilt a virtually new PC that does all I need/want, it runs so much faster, more memory and for far less than a new PC. I’m well pleased, the staff have been extremely helpful and informative. Thank you.

November 28, 2025
Unprompted review

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