Hydraulic Megastore Reviews 116

TrustScore 2.5 out of 5

2.3

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Rated 3 out of 5 stars

Good shop with one of the biggest range on the net. However custom hoses are not very accuratly made, if you need a precice length, within a cm or two, best ring them up first. Prices arnt cheep but... See more

Rated 1 out of 5 stars

After being promised by Chad Morton (General Manger) that my delivery would be here one week ago today I am shocked that it has still not arrived, there has been no further communication and the o... See more

Company replied

Rated 1 out of 5 stars

Ordered oil a week ago, order status has not changed and have recieved no tracking information. Have been told delievery days on two seperate occasions and no sign of the oil. I have also been told th... See more

Company replied

Rated 1 out of 5 stars

I was told the product I ordered would be with me in 3 to 5 days. I chased it twice in 10days, Then I was told it was not in stock. Very poor communication and customer service. AVOID!

Company replied

Company details

  1. Hydraulic Equipment Supplier
  2. Engineer
  3. Hydraulic Engineer
  4. Hydraulic Repair Service

Written by the company

Hydraulic Megastore has been developed from the trading experience of Grimsby Hydraulic Services. We are a hydraulic equipment supplier that has developed over 30 years of business; we supply many business sectors, from supplying the public, to system designers and hydraulic/industrial purchasing divisions in mind. We have devised many unique tools and features to help make purchasing the right products, quick, easy and hassle-free.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

116 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Blown away by the sheer quality of…

Blown away by the sheer quality of service. Nothing was too much trouble, knowlegeable staff and plentiful stock. Hoses made up while I waited, and the final bill was almost half what I was expecting. There's no other hydraulic dealer I'll go to now.

June 7, 2021
Unprompted review
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Reply from Hydraulic Megastore

Thank you so much for leaving us positive feedback.

I will be sure to pass this onto our team!

- Hydraulic Megastore

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Rated 5 out of 5 stars

3rd order for custom made hose…

3rd order for custom made hose assembly. Even the custom made hoses provide instant online price and ordering (no waiting for quotes)

All 3 orders have been delivered well within their advertised time frame

April 29, 2021
Unprompted review
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Reply from Hydraulic Megastore

Hi Dave,

Thanks for leaving a really positive review - we really appreciate it!

- Hydraulic Megastore

Rated 5 out of 5 stars

All good.

All parts as described, arrived swiftly, and two separate orders postage was consolidated so all arrived in one package. Many thanks.

May 5, 2020
Unprompted review
Rated 5 out of 5 stars

Extremely helpful to a relative novice…

Extremely helpful to a relative novice in hydraulic adaptors and fittings. Got our order to us quickly despite the current C-19 situation and my local ParcelF@rce office randomly deciding to return all business deliveries to the sender in the first instance. Will definitely be using them again.

April 14, 2020
Unprompted review
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Rated 5 out of 5 stars

Swivel adaptor fittings…

I ordered some swivel adaptor fittings from Megastore as I wasn't able to find that particular type in Thailand.
The experience was very good, smooth as silk and I will certainly be coming back for more.
Can highly recommend.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Luke and Tim are always on the end of…

Luke and Tim are always on the end of the
Phone when we need them. We usually get our parts next day without any hassle. They have what we want when we need it.
Brilliant people to deal with!!
Mike Gilliam, G&M Services Swindon

January 29, 2020
Unprompted review
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Rated 5 out of 5 stars

Right item, right price, on time.

I use these guys because I get the right thing at a price I'm happy with. Mostly their hose service, because I'm in a remote position and an hours round trip drive plus fuel to a service. The latest hose was ordered one day and delivered the next, in the thick of the Christmas rush, so full marks.

December 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

User friendly website, Easy to find what I needed, super fast delivery and invoice received within the hour. What more could I want?

December 16, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent service and even phoned me to…

Excellent service and even phoned me to confirm that I have asked for the right parts as an alternative was available to which I took, great job, thank you, I will be back.

November 20, 2019
Unprompted review
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Reply from Hydraulic Megastore

Thanks for the review Mick
So glad you had a good experience shopping with us and that you're happy with the service received.

Kind regards
Hydraulic Megastore Team

Rated 5 out of 5 stars

Great products and service

A great website, very competitive pricing and fast standard delivery, will definitely be back

November 8, 2019
Unprompted review
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Reply from Hydraulic Megastore

Thank you for the kind words Tony, your opinion means a lot to us.
Please let us know if there is anything we can do to improve your experience shopping with us.

- The Hydraulic Megastore Team

Rated 3 out of 5 stars

My experience with Hydraulic Megastore…

My experience with Hydraulic Megastore was that they took a bit long to notify me when my package would be dispatched.

November 3, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Mark,
Apologies that we didn't notify you about your order as quickly as we should have, we will aim to be quicker next time.
- The Hydraulic Megastore Team

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