Hybridgaming Reviews 

208
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, knowledgeable, and patient when guiding new buyers through custom PC builds and technical repairs. People consistently appreciate the friendly environment and transparent communication, ensuring everyone feels fully confident in the professional services provided from start to finish. Though some customers noted that older devices or specific legacy components could not always be successfully repaired due to age limitations. A few reviewers experienced minor limitations when certain older electronics were deemed too old for successful restoration or replacement parts.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as extremely helpful, knowledgeable, and... See more

Service

Clients share positive opinions on service, consistently highlighting fast turnaround times and helpful... See more

Product

People report positive experiences with product, highlighting great satisfaction with refurbished and... See more

Price

Customers consistently note positive experiences with price, highlighting great deals on refurbished laptops... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldnt fine anywhere else to leave a review so putting it here. I bought my used gaming PC from Hybrid mid-2025, I've now put some mileage on it and its done a great job for me so far, couldnt be... See more

Rated 5 out of 5 stars

My daughter’s Nintendo switch wasn’t charging. The guys at Hybrid Gaming explained what would need replaced and I was given a quote for repairs there and then. I received updates and had the switch ba... See more

Rated 5 out of 5 stars

Ive used these guys several times.Im tech literate probably a bit more than the average guy from my previous careers. But you have to use the best resource for the job. These guys know far more than m... See more

Rated 5 out of 5 stars

Having been locked out of my iPad I walked in to the shop/office and explained my situation. The lovely lady on the desk took my iPad and someone through the back office had it fixed within 15-20 m... See more


Company details

  1. Computer Store

About Hybridgaming

Written by the company

About us :

We specialise in Gaming PCs and our mission is to be the easiest place to deal with for all things PC.

We also consult, spec,build and deliver lots of other exciting projects such as video editing systems, flight simulators, golf simulators, Racing sims and cryptocurrency mining rigs.

Working with us should feel like you have an IT person on your side. We talk in plain English and will adjust our language to meet your level of understanding.

You should feel free to ask any member of the team as many questions as you need to in order to arrive at the perfect system for your needs. We are here to help and every customer is important to us.

Our Journey :

We started during lockdown as a result of the number of adverts for gaming PCs that simply were not fit for purpose. Our offering appealed to parents who worked or saved hard for their money. A gaming PC should be a very exciting gift for a child and we wanted to make sure that parents got a gaming PC capable of running the games their kids wanted.

From that start we have grown to a team of 7 as of July 2023. Our local community has helped us grow to a point where we ship across the UK and have customers from London to Inverness!

Our values :

We want to be the easiest company to do business with when looking for a PC for any use. We cannot compete with the bigger players on advertising budget so we set out to compete on service.

Our promises to you are

  • Every customer is important to us - you make our day when you choose us
  • We will be honest and transparent at all times
  • We will always attempt to provide the best value not the most expensive option
  • We will try to make the PC community inclusive and open to everyone
  • We will give back to our community in a regular and meaningful way as we grow


We hope that you will consider us for any IT needs

Hybrid Gaming

Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and a knowledgeable team

Great service and a knowledgeable team.

Answered all queries and provided me with the information and options to make the right decision for what was best for me.

Put up with my indecisiveness and last minute decisions making the process simple.

October 22, 2024
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Rated 5 out of 5 stars

Fantastic service!…

Fantastic service recently from Hybrid Gaming. Lovely people and so helpful. Had issues with printing, they installed new drivers at no cost, ended up buying a refurbished laptop which I got same day fully set up and printer installed.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Kids gaming party

Kids gaming party - I enquired several months ago if Hybrid Gaming provided an old school LAN based gaming party for kids,
Dave was very enthusiastic about this and said he would need to work with his team to discuss the requirements for this to happen,

Fast forward to when Dave and his team were able to provide this service, the event was absolutely fantastic, from the start of the games right to the finish the kids were throughly engaged and having a blast battling against each other or in team games, all the games were ideal for any age, the format and times were spot on and Dave and Morgan helped to make this an unforgettable experience,

I highly recommend the gaming party for anyone.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Grounded drone

I had a drone which had frustratingly been grounded by the company that makes it. I didn't want this to be the end of life for it, so I took it to hybrid gaming. They got it almost flying through a tedious and very unknown process. Although they didn't get it flying they made it very easy for a tech guy (only one in uk who does these drones now) in England to finish the final step. Since they couldn't solve the problem Hybrid gaming didn't charge despite giving up a lot of time. Big thanks to them for this, a very unknown piece of tech for them to repair especially as there 7th product through the door. Thanks!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

The level of service i received from…

The level of service i received from Dave, Morgan and the team recently was nothing short of excellent, as they replaced a keyboard and installed an upgrade to to my laptop. Keep up the good work guys and i'll be recommending you to one or two friends.

August 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend Hybrid Computing!

We are a Foveran-based 3D scanning company using high-powered custom PCs, and recently, one of our larger PCs started failing. Despite multiple trips back to the manufacturer, the PC kept crashing.

We noticed an advert for Hybrid Computing in Ellon during their first week of opening and decided to give them a call before writing off the machine. Dave from Hybrid Computing came to our office, took the time to understand the problem, and ran extensive tests. He identified an issue no one had mentioned before and suggested a part replacement.

Now, our PC is back up and running, and we've extended the life of a crucial asset. Dave and the teams knowledge and service was top-notch. We're so glad we reached out.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Top Choice for Electronic issues…

I bought a used PC and was having disk issues shortly afterwards. Dave and the team were exceptional in identifying the problem and within a few days had the PC back to me in great working condition.

They switched over my info and cloned my system to a new SSD, cleaned the inside of my system completely and provided a brace to better hold the components inside all for an extremely reasonable price.

They're a super helpful bunch and I have no hesitations in recommending them to anyone seeking resolution to any electronic related problems and look forward myself to upgrading components in the future with them!

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Had an issue with my i-Phone following an update and Hybridgaming sorted it in no time. They even made sure the latest update was completed with no further issues before handing it back.

August 31, 2024
Unprompted review
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Rated 5 out of 5 stars

Most helpful

Not in the usual remit so a big shout out to Julie at hybrid gaming for helping me with a printing matter. Julie was so helpful and nothing was too much bother 😀 Thanks again and much appreciated 👍

September 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Service and Support

Can highly recommend the guys at Hybrid Gaming. I was having serious issues with Data Transfer using my iMac, and asked Hybrid Gaming for help. They worked on the problem, and gave me advice on how to resolve the issues. Support and advice was first class. Thank you guys, much appreciated.

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, some parts weren't in stock when i ordered, shout out to david who got in contact straight away and kept me updated on the build.

Super happy with the quality will defo be back :)

August 2, 2024
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Rated 5 out of 5 stars

EPIC experience

My son had an Epic time at your Fortnite gaming event! Can’t wait for your next event!

Staff are very friendly and approachable!

August 2, 2024
Unprompted review

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